We performed a comparison between Control-M and Fortra's JAMS based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Control-M offers valuable features such as Managed File Transfer, credentials vault, integration capabilities, Role-Based Administration, file transfer integration, and forecasting. Fortra's JAMS provides job dependency tracking, automation capabilities, warnings and notifications, PowerShell integration, ease of use, centralized management, auditing capability, and extensibility through custom execution methods.
Control-M can improve in areas such as enhancing microservices and API integration, addressing bugs in the web interface, developing a lighter web version, and integrating with third-party tools. Fortra's JAMS could use improvement in terms of intuitiveness, search capability, browser version, source control features, documentation, ACL clarity, connectivity issues, notifications, and compliance with the GPG program.
Service and Support: Control-M's customer service is divisive. Some customers have praised the support team for being prompt and knowledgeable. However, others have expressed their dissatisfaction with the slow response. Fortra's JAMS customer service has been consistently well-reviewed. Customers appreciate the team's responsiveness and expertise.
Ease of Deployment: Users found it easy to install the software for Control-M. Fortra's JAMS had a relatively quick and simple setup process, with users following instructions on the webpage. Some manual conversion of jobs and scripts was required for Control-M, however, once set up, it became the heart of operations. Upgrades and migrations for Control-M were smooth. Some users of Fortra's JAMS had minor challenges during setup but were able to seek assistance from JAMS support.
Pricing: Control-M is seen as having high setup costs due to additional expenses like infrastructure and salaries. Pricing and licensing can be confusing and are important factors for users to consider. In contrast, Fortra's JAMS is praised for its fair and reasonable pricing. It offers unlimited licensing and scalability options, making it a cheaper alternative compared to products like Tivoli and Control-M.
ROI: Control-M has proven to be more cost-effective and efficient, with reduced job duration and improved data management. It also offers centralized connection profiles and automation. Fortra's JAMS has saved time, increased productivity, and provided cost-effectiveness.
Comparison Results: Control-M is the favored choice when comparing it to Fortra's JAMS. Users appreciate Control-M for its user-friendly and efficient setup process, useful integrated guides and instructional videos, seamless agent upgrades with no downtime, and valuable features like Managed File Transfer and Role-Based Administration.
"Most of our tasks also deal with databases, and Control-M's purpose-built module for the databases comes in very handy when handling database components."
"The scheduling and management were really good. Monitoring was also better. It had a good visual presentation. It showed me charts and all such things. It was really good on that side."
"Workload Archiving is a very good feature for us. It helps with our customer requirements in terms of reporting and auditing... Previously, when we didn't have any archive server, we managed the data in Control-M with man-made scripts, and we would pull the data for the last 365 days, or three or four months back. Since we installed the archiving, we have been able to pull the data, anytime and anywhere, with just one click."
"The most valuable features are the GUI console, stability, and workflow."
"In our bank, all new applications need to be implemented with Control-M. We try to look for the best way to establish communication between both products. One of the new features for us is Application Integrator. It is a very interesting feature because it lets us integrate with those applications that are not included in Control-M. By using Application Integrator, we can easily integrate new technologies. With the help of Application Integrator, we recently integrated with Blue Prism, which is a robotic product. We could integrate such processes into Control-M. Now, we are working with Ansible, and we are putting Ansible automated processes into Control-M."
"Control-M is useful to automate all critical and non-critical processes. Using Control-M, we can automate application workflows as well as file transfers involved in application workflows. We can also use it to run batches related to applications. Automating these processes reduces the RTO and RPO, which helps in the case of failures. It also helps us to identify bottlenecks and take corrective measures."
"We used Control-M's Python Client and cloud data service integrations with AWS and, as a feature, it was very customizable. It gave us a lot of flexibility for customizing whatever data maneuver we wanted to do within a pipeline."
"The initial setup is largely straightforward."
"The feature or capability to import a job is most valuable. We can import an existing job from different platforms, and all the configurations get migrated as well without modifying the code, job schedule, etc."
"I like how you can add new execution methods on the fly. It isn't overly complex to add Python script support to an execution method in the JAMS system. The scheduling is excellent. You can schedule a maintenance window and take that resource unit out of everything. It halts all of the jobs."
"The scheduling and execution of jobs are the most valuable features. The scheduling is important because if there is a task we want to execute at 4:00 AM, there's no way we will have someone who can manually run the job. In addition, we execute 100 to 200 jobs per day, and manual intervention is not an option."
"We also use the solution’s Interactive Agents. If we need to push something to our dealer portal, we can just drop a file in a folder and it goes. Running interactive tasks helps me users focus on business processes since I don’t have to take care of running the jobs manually."
