We performed a comparison between Control-M and OpCon based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Control-M offers a range of valuable features such as Managed File Transfer, credentials vault, integration capabilities, Role-Based Administration, file transfer integration, collaboration dashboard, scheduling, configuration ease, reporting, workload archiving, and forecasting. OpCon shines in its flexibility, integration capabilities, self-service, automation of manual tasks, GUI, database functionality, deployment concept, testing environment, self-service solution manager, on-demand access, file watcher, MAS feature, reliability, process linking, and automation capabilities.
Control-M can be improved by enhancing its microservices and API integration, addressing bugs in the web interface, developing a lighter web version, improving reporting capabilities, streamlining the upgrade process, and integrating with third-party tools. OpCon needs improvement in the functionality of its web-based interface, upgrading process, documentation, and accessibility through a mobile app.
Service and Support: Control-M's customer service has a range of opinions, with some customers appreciating the quick and knowledgeable support team, while others feel that the support could be more proactive and faster. OpCon's customer service and support have been consistently praised, with customers commending the technical support team for their timely responses and effective solutions.
Ease of Deployment: The setup process for Control-M is typically considered simple and user-friendly, aided by informative guides and videos. Nevertheless, a few users noted that manually converting jobs and scripts introduced complications and delays. OpCon's initial setup may be intricate, but with the support of SMA consultants, the procedure becomes more seamless.
Pricing: Control-M is seen as costly, particularly for smaller businesses, whereas OpCon is acknowledged as a pricier but high-quality option. Control-M's pricing is dependent on the number of jobs or endpoints, while OpCon offers tiered pricing based on usage.
ROI: Control-M is a valuable solution that enhances efficiency, minimizes maintenance windows, and offers cost-efficiencies. OpCon saves time, decreases errors, improves productivity, and provides cost benefits.
Comparison Results: Control-M is the preferred choice when comparing it to OpCon. Users find the initial setup of Control-M to be straightforward and easy, with a clear understanding of the architecture and installation process. Control-M's Managed File Transfer feature is highly praised, as it eliminates the need for manual file transfers and offers a unified view for monitoring and orchestrating workflows and data pipelines.
"Maintaining and monitoring of workloads have been and continue to be the most valuable feature in our environment."
"It provides a unified view where you can orchestrate and monitor all your application workloads and data pipelines. That's very important because with cloud, software as a service, edge computing, traditional data center, and legacy apps, there are all these environments. If you don't have that single pane of glass or that one place to look at, you're going to invest a lot of time and resources into tracking things down when they go wrong."
"If they have ad hoc requirements, then they can theoretically schedule their own file transfers with the Self Service. We are trying to push as much work back to the customers or developers that have that requirement, because they prefer to help themselves, if possible. We try empowering them and enabling them through Control-M, especially for file transfers, because it is a much broader base of the business then just with batch scheduling. Typically, with SAP batch scheduling, it would work with dedicated teams. With file transfers, the entire business is involved. There are business users, end users, etc. It definitely needs to be as simple as possible and as managed as well as possible. They need to manage it themselves, if possible, because our team is not growing but the number of customers, applications, and jobs are growing. We need to hand back some of the responsibility to the customer for them to resolve and action it."
"We can tie together all the workloads across the estate and make the whole process reactive to events."
"The Automation API has opened up a world of possibilities for us, including the ability to create workflows on-demand using traditional DevOps tools."
"In Helix Control-M, we have the automation API that allows us to customize and do integrations easily in any script, such as Java or Python. It is all integrated within the integration API."
"I find Control-M for SAP and Control-M for Informatica good. You can connect to the Linux or Windows servers, and you can run multiple jobs."
"The solution has the power to reduce resources, which is good for business. It is constantly updated to remain compatible with new technologies such as Amazon, Azure, and Google Cloud. It's very easy to take advantage of the compatibilities."
"Among the numerous valuable features, one standout capability is the implementation of self-service buttons."
"Having the jobs laid out while attaching dependencies is a nice addition to the program."
"It makes everything simpler. Once OpCon is in, it just repeats itself day after day. We don't have to worry about whether a process will be missed. It will run every single time. We are not dropping jobs or missing stuff. When you have multiple institutions, it's very easy to miss jobs. You get on a roll, start doing things, and then forget somebody. With OpCon, everything is done."
