We performed a comparison between Cisco Web Security Appliance and Symantec Proxy based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Cisco Web Security Appliance is the better choice when compared to Symantec Proxy. It has a user-friendly interface, strong features such as SSL decryption and Umbrella DNS security, and is reasonably priced. While Symantec Proxy has a strong URL database and granular policy creation, it is criticized for its difficult deployment, expensive pricing, and mixed reviews on customer support.
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The solution is stable."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The technical support is good. It is reactive and the documentation is very specific and very useful."
"It also has high availability."
"The setup was very easy and straightforward."
"The product is stable."
"The most valuable features of the solution are the functions of proxy for the users who use the internet and the security it offers against the not-so-secure web pages."
"Cisco is the best in giving technical support. There is no doubt about that."
"It integrates well with Cisco Email Security Appliance."
"I would recommend this solution to others."
"The solution is scalable."
"The CPL code is the best feature of the solution."
"The most valuable feature of Symantec Proxy is the support and autoscaling."
"What I found most valuable in Symantec Proxy is that it doesn't have any limitations. It also has a simple configuration, with only one window pane, unlike Zscaler, which has multiple window panes. Deploying the agent is also more straightforward in Symantec Proxy."
"Symantec Proxy’s technical support is very good."
"The tool's most valuable features are content-to-content filtration and SCCM protection."
"It's a stable solution."
"The product is very good, and the URL filtering database is great."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"There are certain shortcomings related to the product's management capabilities, where improvements are required. The solution needs to provide better management of the category of web pages."
"The GUI is not user-friendly, so it needs to improve or be simplified."
"The tool needs to provide logs. They need to improve firewall threat defense."
"The transparent proxy is quite difficult to enforce on smartphones and tablets."
"The solution is priced high."
"The one thing I don't like about Cisco is that they are very much fragmented in terms of providing the complete solution. They keep on breaking their different feature sets into different boxes."
"The FTD 21 model's Firepower Threat Defense does not have the multi-instance feature for the virtualization with the physical equipment."
"Cisco lacks a GUI-based troubleshooting feature compared to products by other vendors."
"The tool’s reporting features must be improved."
"Technical support is an area that requires some improvement."
"Improvements in log availability would greatly enhance its overall effectiveness."
"One area for improvement in Symantec is the lack of a reporting server or dashboard integration with SIM."
"Marketing needs improvement in Symantec Proxy, as it needs to catch up in sales here in the Asia Pacific region. Symantec Proxy licensing renewal also needs improvement."
"Symantec Proxy needs to include content management capabilities."
"Activating the SSL inspection is one of the challenges. We are currently moving to the O365 cloud, and one of the challenges is the performance when all of our users are connected to O365 by a proxy."
"The solution is quite complex."
Cisco Web Security Appliance is ranked 9th in Secure Web Gateways (SWG) with 29 reviews while Symantec Proxy is ranked 14th in Secure Web Gateways (SWG) with 18 reviews. Cisco Web Security Appliance is rated 7.8, while Symantec Proxy is rated 7.2. The top reviewer of Cisco Web Security Appliance writes "Ensures security for remote workers". On the other hand, the top reviewer of Symantec Proxy writes "A user-friendly solution with good technical support". Cisco Web Security Appliance is most compared with Cisco Umbrella, Zscaler Internet Access, Fortinet FortiProxy, Forcepoint Secure Web Gateway and Check Point Web Gateway, whereas Symantec Proxy is most compared with Forcepoint Secure Web Gateway, Skyhigh Security, Netskope Next Gen Secure Web Gateway, Zscaler Internet Access and Cisco Umbrella. See our Cisco Web Security Appliance vs. Symantec Proxy report.
See our list of best Secure Web Gateways (SWG) vendors.
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