We performed a comparison between Cisco UCS Manager and PagerDuty Operations Cloud based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring."The hardware is very powerful and it is a stable solution."
"Cisco UCS has different layers of security, and you can do multiple installations of your LIAMs on top of the server and Blade. You can install VMware, Windows Server, Hyper-V, etc."
"The reporting functionality will give you any report you want."
"It is more robust than other solutions. So, the stability is good."
"Technical support has been good so far. We haven't had any issues with them. We're satisfied with the level of service they provide our company."
"I can quickly manage the provisioned servers."
"I can deploy something in my 50-odd servers all in one go, in parallel, whereas if I was to do that individually, it could be a nightmare."
"We can configure the Cisco UCS Manager, the profiles and interactions with the resource we manage."
"The product easily integrates with other solutions."
"The most valuable features of PagerDuty are customization, access, policies, and different rules regarding the path of escalation. Additionally, it's easy to use and create overrides. For example, if you all are on a call for one week each, but somebody wants to go on PTO, the team needs to swap shifts in PagerDuty. This is easy to do by creating overrides to switch up the set schedules. It's very user-friendly in that aspect. It works well for monitoring and alerting."
"It reduces the amount of white noise. If something comes through, then it will alert somebody. However, if it's a bit of white noise that comes through at night, then it gets dealt with the next day. Everything is visible to everybody. It's not just a single person getting an SMS, then going, "Oh, I'm not going to worry about that." The visibility to everybody on the team is one of the great things about it because it reduces the white noise."
"A cool feature is that it helps us to understand the flow of the alert. If the alert was coming to the current on-call and he didn't catch the call or didn't notice it for any reason, it starts being escalated automatically, according to the escalation schedule, or to other teammates. You can see the flow very easily on your phone or via the website, if you want to do a post-mortem."
"The most valuable feature is definitely the flexibility of the schedule. The mobile app is quite also good for what we do: for receiving alerts, acknowledging, assigning, adding new responders. It has rich features for our needs."
"Alert deduplication and noise reduction for alerts are the major features that I found useful."
"Notification is the most valuable feature."
"PagerDuty's notification process is the most valuable feature."
"Getting a CLI report on routers, switches, or any other CLI configuration device is difficult."
"There is room for improvement in the software part of Cisco UCS Manager. It should be more user-friendly, especially when creating policies."
"What's lacking in Cisco UCS Manager is the performance dashboard. If a blade has any performance issues, you should be able to create a dashboard on Cisco UCS Manager. Currently, this feature isn't present."
"The interface and the way it is constructed is very complex. They should work to simplify it. It's quite difficult for somebody who doesn't know the product very well. Users should be able to get proficient with it faster. There's definitely room for improvement there."
"The automation within the solution needs to be simplified."
"I would like to see Cisco UCS optionally work as a hyper-converged system because right now, it only operates as a converged system."
"In the next release, I would like to see improvements made to their security."
"The pricing can be better."
"I would like the UI to be more intuitive. I would like to be able to group or color-code the discoveries. When you create a system, you have a listing of all the different configurations. You can list them by teams, but some additional color coding would be helpful. I would break it down by incident controls. In other words, it should be broken down it into response teams and engineering divisions."
"I would like to see more content in the notification messages; although, that might be a configuration on our end."
"I am not a direct end user of PagerDuty. It's hard to consider its shortcomings in that sense."
"PagerDuty can improve the integration with Terraform."
"This solution works best in conjunction with a proper logging system, which can be an additional cost to organizations."
"The biggest area for improvement with PagerDuty is noise suppression. There have been a handful of incidents through our use of PagerDuty over the years where one incident may lead to 30 to 50 pages because you're monitoring all these different things, and each thing is an individual page. There should be the ability to set up paging tiers and group correlations between some of the different pages. That is something that would be really valuable. We should be able to say this one page may have a group or a tree of effective other pages that may tier off of it. So, if you see those pages independently, go ahead and alarm, but if you see this plus that, don't do that."
"The user interface could be more intuitive."
"PagerDuty should be integrated with other tools, so it can import the IT roster automatically. Our other rules continue to work once they're configured, but the roster must be added manually."
Cisco UCS Manager is ranked 29th in IT Infrastructure Monitoring with 21 reviews while PagerDuty Operations Cloud is ranked 1st in IT Alerting and Incident Management with 35 reviews. Cisco UCS Manager is rated 8.0, while PagerDuty Operations Cloud is rated 8.8. The top reviewer of Cisco UCS Manager writes "Used to manage servers, monitor or manage firmware upgrades, and push policies". On the other hand, the top reviewer of PagerDuty Operations Cloud writes "Effectively generates alerts for incidents, making it suitable for 24/7 monitoring of infrastructure". Cisco UCS Manager is most compared with Cisco Intersight, Nutanix Prism, HPE OneView, Zabbix and Datadog, whereas PagerDuty Operations Cloud is most compared with Opsgenie, ServiceNow, JIRA Service Management, Everbridge IT Alerting and Splunk On-Call.
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