We performed a comparison between BMC TrueSight Server Automation and Chef based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Remote Wipe and Autopilot is one of the best features."
"It helps implement conditional access policies to restrict mobile users from accessing potentially dangerous emails."
"Technical support, in general, has been quite helpful."
"It's not working perfectly, but Microsoft's Autopilot offers great visibility into automated deployment solutions."
"The synchronization of Intune with other Microsoft solutions is a valuable feature."
"The stability of Microsoft Intune is good."
"If you need only to load a specific profile and you don't have deep security functionalities, et cetera, Intune is very nice and good."
"Maturity makes it a stable product."
"BMC Bladelogic Automation can be used across many OS platforms, providing us flexibility for deployments."
"The solution is stable."
"The product's valuable feature is its ability to conduct patching for multiple servers simultaneously."
"Technical support is good."
"The most valuable feature is its ability to remediate quickly and efficiently across a number of IT assets at the same time. It takes away manual efforts from the team to go out and fix those vulnerabilities through patching, conflict updates, etc."
"The most important feature is the schedulings."
"The ability to script and create BL packages to perform various functions. This makes automating our environment relatively easy to do."
"It gives us more speed to deliver services and applications, and we rely on security."
"Deployment has become quick and orchestration is now easy."
"You set it and forget it. You don't have to worry about the reliability or the deviations from any of the other configurations."
"We have had less production issues since using Chef to automate our provisioning."
"It streamlined our deployments and system configurations across the board rather than have us use multiple configurations or tools, basically a one stop shop."
"The product is useful for automating processes."
"Manual deployments came to a halt completely. Server provisioning became lightning fast. Chef-docker enabled us to have fewer sets of source code for different purposes. Configuration management was a breeze and all the servers were as good as immutable servers."
"The most valuable feature is automation."
"One thing that we've been able to do is a tiered permission model, allowing developers and their managers to perform their own operations in lower environments. This means a manager can go in and make changes to a whole environment, whereas a developer with less access may only be able to change individual components or be able to upgrade the version for software that they have control over."
"Intune has some limitations when it comes to application updates for third-party applications. You can schedule an update, but when it's a package setup, you need to supercede and replace it each time."
"We would like to see support for Chrome and/or devices for Chromebooks."
"They need to integrate more with security options."
"From a new user's perspective, it may be a little overwhelming because there are quite a few things to look at in the console, however, once you are sort of acclimated and are familiar with your core functions, it's fairly simple and straightforward."
"They could also make it easier to use because there are some other products that may be easier to use in terms of the look and feel of the dashboard."
"There are a few security features that are not available in Microsoft Intune, when compared to other products."
"It just doesn't handle software updates well at all by itself. You need to be a scripting wizard to make those happen properly, or you use third-party tools. The Windows feature updates are very difficult to implement. I would like to see a proprietary built-in remote control tool. I know that they have Team Viewer integrated, but it is not seamless. It would be nice if they had a seamless remote desktop capability directly from the Intune console."
"The UI is not user-friendly and has room for improvement."
"Scaling the environment during setup at larger organizations with 10,000 employees gets complicated."
"BMC TrueSight Server Automation's scripting needs improvement."
"TrueSight falls short when we are trying to gather large amounts of data from multiple servers. We need to do these tasks manually because there is no option to populate the data and export it to Excel, which is required. For example, let's say I'm trying to find out how many patches are missing on the servers and which ones have been installed. It's hard to automatically pull each server's data in an Excel format."
"Resource management on the base servers is sluggish and could be improved."
"The architecture is big, so the initial setup is not a straightforward task."
"Provisioning needs to be more user-friendly. We were using BladeLogic for provisioning, but due to a lot of issues and complications, we had to stop using provisioning with this tool."
"Another area for improvement is group scheduling if I'm trying to do all the servers. For example, if I want to do all the 2012 Servers - since the patches are the same for all of them - I can't do so."
"There is no option to see all the servers we patch and we cannot find what the server status is. Of course, we can what has been completed and what is pending and which servers have failed, but we cannot find server status from the BMC tool. For example, is the RDP up or not. We are using separate scripts for that."
"Support and pricing for Chef could be improved."
"The solution could improve in managing role-based access. This would be helpful."
"The AWS monitoring, AWS X-Ray, and some other features could be improved."
"The time that it takes in terms of integration. Cloud integration is comparatively easy, but when it comes to two-link based integrations - like trying to integrate it with any monitoring tools, or maybe some other ticketing tools - it takes longer. That is because most of the out-of-the-box integration of the APIs needs some revisiting."
"If they can improve their software to support Docker containers, it would be for the best."
"If only Chef were easier to use and code, it would be used much more widely by the community."
"I would rate this solution a nine because our use case and whatever we need is there. Ten out of ten is perfect. We have to go to IOD and stuff so they should consider things like this to make it a ten."
"Since we are heading to IoT, this product should consider anything related to this."
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BMC TrueSight Server Automation is ranked 12th in Configuration Management with 18 reviews while Chef is ranked 16th in Configuration Management with 18 reviews. BMC TrueSight Server Automation is rated 8.2, while Chef is rated 8.0. The top reviewer of BMC TrueSight Server Automation writes "Helps to automate and configure the endpoints of servers ". On the other hand, the top reviewer of Chef writes "Easy configuration management, optimization abilities, and complete infrastructure and application automation". BMC TrueSight Server Automation is most compared with Red Hat Ansible Automation Platform, BigFix, Red Hat Satellite, Microsoft Configuration Manager and HashiCorp Terraform, whereas Chef is most compared with Jenkins, AWS Systems Manager, Microsoft Azure DevOps, Microsoft Configuration Manager and SaltStack. See our BMC TrueSight Server Automation vs. Chef report.
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