We performed a comparison between BMC Control-M Managed File Transfer and Kiteworks based on real PeerSpot user reviews.
Find out in this report how the two Managed File Transfer (MFT) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution supports all file transfers."
"What I like best about BMC Control-M Managed File Transfer is that it makes transfers more secure and faster. It has a recovery feature during failed file transfers."
"There's another feature called Workload Archiving, where the data for all the jobs can be stored for however many days that we want, which is very useful for any historical analytics."
"Our customers find the self-service feature the most valuable. Control-M offers great value to businesses by providing an option to see different flows and control and orchestrate the sequence of the execution. It is easy to use and integrate with different solutions. It is a good solution that is easy to implement and deliver."
"The file transfer, database, and integration features are the most valuable."
"BMC Control-M Managed File Transfer is highly stable. It is enterprise-grade software. Doing a job of 10,000 to 20,000 the solution is very stable."
"It saves a lot of time for maintenance."
"The product works very well with the modules. If you have MFT, Managed File Transfer, or the old AFT, you can link that to processing jobs."
"The solution removes the limitations with file attachment size that is found with regular email."
"We could see whether the customer with whom we shared a file had downloaded it, which was not available with GitHub."
"We can see when people are sending things. We can definitely see who is sending to whom. From the administrative logs, we can see who is sending to an outside entity, and those logs are retained for quite a while."
"The most valuable feature is the ability to allow end-users to manage their own information and data with minimal administration. That's the best feature from my perspective."
"The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth."
"The benefits that Kiteworks has provided to its customers in terms of data sovereignty."
"The top two features are the two-factor authentication, which is pretty good. It's easily understood by the users. And their API is rather robust. We have numerous integrations that work off the API."
"The solution can be used remotely; it's easy to upload and share files."
"The solution lacks a graphical user interface for reporting."
"Its price could be better."
"One can opt for either a job-based license or a job execution-based license, which sometimes can be troublesome. If the job count exceeds a limit, you may need to procure additional licenses from BMC."
"Scalability is something that needs to be improved."
"The structure between the Control-M/Server and Control-M/Agent could possibly be improved."
"This solution could be improved by making it possible to better control GUI when interfacing with other systems."
"The only improvement I would suggest is the license pricing should be a little reduced. Apart from that, I don't see anything else as a major concern with the tool right now."
"Their support can be improved. I would like them to provide support in Spanish and have more knowledge."
"The one feature, which I have also requested directly to Kiteworks, is to have a scheduled upgrade function. Currently, one of my engineers logs in after hours for the upgrade. We're a hospital, and we're 24/7, but the primary users are seven to five. So, we log in the early evening just to push a button to tell it to do the update. It would be nice if that could be very easily scheduled."
"There are always issues when there are bugs or upgrades. The challenge with upgrading is getting more storage from the customer. Every time we have a new version, it requires additional storage. This means that the customer would need to procure more storage for their server, which they don't like because it means additional cost to them. So, I think my request would be that the version upgrades don't require any significant storage requirement."
"In my experience, their technical support can be a little slow."
"We have experienced a few hiccups and bugs when using the admin console and from a user perspective."
"There is no offboarding process for end-users in Kiteworks. It's a manual process. There is no automated syncing with LDAP and checking to see if the account is still active. It's a manual process to get people out of here, which isn't the best way."
"I would like to see immediate releases of fixes because now it takes at least a week. If that time span can be reduced to one day or two days, that would be very helpful for users so that things are sorted and transactions work smoothly."
"File location could be improved."
"Kiteworks could benefit from enhancing the proposal knowledge base section, specifically regarding the type of work involved. Currently, the knowledge base seems insufficiently dedicated to this topic, making it challenging for new users to access the relevant administrative law. Improving the visual aids and providing clearer explanations could alleviate this issue."
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BMC Control-M Managed File Transfer is ranked 4th in Managed File Transfer (MFT) with 21 reviews while Kiteworks is ranked 6th in Managed File Transfer (MFT) with 12 reviews. BMC Control-M Managed File Transfer is rated 8.8, while Kiteworks is rated 8.8. The top reviewer of BMC Control-M Managed File Transfer writes "Adaptable, useful file transfer, and has helpful technical support". On the other hand, the top reviewer of Kiteworks writes "A unified, secure way to share sensitive content, with no file size limitations". BMC Control-M Managed File Transfer is most compared with IBM Sterling File Gateway, MOVEit, Axway AMPLIFY Managed File Transfer, Sterling Commerce Connect:Direct and Fortra's GoAnywhere MFT, whereas Kiteworks is most compared with Sterling Commerce Connect:Direct, MOVEit, Fortra's GoAnywhere MFT, SharePoint and Cisco Secure Email Threat Defense. See our BMC Control-M Managed File Transfer vs. Kiteworks report.
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