We compared Cisco Umbrella and Palo Alto Networks DNS across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Cisco Umbrella is highly regarded for its seamless integration with existing infrastructure, extensive range of security features, and ability to centrally manage security. Palo Alto Networks DNS Security is commended for its autofocus functionality, robust defense against emerging DNS threats, and proactive detection of cybercriminal activities.
Room for Improvement: Cisco Umbrella could enhance security by adding a transferring proxy feature and improving its Linux agent for Linux-based companies. Palo Alto Networks DNS Security has the potential to improve app detection and offer higher levels of security and scalability.
Ease of Deployment: Cisco Umbrella's setup is simple and can be completed in around 30 minutes. Palo Alto Networks DNS Security also has a straightforward setup, but it may be more complex than some solutions due to its unique security approach. The deployment time for Palo Alto Networks DNS Security varies depending on the individual requirements of each customer.
Service and Support: Customers have praised Cisco Umbrella's support, describing it as excellent and superior to the customer service of other vendors. Customers find Palo Alto Networks DNS Security's customer service team knowledgeable and helpful but note that there may be some challenges when seeking support outside regular working hours due to time zone differences.
Pricing: The cost of Cisco Umbrella differs based on the specific needs and approach of the customer, with flexible pricing and transparent charges. It is seen as both reasonable and competitive by some, but a few perceive it as costly. Palo Alto Networks DNS Security is affordable for educational establishments, although one user noted that it isn't the least expensive solution.
ROI: Cisco Umbrella has proven to be a valuable investment by addressing maintenance concerns, reducing expenses associated with hardware updates, and effectively thwarting threats. It offers enhanced visibility and aids in remediation efforts. Palo Alto Networks DNS Security has enhanced visibility and protection in previously deficient areas.
Comparison Results: Users appreciate Cisco Umbrella for its easy setup, extensive security features, and ability to centrally manage security. Palo Alto Networks DNS Security stands out for its autofocus capability, proactive identification of cybercriminal threats, and versatility as an antivirus and inspection tool. Cisco Umbrella could improve its Linux agent, while Palo Alto Networks DNS Security could enhance its app detection and provide a higher level of protection. Both products are considered to be reasonably priced, but some users find Cisco Umbrella to be costly. Both products earned high marks for customer service and support.
"Cisco Umbrella is easy to monitor, manage, and deploy."
"The core business of Cisco Umbrella is non-malware. That's all it does: block the malware on the gateway."
"Cisco Umbrella is such a solution and can be implemented very fast and easy. All that we must do is redirect the DNS registers in their routers, or the active directory service of the enterprise that are going to use in Umbrella services. If you buy the service now, in two hours you are protected by the service because it's very fast to put in service."
"I haven't found any issues related to latency or any other issue."
"You can manage and create policies based on a group of users. It can permit some URLs and block others."
"The customer experience is very good, and the product improves security posture."
"The most valuable features of this solution are the Web Filtering and the APT."
"Application performance has greatly improved and there are less operational issues. Productivity has been going up because we have less operational issues. Also, we have happy customers."
"The stability is excellent and the product is very mature."
"When comparing other cloud-based DNS security solutions to this one I have found the main beneficial feature in this solution to be we do not need to change our architecture."
"DNS security is required to filter out the DNS traffic, any DNS-based attacks, DNS DDoS attacks, and DNS amplification attacks."
"Palo Alto Networks DNS Security is a stable solution."
"DNS sinkhole is a valuable feature."
"The most valuable feature is DNS filtering."
"The support team has good knowledge about the solution."
"The product is easy to install."
"I would like to see Cisco enable us to get objects from the internet. I would also like to be able to choose groups."
"Overall, I'm quite happy with Cisco products, but there could be one place where you can check what's going on. There could be one place where you get all the information about these products so that you don't need to look around. You get the status, information about what lately happened, and if there was anything on the machine in one single place."
"It should have a real-time malware classification engine. It should check the malware on the website. It would be good if it had a real-time malware check for the websites because currently, it just compares the DNS queries of the blacklist. It should also have malware control over file execution and the types of files that the users are allowed to download."
"Its reliability and the response time of the support team can be better."
"Their support should be improved. It is necessary that the support is efficient. It is not really easy to get a resolution for an issue from Cisco support. They should be faster and more efficient."
"I would like to see integration with SecurNX in the future."
"There is room for improvement in the dashboard. It could stand to be a bit more detailed. I would also like to be able to customize the dashboard to focus more on what is important for my company."
"Lower costs including licensing, support, and renewals would be beneficial."
"The solution can capture more market if made more cost-competitive than Infoblox or Cisco Umbrella."
"With Palo Alto Networks DNS Security, sometimes the DNS clients don't work well, and they get disconnected, making it an area where improvements are required."
"Every vendor that sells DNS or firewalls needs to be able to protect against DNS look-up attacks and DNS naming hacks. This is true of Palo Alto as well as others."
"The scalability can be improved."
"We would like to have cloud-based management."
"The solution’s scalability could be improved."
"The installation is more complex because the solution has another approach to security."
"The product should provide email protection."
More Palo Alto Networks DNS Security Pricing and Cost Advice →
Cisco Umbrella is ranked 1st in Domain Name System (DNS) Security with 108 reviews while Palo Alto Networks DNS Security is ranked 4th in Domain Name System (DNS) Security with 12 reviews. Cisco Umbrella is rated 8.8, while Palo Alto Networks DNS Security is rated 8.6. The top reviewer of Cisco Umbrella writes "Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent". On the other hand, the top reviewer of Palo Alto Networks DNS Security writes "Enhances our internal DNS and that it blocks malicious DNS queries". Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks, Infoblox Advanced DNS Protection and Cloudflare DNS, whereas Palo Alto Networks DNS Security is most compared with Infoblox Advanced DNS Protection, Infoblox BloxOne Threat Defense, EfficientIP DNS Firewall, DNSFilter and Akamai Secure Internet Access Enterprise. See our Cisco Umbrella vs. Palo Alto Networks DNS Security report.
See our list of best Domain Name System (DNS) Security vendors.
We monitor all Domain Name System (DNS) Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.