We performed a comparison between Control-M and Fortra's Globalscape Managed File Transfer based on real PeerSpot user reviews.
Find out in this report how the two Managed File Transfer (MFT) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The reporting is top-notch. I haven't found any other applications on the market that can replicate what Control-M offers. The alerting is very good, and I think their service monitoring is the best in the industry."
"It has absolutely saved us time. It has made us more efficient. As far as the processing between systems, we don't have as many people. They have been able to focus on other efforts, because we have been able to automate more stuff with Control-M."
"Ability to handle files remotely through the advanced file transfer feature."
"The scheduling feature and scheduling tool are the most valuable features. I like the scheduling services that we have in Control-M, which are very beneficial to our organization because they are automating things. There is also less manual work. We can schedule a task without any manual interruptions."
"The feature we use most in Control-M is related to the file transfer module. It is quite advanced compared to the other tools like Automate, etc. The new version which has come of same MFT has a lot of advanced features which makes it very easy to work with. There is less need for written programs and more GUI-based stuff."
"The solution has the power to reduce resources, which is good for business. It is constantly updated to remain compatible with new technologies such as Amazon, Azure, and Google Cloud. It's very easy to take advantage of the compatibilities."
"Speeds up processes and automated tasks."
"We can tie together all the workloads across the estate and make the whole process reactive to events."
"The Event Rules functionality is a key feature. It is very simple to understand and work with. If you have a support team that doesn't know anything about coding, they can really relate to the way event rules are designed. So, I try to make them as simplistic as possible when we create file transmissions. When I first started working in Globalscape, a lot of the file transmissions were handled through Advanced Workflow, which is a similar product. We had a lot of scripts in Advanced Workflow. I moved them to Event Viewer in Globalscape because of the simplicity of building scripts and understanding how they work. It literally takes 5 to 10 minutes to set one up, but if you're in an advanced workflow, it could take an hour to two hours to understand via code what it is actually doing. It has definitely been a plus."
"The Advanced Workflow Engine it comes with is brilliant because it allows us to create scripts and perform behind-the-scenes jobs that would otherwise require a third-party solution... You would have to create a special code on the outside to get all that other stuff done in the background. With Globalscape, we can get all of that done in one package."
"It made things easier. Before, there were five to 10 different software solutions spread out over 10 different servers. Now, everything is being centralized into one location; facilitating, supporting, maintaining, training people, etc. There have been gains just because Globalscape EFT is more efficient at moving things around than our previous other applications. For instance, if I am connecting to someone over the Internet or transmitting for the client, the speed of transmitting those files through SFTP is 20% to 30% faster than our previous automated solution. Therefore, we have seen time savings."
"A job skeleton can be used from test to production so you don't have to build jobs from scratch in production."
"The High Security Module is valuable. It allows for increased security. It allows me to integrate Globalscape with our Active Directory. So, we manage all our customer accounts outside of Globalscape, and it allows us to import them with LDAP queries. It's very convenient. It also gives our customers the confidence that it's a very secure product."
"The most valuable feature is the automation engine, because it allows you to script or program and it has lots of different features and options. It's something like an IDE for programmers, where they can add variables, arrays, loops, et cetera."
"It bolsters security with features like Data Loss Prevention and seamless integration with DLP for a safe and compliant environment which enables real-time document sharing and control over file actions."
"Its ease of use is most valuable. Especially for the configuration of the rules, we don't need to have any scripting knowledge. Previously, we used to have a lot of custom scripts to transfer these files. Now, it's all managed in one place, and it's like a self-service. It's saving a lot of time for us."
"An issue we have run into in our lower environments is that Control-M can log you out frequently."
"I would like to have a web version of Control-M to replace the client. Currently, our support and jobs-creation teams are using the client and that needs to be installed on a PC. It's very heavy, consuming a lot of resources compared to the web portal. I know that they're trying to improve the client with the latest version, but for me, there hasn't been enough improvement yet."
"The next major release needs to focus on the lightweight web client."
"I think it's slightly expensive but at the same time it's a good product."
"Their technicians should be more involved when we're applying new technology to Control-M, such as cloud. We're working with cloud right now, with AWS, and getting the attention of a technician, sometimes, can take some time. It would be nice if they had somebody assigned to it. Dedicated support."
