We performed a comparison between Citrix SD-WAN and Prisma SD-WAN based on real PeerSpot user reviews.
Find out in this report how the two Software Defined WAN (SD-WAN) Solutions solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It allows us to use additional VPNs, offering more options compared to other VPN solutions."
"The zero-touch deployment is most valuable for us."
"Downtime for branch offices is now almost zero. We have 100% real-time visibility into all of our lines. MPLS links have been replaced with lower-cost links, saving a larger percentage of line costs. Overall, I see SD-WAN as a must. And the Citrix SD-WAN product has delivered on expectations and exceeded them. (With later firmware updates we now have good firewall capabilities in the product too)."
"The most valuable feature is security, as it gives me the port bindings that cannot be accomplished using other solutions."
"The VPN and the load balancing are the most valuable features."
"The most valuable feature is its reliability."
"It lowered our Internet costs and gave me the flexibility to choose providers based on each location's connectivity."
"The reliability of connectivity is most valuable."
"I like that the integration with Palo Alto is easy."
"Prisma supports all of the applications we're currently using."
"The security offered by the solution is pretty good."
"When it comes to supporting large, complex, network architectures, it's a very simple architecture. The main component is the fabric. It's very easy to troubleshoot if there is an issue happening in the underlying network."
"The product's initial setup phase is straightforward."
"Prisma's analytics provide a lot of valuable data. I like the internet health chart that shows latency, dropped packets, MOS for data quality, etc. It also runs a continuous speed test in the background. I've used it multiple times to troubleshoot internet connections when the service provider has attempted to claim nothing is wrong with the circuit. It gives me data to send them showing we're not getting the speed we should, or there is constant packet loss."
"From the main controller, we can administer the customer's devices, QoS, network, and traffic. We can monitor it and we can change and create policies as well as upgrade the software. We can totally control a customer's network from one site, the Prisma SD-WAN portal."
"If the MPLS goes down, there is a really smooth transition for a branch site to take traffic over the Internet. It will advertise the routes of that site in a jiffy."
"Even though the monitoring is pretty good, there is some room for improvement there."
"There are a few things that can be improved, are domain-based routing and the slowness of virtual parts, and it may be due to the wrong configuration, which we have been unable to find out."
"Citrix SD-WAN's knowledge base has a few missing things, so you may need to seek help from support."
"The firewall reporting could be easier to use and filter. (It works well enough, but if I need to give an area for improvement, I think this would be it.). The built-in reporting on the product in this regard is not great."
"Overall, network security and next-generation firewall features are areas that they can improve on."
"Given that Citrix SD-WAN solved all our problems by providing us with everything we needed to unify communications with our branches and data centers, I cannot suggest anything further in terms of improvements."
"The price could be improved, it's an expensive solution."
"I would like to see more customization to adjust for the WAN lock-out due to our unexpected power outages."
"Customer support is our biggest pain point. The quality of support has gone down a little since we initially deployed this product. I don't know if this is due to turnover at Palo Alto or a lack of training. It is now taking one or two days to get an initial response that says, "Hey, we've looked into this, can you pull this data for us?" In the past, we'd immediately get a response."
"The tool needs to work on price and complexity."
"Sometimes, during the product's initial setup phase, bypass pair or couple ports don't come up normally, and it requires an hour and a half to troubleshoot to reset the box from Prisma SD-WAN to factory default."
"There are two parallel things that we want Palo Alto to work on. First, customers want a unified appliance that does the work of all firewalls in addition to SD-WAN. Second, the cloud presence should be completely automated. If I purchase the SASE architecture, I shouldn't worry about deployments in Prisma Access or on Prisma SD-WAN. It should be deployed in one go."
"Prisma could be a little cheaper."
"I would also like to see improvement in the product training for customers. Palo Alto has not initiated very much training but they have to do so because this is a new product. If you have experience in a legacy environment, and you are moving to Prisma SD-WAN, you don't have a training framework. That is one of the disadvantages."
"The only con is the pricing because it's more premium."
"Prisma SD-WAN should provide more flexibility and scalability on the hardware."
Citrix SD-WAN is ranked 9th in Software Defined WAN (SD-WAN) Solutions with 21 reviews while Prisma SD-WAN is ranked 7th in Software Defined WAN (SD-WAN) Solutions with 12 reviews. Citrix SD-WAN is rated 8.2, while Prisma SD-WAN is rated 8.6. The top reviewer of Citrix SD-WAN writes " A scalable solution for MCN controller but lacks technical supports, upgrades". On the other hand, the top reviewer of Prisma SD-WAN writes "A stable tool that offers a good uptime and ensures a return on investment". Citrix SD-WAN is most compared with Cisco SD-WAN, Fortinet FortiGate, Steelhead, Meraki SD-WAN and Cato SASE Cloud Platform, whereas Prisma SD-WAN is most compared with Prisma Access by Palo Alto Networks, Cisco SD-WAN, Meraki SD-WAN, Fortinet FortiGate and Aruba EdgeConnect SD-WAN Platform. See our Citrix SD-WAN vs. Prisma SD-WAN report.
See our list of best Software Defined WAN (SD-WAN) Solutions vendors and best WAN Edge vendors.
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