BrowserStack vs CrossBrowserTesting comparison

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BrowserStack Logo
8,670 views|6,779 comparisons
100% willing to recommend
SmartBear Logo
1,251 views|940 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between BrowserStack and CrossBrowserTesting based on real PeerSpot user reviews.

Find out what your peers are saying about Tricentis, OpenText, Perforce and others in Functional Testing Tools.
To learn more, read our detailed Functional Testing Tools Report (Updated: May 2024).
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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It just added some flexibility. There was nothing that improved our coding standards, etc. because all of our UIs were functional before we tried it.""I have found that BrowserStack is stable.""The most valuable features are the variety of tools available.""BrowserStack has lots of devices to choose from.""The product's initial setup phase was not very difficult.""The most valuable feature is that it provides parallel and cross-browser testing. It enables us to run tests on multiple browsers or devices simultaneously.""It is a scalable solution.""The product guides and resources are extensive and very helpful."

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"It has increased the speed of our regression testing.""The CrossBrowserTesting Selenium API and live test features have greatly improved our team's ability to quickly and effectively perform QA.""At the moment, all our deploys depend on results of automation. If the tests are failing, then we know that something is wrong at the early stages of development.""I have found CrossBrowserTesting to be scalable.""Record and Replay is the most used functionality for us, as we can record the test cases and play them on multiple combinations of platforms.""CBT has made it easier to troubleshoot issues across devices when we do not have actual access to those specific devices. I even opt for CBT sometimes when we do have access to the device just because it is easier.""When I started to work on testing automation, I was very excited about how easy it is to run tests on different browsers. It was just a matter of configuration.""This solution helps lower the overhead cost associated with buying multiple devices."

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Cons
"The solution is slow.""Connectivity can sometimes mar the testing experience.""We are having difficulty with the payment system for the BrowserStack team, as they only accept credit cards and we are encountering some issues.""There is some stability issue in the product, making it in areas where improvements are required.""Adding better integration with frameworks, particularly testing frameworks like Robot, would be of more value to customers and make their jobs easier.""BrowserStack should work on its Internet connectivity although issues only occur occasionally.""Customer support could be better. We tried to implement and explore this product with the vendor or reseller's help, but we haven't had any good response about the product.""BrowserStack is scalable, but cost is significant for those living in Mexico."

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"It would be useful if we can run the live-testing test cases on multiple platforms at the same time, instead of waiting for one session to finish.""This solution would benefit from faster testing and support for more devices.""Sometimes, some of their instances fail, particularly in older versions of browsers.""The "Getting Started" documentation for Selenium testing could be improved.""The screenshot tool defaults to a screen layout instead of a full page test. I find it a bit cumbersome that I can't have it run a full screenshot as my default.""A problem that we are facing quite often is related to the network connection. Tests can fail if the remote CrossBrowserTesting's VM has connection problems. This happens mostly with browsers of Internet Explorer family which work on Windows OS.""Sometimes the testing is slow.""The five minute timeouts can cause irritation if you have just popped away to consult some supporting documentation."

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Pricing and Cost Advice
  • "This solution costs less than competing products."
  • "The price is fine."
  • "There are different licenses available that can be customized. You can select the features that you want only to use which can be a cost-benefit."
  • "BrowserStack could have a better price, but good things have a price."
  • "The price of BrowserStack is high."
  • "Compared to other solutions, BrowserStack is one of the cheapest."
  • "My company found the product's license to be very compatible with our budget, and we pay 5,000 to 10,000 per year for licenses."
  • "As for pricing, I can't provide a clear evaluation as I'm not directly involved in those discussions."
  • More BrowserStack Pricing and Cost Advice →

  • "The lowest price point is very reasonable. It is also useful if only one person in the company needs to check on the browser display."
  • "A few intermediary pricing options for small QA teams would be nice, e.g., unlimited screenshots, "as you need it" parallel tests, etc."
  • "CrossBrowserTesting offered the best value for its price."
  • "It is worth the pricing as the product is supported on multiple platforms and browsers."
  • "SmartBear offers bundles of products that work together."
  • More CrossBrowserTesting Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The product's initial setup phase was not very difficult.
    Top Answer:My company found the product's license to be very compatible with our budget, and we pay 5,000 to 10,000 per year for licenses.
    Top Answer:I haven't seen AI in BrowserStack, making it in an area where improvements are required in the product. Accessibility testing is an area of concern where improvements are required.
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    Ranking
    4th
    Views
    8,670
    Comparisons
    6,779
    Reviews
    14
    Average Words per Review
    372
    Rating
    8.0
    28th
    Views
    1,251
    Comparisons
    940
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Learn More
    Overview
    BrowserStack is a cloud-based cross-browser testing tool that enables developers to test their websites across various browserson different operating systems and mobile devices, without requiring users to install virtual machines, devices or emulators.

    CrossBrowserTesting is a cloud testing platform that gives instant access to 1500+ different real desktop and mobile browsers for testers, developers, and designers.

    • Native debugging tools make manual testing easy to inspect and correct HTML, CSS, and JavaScript errors on any browser.
    • Take automated screenshots across multiple browsers at once, then compare side-by-side against historical test runs.
    Sample Customers
    Microsoft, RBS, jQuery, Expedia, Citrix, AIG
    St. Jude Children's Research Hospital, Accenture, Sony, Los Angeles Times, ADP, Verizon, T-Mobile, Wistia
    Top Industries
    REVIEWERS
    Computer Software Company55%
    Financial Services Firm18%
    Manufacturing Company9%
    Marketing Services Firm9%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Financial Services Firm14%
    Manufacturing Company7%
    Retailer7%
    REVIEWERS
    Financial Services Firm21%
    Healthcare Company14%
    Computer Software Company14%
    University7%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Financial Services Firm13%
    Government10%
    Comms Service Provider6%
    Company Size
    REVIEWERS
    Small Business30%
    Midsize Enterprise26%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise15%
    Large Enterprise67%
    REVIEWERS
    Small Business35%
    Midsize Enterprise22%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise16%
    Large Enterprise60%
    Buyer's Guide
    Functional Testing Tools
    May 2024
    Find out what your peers are saying about Tricentis, OpenText, Perforce and others in Functional Testing Tools. Updated: May 2024.
    771,157 professionals have used our research since 2012.

    BrowserStack is ranked 4th in Functional Testing Tools with 25 reviews while CrossBrowserTesting is ranked 28th in Functional Testing Tools. BrowserStack is rated 8.0, while CrossBrowserTesting is rated 9.0. The top reviewer of BrowserStack writes "Good in the area of automation and offers a high test coverage to users". On the other hand, the top reviewer of CrossBrowserTesting writes "Static screenshots are the feature most often used, because they are a simple method of detecting problems". BrowserStack is most compared with LambdaTest, Sauce Labs, Perfecto, Tricentis Tosca and Bitbar, whereas CrossBrowserTesting is most compared with Bitbar, Tricentis Tosca, LambdaTest, Sauce Labs and Automai AppVerify.

    See our list of best Functional Testing Tools vendors.

    We monitor all Functional Testing Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.