We performed a comparison between Citrix ADM and IBM Tivoli NetCool based on real PeerSpot user reviews.
Find out in this report how the two Network Management Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Just one solution can handle thousands of users... So, it is a very convenient tool to use."
"We use the product for load balancing and as a reverse proxy solution."
"We like the periodic upgrades and backups, also made via ADMs, and it makes our environment much more robust and reliable."
"The analytics are a great feature."
"An essential component is the Director, which provides detailed insights into sessions, including identifying session failures, connection issues, user lockouts, etc. It presents a list of problems to address, enabling you to click on them and resolve them efficiently."
"The most valuable features are for the ADMs and the overall monitoring environment."
"The most impressive thing about Citrix ADM is that we don't encounter latency."
"Available on any device and can be accessed on a wide area network."
"Support is one of the best aspects of this solution. NetCool is a good product that has good flexibility. There are a lot of documents available online which is one of the best features of IBM Tivoli Suite. Whenever an issue happens, rather than going to technical support, if you find the exact issue in Google, you can get tech notes for that particular issue."
"Tivoli NetCool allows us to grasp a lot of data that can be applied toward predictive analytics and auto-remediation."
"The solution has very good integration capabilities."
"It's very easy to use."
"The feature I have found most valuable with NetCool is how it collaborates all the alarms, and then it does a predictive analysis, providing a consolidated alarm view and management."
"NetCool has a huge database that can collect and process about one million alarms a day."
"The tool had many built-in automation capabilities."
"It's very easy to use."
"They need to make the solution a little more familiar with easy study guides, learning videos, etc."
"Citrix ADM needs to improve on its additional features and reduce the communication ports."
"I would like to see the virtual and desktop license included in the pricing."
"The tool's pricing is a pain point since we have many cheaper alternatives."
"Deployment is complicated."
"Citrix is more expensive than Horizon."
"Some features of Citrix ADM are available on the cloud, which could really be helpful if they were available on an on-premise version."
"The interface could be improved, some customers struggle with that."
"The solution does not have any AI capabilities."
"Customization and integration that you need to do to make the product fit your needs is very complex. It is not a product that somebody could easily pick up without any prior training or experience."
"Tivoli NetCool is based on a Linux platform, it would be beneficial if they moved it to Windows because not everyone is acquainted with Linux."
"The installation could be simplified, and technical support could be faster."
"Tivoli NetCool's has medium scalability - there are some problems with its replications not being mature."
"UI is outdated, very old legacy."
"In terms of improvement, I would like to see more AIOps, Artificial Intelligent Operations in the next release. IBM develops new features for Power BI or Cognos Analytics, which is good. As of now, we use Cognos Analytics, we are not using Power BI. They have the Insight concept but we don't like that."
"The solution is too expensive."
Citrix ADM is ranked 9th in Network Management Applications with 9 reviews while IBM Tivoli NetCool is ranked 8th in Network Management Applications with 12 reviews. Citrix ADM is rated 8.4, while IBM Tivoli NetCool is rated 7.6. The top reviewer of Citrix ADM writes "A tool for centralized management including inventory and sales tracking". On the other hand, the top reviewer of IBM Tivoli NetCool writes "Reliable for enterprise monitoring but no longer actively developed". Citrix ADM is most compared with SolarWinds Network Configuration Manager, DX Spectrum and DataMiner, whereas IBM Tivoli NetCool is most compared with SolarWinds Network Configuration Manager, OpenText Network Node Manager i, HPE Intelligent Management Center, Cisco DNA Center and Moogsoft. See our Citrix ADM vs. IBM Tivoli NetCool report.
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