Box vs Citrix ShareFile comparison

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Box Logo
Read 39 Box reviews
3,590 views|1,999 comparisons
84% willing to recommend
Citrix Logo
2,326 views|1,916 comparisons
90% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Box and Citrix ShareFile based on real PeerSpot user reviews.

Find out in this report how the two Content Collaboration Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Box vs. Citrix ShareFile Report (Updated: May 2024).
772,649 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"You can upload your bin, upload your files quickly, and download your files quickly. It provides a lot of other alternatives.""Box is extremely stable, they have not been hacked or lost any data in the past seventeen years. I am very impressed with it.""Box is very realistic when it comes to sharing capabilities.""I like that Box makes it easy to deploy virtual machines.""We've never had a penetration. We've never had a security issue that their support didn't solve. We love their audit trail. We can know exactly when a collaborator opens. We love how you can define a collaborator.""Office Integration. The full integration into the Microsoft Office products is just perfect.""The solution is used for data storage and any kind of visualization.""The solution is scalable."

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"Citrix has a very good file auditing features and security features.""Easy to manage and fully secure.""The solution would query the Active Directory, and if new accounts were identified, Citrix ShareFile would add them automatically.""The Enterprise Dropbox solution is highly integrated with Microsoft's Office 365 and Azure products.""This provides us with a secure way of sending tax returns without having to use passwords.""It's user-friendly for end users.""The solution is scalable.""ShareFile gives you all of the features of cloud providers, but in an on-premises solution."

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Cons
"In future releases, there could be encryption, to have better security.""Data privacy, regarding where to store your data: Offering several transparent(!) options (where to store my data and whether to sync back or not and where to sync) regarding the local law situations (USA, EU, Switzerland!) would increase the credibility of a US based company (after NSA ‘snooping’).""Maturity of the enterprise security around user management.""If you want to delete something in Box, you have to do it manually, one by one. That was my recent experience. They might have a bulk delete, but I could not find that option. If you want to delete something, you have to go to each and every file and delete it.""One thing that Box would benefit from is a records management component.""The UI should be faster. Sometimes it lags when switching between documents.""The search features and role permissions are not very user friendly. It only searches the first few pages of a document, which is quite a problem.""Improvements in speed - Box's high level of security impacts performance, especially when compared with other similar services."

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"DLP features are lacking and required because, especially with everyone working from home, security is now paramount when the data is on BYOD devices.""The configuration on the mobile devices is a little clunky, in terms of setting up the application.""There are sometimes scalability issues after updates.""Some of our customers are facing issues if they've deployed in hybrid mode.""The user interface is not very intuitive.""My only issue with this solution is the cost, which should be improved.""They should integrate the solution with more email services.""Everything they have should be integrated into one item."

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Pricing and Cost Advice
  • "The pricing may seem steep at first, but delve into the features and you'll soon realize it is incredible value for what you get."
  • "It is expensive per head, as you need the enterprise license to get full security and tools. So negotiate a discount!"
  • "Better sign a full year's contract to get a discount."
  • "I'm in Higher Ed, so we purchase through Internet2-Net+. I absolutely recommend going that route for Higher Ed customers."
  • "A business account has a minimum of three users. If you are more than three people in-house, go for the Enterprise version. All the external users are free of charge."
  • "Our pricing and licensing is excellent. I'd tell all Higher Ed customers to talk with Internet2 for excellent pricing and support."
  • "I believe Box is cheaper than SharePoint."
  • "They are very price competitive when pushed. Initially, they come out with a standard list price, but they are willing to be very competitive. The Box price was pretty much equal to or lower than the Citrix price, and Box has more features."
  • More Box Pricing and Cost Advice →