"The reporting tool still needs a lot of improvement. It was supposed to get better with the upgrade, and it really didn't get better. It needs help, because it's such a useful thing to have. It needs to be more powerful and easier to use."
"When it comes to supporting cloud services, Control-M is a bit slow. We are not advancing with the technology because we don't have the modules that can interact or use the new application services provided by the cloud technologies."
"A lot of businesses are using ServiceNow, which is another tool. I would like there to be some integration with ServiceNow or other third-party tools as well as have easily available integrations. Right now, we need to write scripts. Apart from that, if there were some integrations with an ITSM tool, then that would be good. Because at the end of the day, most of our clients are using different ITSM tools. I know that BMC Remedy is easy to integrate with Control-M. However, if there was availability for Jira as well as other ITSM and DevOps tools, that would be a good improvement."
"We need some capability for faster transfers and large file transfers. If we want to transfer a terabyte file, it is not capable of doing that right now. They say it is possible, but we are not able to do so with our environment."
"The solution lags a bit when thousands of jobs, multiple users, and multiple developers are accessing it at the same time."
"There are two ways to install Globalscape: as a standalone server or as a high-availability server, either Active-Active or Active-Standby. We are currently using standalone servers. That means if we want to upgrade the software, I shut down one of the two back-end servers, upgrade the software, make sure everything is correct, and then turn traffic back on to that one. I then proceed to upgrade the second server. With their high-availability solution, that is not a possibility. Both servers have to be shut down to perform the upgrade. We're a 24/7 shop. We don't have a window where we can have downtime."
"The folder monitoring services need improvement. Currently, with the folder monitoring services in Globalscape, if any changes are made to our firewalls, network, or something else that affects the directory services where the files are located, for some reason, the folder monitoring services get cut out, and the files are left there. They remain in the folder without being sent. I have over 50 file transmission processes that I would have to go to manually re-drop a file into the folder so that it processes the file transmission. There are times where even though I re-drop a file, it still doesn't work. In that case, I have to resynchronize the folder monitoring process, and it is a very big headache on my side that I have to deal with. It is not only related to Globalscape or their development team. It is on our side too. I just sent a support case where we found out yesterday that we had a file transmission that hasn't run in a whole year, and it was an important one. No one on the business side or the IT support side, as well as the vendor, had indicated that the file wasn't received or the data hadn't been updated. I found out that it was the folder monitoring service that was the problem when I initially had the problem last October, and this was the file that I just missed. So, I re-dropped the file in yesterday, and the monitor worked. It runs every week, so we sent a file to that folder, and it processed that out."
"In the beginning, it could be considered a bit challenging."
"Another area for improvement is the ARM (Auditing and Reporting Module) database, in terms of accuracy and the data being logged."
"Instead of using a fat client to access the administrator panel, where you have to install client software on any server that you need to use to access, I would like them to switch to a web-based model where you could connect from anywhere without having to maintain and install the software."
"I do have some complaints or concerns around the centralized platform for the management of file transfer operations, and I know that they're working towards a better solution there. At its core, it's a good feature, but needs some improvements. I would like to see a web interface so that there is universal support across versions, because we have test and production environments that aren't always in sync. It would be nice to have one administrative interface to access both."
More Fortra's Globalscape Managed File Transfer Pricing and Cost Advice →
Control-M is ranked 2nd in Managed File Transfer (MFT) with 110 reviews while Fortra's Globalscape Managed File Transfer is ranked 12th in Managed File Transfer (MFT) with 10 reviews. Control-M is rated 8.8, while Fortra's Globalscape Managed File Transfer is rated 8.4. The top reviewer of Control-M writes "We have seen quicker file transfers with more visibility and stability". On the other hand, the top reviewer of Fortra's Globalscape Managed File Transfer writes "Rock solid, secure, and excellent price and quality of service". Control-M is most compared with AutoSys Workload Automation, IBM Workload Automation, Rocket Zena, Automic Workload Automation and ESP Workload Automation Intelligence, whereas Fortra's Globalscape Managed File Transfer is most compared with MOVEit, WS_FTP Server, JSCAPE by Redwood, Sterling Commerce Connect:Direct and Fortra's GoAnywhere MFT. See our Control-M vs. Fortra's Globalscape Managed File Transfer report.
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