We performed a comparison between Camunda and ServiceNow Orchestration based on real PeerSpot user reviews.
Find out in this report how the two Process Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Having knowledge of the BPM and monitoring process has proven to be very beneficial, as I am currently engaged in documenting processes for Clientele."
"It has an open BPM"
"The architecture is good because it's a headless workflow. I can create my own frontend, and it's fully API-based."
"The most valuable features are the workflow, the task list, and the modeler where we use VPN."
"The number of client implementations and cross-language capabilities to support multiple frameworks is very pluggable compared to Pega. It's also more portable."
"We like the idea of working with Cawemo because it enables us to keep on working, remotely or not. It allows us to collaborate between areas. It's easy to model and easy to use"
"It is open-source. It supports microservice orchestration. This is what we are really interested in. We can customize our products depending on the use cases."
"It allows me to present or to demonstrate the business process flow, visually, without having to resort to PowerPoint, Visio, or other products."
"The iTerm suite is also crucial for visibility and optimization."
"There are a lot of ready to use orchestration custom packs."
"The interface of the solution is very user friendly and it is easily accessible via a simple URL. This makes it easier to complete the UI based tasks but using other features require expertise in languages like Java. But along with that, there are limitation in terms of network connectivity testing and administrator faces regular challenges in conducting connectivity tests due to these limitations."
"Orchestration is commonly utilized by major corporations. The process of linking methods in ServiceNow, known as the RTS chain to parent methods, is executed seamlessly and efficiently. It's quite impressive and significant in its impact."
"The product has a flexible interface for development."
"This is a user-friendly solution where scripts can be made with ease. There are also many integration options, including Microsoft products, which gives the product a competitive edge."
"Great with IT processes and business processes."
"The solution effectively automates business processes."
"The business model could be easier to understand."
"The only drawback is the time that it takes to have a complete set of workflows implemented on the Camunda platform."
"The support definitely can be improved. Apart from that, the language should be extendable to other platforms. If I want to write, I'll run a different platform, like Python code on top of it, or COBOL code on top of it, and it should support those languages."
"The solution could use some enhancements like adding connectors, improving forms and having a mobile app, but everything is an enhancement rather than a flaw."
"An improvement would be to support Angular 2 instead of AngularJS, which is quite old."
"It lacks some preset features and configurations which would make it more plug-and-play for customers."
"While it's very scalable, it would be great if auto-scaling capabilities were added to it... one area that really could help out would be to have dynamic resizing of the cluster. Right now, you have to do capacity planning."
"It would be better if the tool were made less reliant on Java."
"ServiceNow Orchestration needs to improve multiple aspects in which their event monitoring system is one. The solution lacks event monitoring systems which makes them non-competitive. They need to include improvements in a similar manner that they did in Sweden."
"Frequent upgrades may negatively impact the performance of instances. Therefore, for now, I don't recommend any additional upgrades."
"We cannot perform GUI automation using the tool."
"There should be connectors to cover at least the top industry applications, and they should be easier to configure in a plug-and-play fashion."
"There is still room for more integrations. Or, it would be nice to bundle multiple products together rather than selling everything as a model as that turns out to be a bit costly."
"The automatic remediation needs enhancement, particularly integrating ServiceNow with tools like SolarWinds and Logic Monitor. It is functional, but it needs improvement."
"The deployment requires awareness among the project staff."
"Efficiency of some features could be improved."
Camunda is ranked 1st in Process Automation with 71 reviews while ServiceNow Orchestration is ranked 13th in Process Automation with 12 reviews. Camunda is rated 8.2, while ServiceNow Orchestration is rated 8.2. The top reviewer of Camunda writes "Open-source, easy to define new processes, and easy to transition to new business process definitions". On the other hand, the top reviewer of ServiceNow Orchestration writes "Fastest upgrading technology in the market currently". Camunda is most compared with Apache Airflow, Bizagi, Pega BPM, IBM BPM and SAP Signavio Process Manager, whereas ServiceNow Orchestration is most compared with IBM BPM, Control-M, Nintex Process Platform, BIC Process Execution and BMC TrueSight Orchestration. See our Camunda vs. ServiceNow Orchestration report.
See our list of best Process Automation vendors.
We monitor all Process Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
