We performed a comparison between Cisco Duo and Microsoft Entra ID based on real PeerSpot user reviews.
Find out in this report how the two Single Sign-On (SSO) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The administrator tool in the dashboard is the most valuable feature. It's really easy to quickly see if users are locked out from their device, firmware code, or just all the little dashboards and reports I can run to give the security for monthly reports. The dashboard's really good."
"Duo offers dual-factor authentication for our logins. I put in my credentials and hit go. Then I get an alert on my Apple watch, and I approve it. That part is just phenomenal."
"Duo Security improved my organization by helping us secure all access points within the company infrastructure."
"It was a simple way of providing two-factor authentication for remote access when we hit the COVID pandemic. It was very easy and quick to get it going."
"If you have to log in to something, you must go to Duo Security to confirm that you're who you are on your phone."
"The ease of deploying Cisco Duo Security and onboarding has greatly benefited our customers."
"The two-factor authentication is valuable because that is the use case for which we are using it."
"The multi-factor authentication process and the geo-locking features are great."
"It is pretty good in terms of stability."
"We have not had any formal issues with scalability."
"I like the way it communicates to the cloud."
"The ability to grant access to other organizations is helpful."
"It can be used to grant access at a granular level. It provides secure access and many ways to offer security to your user resources. It provides a good level of security for any access on Azure. It gives you options like multi-factor authentication where apart from your password, you can use other factors for authentication, such as a code is sent to your phone or the authenticator app that you can use login."
"It enhanced our end user experience quite a bit. Instead of the days of having to contact the service desk with challenges for choosing their password, users can go in and do it themselves locally, regardless of where they are in the world. This has certainly made it a better experience accessing their applications. Previously, a lot of times, they had to remember multiple usernames and passwords for different systems. This solution brings it all together, using a single sign-on experience."
"Microsoft Authenticator is highly secure."
"Let's say we decide that our users need to have MFA, multi-factor authentication. It is very easy to implement that with Azure Active Directory."
"We have had instances where Duo Security stops working on a user's device, which we have fixed by uninstalling and then reinstalling it."
"Reducing or eliminating the "telephony credits" system used by Duo would be great."
"The pain point for us at one point was the Duo Authentication Proxy since we're on-premises and not in the cloud. We had to have a proxy machine that's in our DMZ to talk to Duo for us. The configuration of that was a little complicated."
"Duo Security could improve by being more compatible with other vendors."
"We use Yubikey for pushing it to the phones. Yubikeys can get expensive because people tend to lose those for some reason. Fifty dollars a device is pretty high."
"It could be a little bit more intuitive when it comes to the sign-up process. I know they send out an email, but sometimes our users get a little confused. It could be an end-user problem, but Cisco could work on that a little."
"We first deployed Duo Security for our company with the VPN, and afterward, about a year later, we implemented it for a customer of ours where we offered infrastructure as a service. When I tried to establish a VPN connection through Duo Security, it did not function well on that version, which was the latest one at the time. So, I had to make a copy of the machine and then implement Duo Security with the VPN because it did not function well with the newer version."
"For upgrades, there should be a better notification of when they're coming out. We always have a testing phase, so we need to be ahead of it. It takes us longer before we can upgrade to the newest version."
"Its integration with open-source applications can be improved. I know that they are working on open-source authentication methods for integration with open-source applications, but they can make it more open."
"The thing that is a bit annoying is the inability to nest groups. Because we run an Azure hybrid model, we have nested groups on-premise which does not translate well. So, we have written some scripts to kind of work around that. This is a feature request that we have put in previously to be able to use a group that is nested in Active Directory on-premise and have it handled the same way in Azure."
"The product needs to be more user-friendly."
"I would like to see improvements made when it comes to viewing audit logs, sign-in logs, and resource tags."
"Microsoft Authenticator can improve their notifications because sometimes, my team doesn't receive notifications about app updates and authentication failures."
"When you start to deal with legacy applications, provisioning is not as intuitive."
"Microsoft should work on enhancing its machine-learning algorithm to prevent unnecessary lockouts of users."
"The main issue is that because Active Directory is in the cloud, it will inevitably be dependent on internet connectivity."
Cisco Duo is ranked 2nd in Single Sign-On (SSO) with 55 reviews while Microsoft Entra ID is ranked 1st in Single Sign-On (SSO) with 190 reviews. Cisco Duo is rated 8.8, while Microsoft Entra ID is rated 8.6. The top reviewer of Cisco Duo writes "Helps reduce the risk of a breach and is easy to deploy and onboard". On the other hand, the top reviewer of Microsoft Entra ID writes "Saves us time and money and features Conditional Access policies, SSPR, and MFA". Cisco Duo is most compared with Fortinet FortiAuthenticator, Fortinet FortiToken, Yubico YubiKey, UserLock and Zscaler Zero Trust Exchange, whereas Microsoft Entra ID is most compared with Microsoft Intune, Google Cloud Identity, CyberArk Privileged Access Manager, Ping Identity Platform and Yubico YubiKey. See our Cisco Duo vs. Microsoft Entra ID report.
See our list of best Single Sign-On (SSO) vendors and best Authentication Systems vendors.
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