"It has definitely drastically improved our capabilities to scale our automation. Before JAMS, there were a lot of manual processes. We had a couple of operators who spent all day doing that. A lot of the time with human intervention and human processes, it is as good as the person who may be following a procedure and human error is a big problem."
"The code-driven automation for more complex scheduling requirements frees up time because it's really easy to use... It's almost like a stand-alone software that we can't live without."
"Being able to create a series of chained jobs, which are basically linked jobs is valuable."
"The overall product is fantastic. I love it. It has been a fantastic, solid product. If I have one tiny bit of a problem with it, the support team gets in touch with me right away. I don't know if I've had another service that has been as fantastic as the JAMS support team."
"I would like to see more auditing capabilities. Right now, it has the basics and I've been trying to set those up to work with what our auditors are looking for."
"I talked to Control-M guys back in October or November when they had a gathering here in Atlanta. We talked about not being able to go back in history in Helix Control-M for more than two weeks. We submitted a request for enhancement. They told us that they are working on it, and they are thinking of expanding that to 30 days. We would like to see it expand to 90 days, but they are working on it."
"For installing or upgrading the PeopleSoft and SAP plugins, currently there is no way to do it via Control-M Configuration Manager. So, we are installing or upgrading the plugins, like PeopleSoft and SAP, manually. If BMC could provide an option via Control-M Configuration Manager to upgrade these plugins, it probably would reduce a lot of manual work as well as ease our work. This is one improvement that I personally want to see, because it would help our way of working."
"I am unsure if Control-M is compliant with Microsoft Azure environment integrations. We have some clients in Azure environments. Specifically, in Canada, government agencies and nonprofits mostly use Microsoft Azure."
"The main area that could be improved would be documentation, just like every other software product out there!"
"The infrastructure could be improved."
"Their technicians should be more involved when we're applying new technology to Control-M, such as cloud. We're working with cloud right now, with AWS, and getting the attention of a technician, sometimes, can take some time. It would be nice if they had somebody assigned to it. Dedicated support."
"Right now, Control-M is the leader in EMA analysis, which is similar to Gartner. However, clients want to invest in a strong technology, and therefore this product needs to keep up with the high expectations set for it."
"If there were a softcover book on how to really take advantage of all of JAMS' tools, I would buy it. I do better with training books than online searching, so a book would be helpful."
"The product does not allow the users to cut and paste the job names from the screen."
"The UI could be better. There were some things that were not quite intuitive, such as the search tool. When we tried to search for jobs, we had to clear the entire search and then go in and enter the new search query. That's something that wasn't intuitive for a new user."
"I'm not sure if they have fixed it in a newer version, but there is no global search in the version I have. If I have multiple sub-folders that are named for business units, like HR or IT, and I have to search for a job, I cannot search from the top. I have to go to the HR folder to search for a particular job, or to the IT folder."
"The biggest area with room for improvement is the area that my organization benefits the most from using JAMS, and that is in custom execution methods. I happen to have a very good C# developer. Ever since we got JAMS, he has spent a lot of time talking to JAMS developers, researching the JAMS libraries, and creating custom execution methods. He's gotten very good at it. He is now able to create them and maintain them very easily, but that knowledge was hard-won knowledge. It was difficult to come by, and if I should ever lose this developer, then I would be hard-pressed to find anyone who could create JAMS custom execution methods quite as well as he can since there really isn't all that much help, such as documentation or information, available on how to create custom execution methods."
"We have had a lot of people working from home who can't always connect to the JAMS server. We use VPN, as most companies do, and we have it set up so that everybody can access the JAMS server. But many times, our people cannot access it... JAMS could do a better job of telling you what the problem is when you try to log in to the server."
"The tabs in the JAMS file transfer could be clearer. It would help us demonstrate to our client that JAMS not only automates jobs but also does fast transfers, and it's an alternative that supports and filters different kinds of platforms. Filtering file transfers will be highly beneficial to them."
"As an admin, I would like to have a web-based GUI instead of a client application that we have to install on our PCs."
Control-M is ranked 1st in Workload Automation with 110 reviews while Fortra's JAMS is ranked 5th in Workload Automation with 27 reviews. Control-M is rated 8.8, while Fortra's JAMS is rated 9.0. The top reviewer of Control-M writes "We have seen quicker file transfers with more visibility and stability". On the other hand, the top reviewer of Fortra's JAMS writes "We can scale up our organization's scheduling and automation without having to add staff to the department". Control-M is most compared with AutoSys Workload Automation, IBM Workload Automation, Rocket Zena, ESP Workload Automation Intelligence and Automic Workload Automation, whereas Fortra's JAMS is most compared with AutoSys Workload Automation, Tidal by Redwood, Redwood RunMyJobs and VisualCron. See our Control-M vs. Fortra's JAMS report.
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