  • "You have to work hard in order to get the suitable licenses."
  • "If you are already a Citrix customer, I recommend having the Platinum licensing level, as it provides licensing for a number of various features that all integrate together."
  • "Citrix has a very good file auditing features and security features."
  • "I give the cost of the solution a five out of five."
  • More Citrix ShareFile Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The solution is used for data storage and any kind of visualization.
    Top Answer:The solution is expensive when it comes to API calls.
    Top Answer:One drawback is its permissions system, which has caused issues prompting our transition to SharePoint. The reporting functionality could be improved; currently, they utilize Excel for reporting… more »
    Top Answer:They should integrate the solution with more email services. That would be very helpful.
    Top Answer:We use the solution primarily for sending and receiving encrypted files. It helps us share large files as well.
    Ranking
    Views
    3,590
    Comparisons
    1,999
    Reviews
    9
    Average Words per Review
    406
    Rating
    8.1
    Views
    2,326
    Comparisons
    1,916
    Reviews
    3
    Average Words per Review
    891
    Rating
    8.7
    Comparisons
    SharePoint logo
    Compared 24% of the time.
    Microsoft OneDrive logo
    Compared 16% of the time.
    Office 365 logo
    Compared 6% of the time.
    Egnyte logo
    Compared 5% of the time.
    IBM FileNet logo
    Compared 4% of the time.
    Also Known As
    ShareFile
    Learn More
    Overview

    Box is a Modern Content Management Platform for companies of all sizes and industries. The difference that Box brings is that it offers the security and controls admins need with the sharing and collaboration capabilities end users want. Box has made it easier for people to securely share ideas, collaborate and get work done faster. Today, more than 62,000 businesses, including 59% of the Fortune 500, trust Box to manage content in the cloud.

    The Box platform provides HIPAA, FINRA, FedRAMP, and many other compliances to go with granular access permissions and advanced security capabilities.

    By using Box you can sync, share, and collaborate on all types of files, anywhere, on any device - but that's just the beginning. You can choose where to store your data, to manage your own encryption keys, and set workflows to automate content-based processes. You can also assign custom metadata tags to content, watermark sensitive content, and set file retention or legal hold policies.

    Box has deep, native integrations with Microsoft Office and Outlook, Google Apps for Work, Salesforce, Netsuite, Docusign, Adobe, and many other best-of-breed solutions you may already be using.

    ShareFile is a secure file sync and sharing service that meets the mobility and collaboration needs of users and the security requirements of businesses.
    Sample Customers
    GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
    Exelon, Aer Lingus, Aloysius Stichting, Amnet Technology Solutions, Arup Group Ltd., Brasfield and Gorrie, Cancer Research UK, Carlock, Copeland & Stair LLC, ChanceLightŽ Behavioral Health & Education
    Top Industries
    REVIEWERS
    Non Tech Company25%
    University9%
    Construction Company9%
    Real Estate/Law Firm9%
    VISITORS READING REVIEWS
    Educational Organization49%
    Computer Software Company7%
    Financial Services Firm5%
    Manufacturing Company4%
    VISITORS READING REVIEWS
    Computer Software Company13%
    Legal Firm9%
    Financial Services Firm9%
    Construction Company8%
    Company Size
    REVIEWERS
    Small Business28%
    Midsize Enterprise18%
    Large Enterprise54%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise53%
    Large Enterprise32%
    REVIEWERS
    Small Business40%
    Midsize Enterprise30%
    Large Enterprise30%
    VISITORS READING REVIEWS
    Small Business37%
    Midsize Enterprise16%
    Large Enterprise47%
    Buyer's Guide
    Box vs. Citrix ShareFile
    May 2024
    Find out what your peers are saying about Box vs. Citrix ShareFile and other solutions. Updated: May 2024.
    772,649 professionals have used our research since 2012.

    Box is ranked 3rd in Content Collaboration Platforms with 39 reviews while Citrix ShareFile is ranked 9th in Content Collaboration Platforms with 11 reviews. Box is rated 8.4, while Citrix ShareFile is rated 8.4. The top reviewer of Box writes "Allows you to upload and download files quickly but lacks integration with Office 365". On the other hand, the top reviewer of Citrix ShareFile writes "Flexible plans, stable, and scalable". Box is most compared with SharePoint, Microsoft OneDrive, Office 365, Egnyte and IBM FileNet, whereas Citrix ShareFile is most compared with SharePoint, Dropbox, Microsoft OneDrive, Office 365 and Egnyte. See our Box vs. Citrix ShareFile report.

    See our list of best Content Collaboration Platforms vendors.

    We monitor all Content Collaboration Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.