We performed a comparison between CA Unified Communications Monitor and SolarWinds NPM based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"We use the solution to meet the needs of the customer."
"Good end-to-end monitoring"
"I like SolarWinds support because it's 24/7. You describe your issues, your situation and maybe two or three hours later you can discuss a solution with a technical engineer."
"The most valuable features are language support and technical support."
"SolarWinds NPM provides an overview of network monitoring, extending its capabilities to cover other aspects, such as virtual machines and servers. The platform has features like NetPath, which is particularly beneficial for end-users, offering insights into issues like latency, packet loss, and connectivity problems with routers, switches, or servers."
"It's a very good tool and a very stable tool."
"Their support team is efficient, and it is easy to set up."
"A product that is well-tested and trusted in demanding situations."
"This solution offers a very good view of our network and allows us to effectively monitor performance."
"The other valuable system is the DSS (decision support system). If there's a fault in the network, SolarWinds is basically capable of rectifying and resolving that problem on its own without any intervention from an IP assistant or administrator."
"The Wi-Fi side needs improvement."
"The solution should have automatic baseline detection."
"All the features and functions of the solution can be improved."
"If they’re going for a “cover everything” approach, then they need to do so and enable a bit more of the "cover everything approach" within every one of the tools."
"The only real caveat that we have or that I have an issue with is when I go on vacation, it's a little hard for me to go and modify alerts so that I don't get alerted about things when I'm on vacation."
"Sometimes there are issues when upgrading to a new version of the product."
"They need to work on their automation and automatically discover devices. They are not very good at automatically discovering devices."
"The solution needs to integrate with additional SDN technologies that are part of the hyper market."
"A feature I would ask for is for them to have this solution available for Linux systems instead of Windows."
"There should be a little bit more integration in some of the other tooling and utilizing the APIs of devices or tools could be a little bit better."
"If they could combine everything into one product, that would be very helpful."
Earn 20 points
CA Unified Communications Monitor is ranked 95th in Network Monitoring Software while SolarWinds NPM is ranked 4th in Network Monitoring Software with 147 reviews. CA Unified Communications Monitor is rated 6.6, while SolarWinds NPM is rated 8.2. The top reviewer of CA Unified Communications Monitor writes "Good end-to-end voice quality monitoring and offers valuable features". On the other hand, the top reviewer of SolarWinds NPM writes "High-level, comprehensive, and proactive monitoring in a user-friendly interface". CA Unified Communications Monitor is most compared with , whereas SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor, ManageEngine OpManager, ThousandEyes and Entuity. See our CA Unified Communications Monitor vs. SolarWinds NPM report.
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