"Last year, we added a second environment and the OpCon Deploy product. This has allowed us to build a testing environment. This has been a great addition for us as we can work through our workflows without disrupting our production environment."
"The most valuable feature is the self-service because it has made it possible to provide simple and quick solutions in the handling of certain tasks."
"We recently did a branch acquisition of another bank, though not a full bank. With that, we had to convert all of their ACH transactions. It was a very complicated product that we received from our core provider, Fiserv, for some translation programs. It was very cumbersome to run through the process, convert it out, get output files, etc. Without anyone touching it, I was able to automate the full process from pulling in the files from this other bank, converting everything needed, and posting it to our customer's account 24-hours throughout the day."
"One of the advantages of OpCon is the ability to use the API and web services. We couldn't do that with our previous solution. We have been able to change our procedure for ticketing. When a job is down, we can immediately create a ticket from OpCon in our ticketing solution, which is ServiceNow, using the web services."
"For us, the most valuable feature of the solution is the file transfer piece and being able to automate the moving of files around between our various vendors. It reduces the time involved versus somebody having to individually move the files around."
"A smartphone interface would be welcome."
"Its architecture is old. AutoSys gives more flexibility."
"The response time could be faster when you need a person to answer your questions. There are situations where availability becomes crucial."
"The biggest improvement they could have is better QA testing before releases come out the door."
"I would like to see more auditing capabilities. Right now, it has the basics and I've been trying to set those up to work with what our auditors are looking for."
"The stability of Control-M has Not been great. A big thing we've been trying to work on with BMC is observability. Modern applications should be observable and resilient, but we're finding that sometimes Control-M is not very resilient and many times Control-M is not very observable."
"The infrastructure updates could use improvement. Some of the previous updates that we have run to get to version nineteen were troublesome. So, a more seamless upgrade path for the infrastructure components would be useful. I don't know if they have replaced that in version 20 or if version 20 has an easier path, but I would like to see the upgrade from one version to the next version be a little smoother."
"I would like to see them adopt more cloud. Most companies don't have a single cloud, meaning we have data sources that come from different cloud providers. That may have been solved already, but supporting Azure would be an improvement because companies tend not to have only AWS and GCP."
"I think that they're working on this, but I wish that there was a more centralized area to be able to see what other people are doing... They have a community platform for OpCon users, but I want to see more of where somebody is doing this process in that way. They have a great community platform right now, but I feel that it could be developed."
"The SQL database connections are the only time that we've had issues with reliability and stability of the software."
"We sometimes have a large number of jobs on the SQL Server and we can experience a very light lag in job starts. The lag can be a few seconds. It's never more than one minute, but sometimes we can experience some lags."
"Stability is an area for improvement. There are FTP agents that run on the MCP and they are there so that we can transfer a file from the MCP to the Windows environment or vice versa. Sometimes, and nobody has been able to figure out why, it just goes down, and all of my jobs that need it are hanging or failing... It would be very helpful if they could figure out what in the world is happening with that FTP client that's on the MCP."
"Upgrading to newer versions remains complex."
"It's not something you can just quickly grab, try, run, and play with. You have to get the knowledge and train yourself. It was easy for me, but I also took the time to throw myself into it. There is a learning curve to a certain extent. You have to learn the rules."
"I would like more web-based training from SMA. That would be nice. Our primary OpCon representative is phenomenal, but we would like some training opportunities for learning on our own. When I started utilizing OpCon, the sheer breadth of it made for a very daunting task. I was almost fearful to start, not to mention fearful to go change things and possibly hinder a job."
"The initial setup is very complex, but that's not necessarily something that needs to be improved. I'm told that in the next version they're improving the upgrade process. So that's in the works already."
Control-M is ranked 1st in Workload Automation with 110 reviews while OpCon is ranked 9th in Workload Automation with 56 reviews. Control-M is rated 8.8, while OpCon is rated 9.2. The top reviewer of Control-M writes "We have seen quicker file transfers with more visibility and stability". On the other hand, the top reviewer of OpCon writes "Gives us the ability to schedule dependent jobs across different mainframes". Control-M is most compared with AutoSys Workload Automation, IBM Workload Automation, Rocket Zena, ESP Workload Automation Intelligence and CA 7 Workload Automation Intelligence, whereas OpCon is most compared with AutoSys Workload Automation, IBM Workload Automation, Automic Workload Automation, UiPath and Tidal by Redwood. See our Control-M vs. OpCon report.
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