We performed a comparison between CrowdStrike Falcon Complete and Field Effect MDR based on real PeerSpot user reviews.
Find out in this report how the two Managed Detection and Response (MDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor."
"The biggest aspect for us is that they are able to conform to our environment and utilize our tools. That way, we still maintain ownership of all the data and access to the applications, and we never lose control of the ability to run the solution ourselves if we need to."
"Binary Defense's most valuable feature is the 24/7 monitoring and threat hunting. Their team checks the latest breaches and how they're done."
"The best part about Binary Defense MDR is that it runs on everything, and they keep an eye on things 24/7."
"The most valuable feature is reviewing tickets and the notes added by technicians."
"With Binary Defense, we don't just get an alert, but also a detailed rundown of why they're alerting us on it. They tell us what was executed, or the username, script, or IP. That way, we're not wasting time investigating."
"The customization has been the most valuable aspect and was really the reason we ended up selecting Binary Defense. They worked with us to provide exactly the level of support, features, response, and collaboration we needed."
"The case interface is Binary Defense MDR's most valuable feature."
"The solution is user-friendly."
"The most valuable feature is the Managed Detection and Response."
"The most valuable feature of this solution is the real-time visibility into what is happening in your endpoint."
"EDR and Next-Generation Antivirus (NGAV) are good features. The Spotlight feature is also good, and it also can detect patching-related vulnerabilities."
"It has good visibility, works well, and it is fast."
"The main valuable features are feasibility, ease of deployment, and that it's all based in the cloud. I like that it is gradually updated and that the detection rate is higher than that of other endpoint solutions. There are fewer loopholes."
"If there is something wrong or not normal in the endpoint CrowdStrike Falcon Complete is very responsive."
"Crowdstrike has better support than Carbon Black."
"It's running in the background and does a packet-level analysis of everything that comes in. It also has an auto-response feature, so if something gets through and is clicked on, or somehow gets through the network, it gets isolated and quarantined, and we get notified."
"The standout feature is its continuous 24/7 monitoring of all network traffic, providing unparalleled vigilance."
"We now have a single cybersecurity product that protects all of our threat services, and all the endpoints."
"The most valuable aspects of Covalence for me are the exceptional customer service and the support from the dedicated team."
"The ARO alerts are helpful to use almost daily to get a sense of what actions we need to take to expedite security measures."
"Unlike previous solutions, where we were solely informed of security incidents, Covalence's MDR allows for real-time incident prevention."
"The most valuable features are Action Recommendations of Observations, which keep us informed about existing vulnerabilities so we can proactively update our endpoints and those of our customers against potential threats."
"Hackers are trying to breach a business when they least expect it - that's often at night, weekends, and holidays. Covalence never sleeps or misses a second of monitoring."
"I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine."
"If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today."
"It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test."
"It's hard to think of anything that they need to improve on, but just to point out something, I would like to see them provide advanced XDR."
"The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements."
"The current reporting system could benefit from improvement."
"Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine."
"We found a couple of bugs in the user interface."
"The only aspect where we've offered feedback for potential enhancement is essentially the user experience."
"An MDM, Mobile Device Manager, should be added in the next release."
"CrowdStrike Falcon Complete does not include patch management functionality."
"The support from CrowdStrike Falcon Complete is very fast. The support could improve if it was in the French language."
"Like any other solution, a lower price would make CrowdStrike Falcon Complete more appealing."
"I want better integration with other security solutions; integrating with third-party apps wasn't as seamless as I expected."
"I would love for the threat intelligence part to be more globalized to provide a tailored response to types of malware and ransomware that are trending in other regions. For example, they can add a feature to tell us that there are separate attacks in South Asia or East Asia occurring at these times, so we can supply those things to our environment and protect ourselves."
"CrowdStrike Falcon Complete could improve the threat visibility and have remediated vulnerabilities that they find."
"In the "Arrows" tab, if we encounter multiple duplicate recommendations, it would be helpful to be able to select and resolve or dismiss them all at once."
"I would like Covalence to include patching."
"While the reporting is good, I would like more of a white-label option with my company's name at the top and a clean look for the report."
"I'd like improved visibility into the backend data where logs are stored, along with integrations with a wider range of products."
"I have had a couple of challenges around updates to the agents where it seems it doesn't automatically replace older versions."
"Covalence should provide a live view of the endpoint because the endpoint view in the portal is 5 to 15 minutes behind the actual status of the endpoint and its vulnerabilities. When it doesn't update with the actual status, it makes managing those things harder because sometimes something gets updated, and one of those vulnerabilities has gone away, but that doesn't appear in the ARO."
"The cost of the solution has room for improvement."
"Field Effect Covalence could benefit from enhancing its packing slip process."
CrowdStrike Falcon Complete is ranked 1st in Managed Detection and Response (MDR) with 75 reviews while Field Effect MDR is ranked 6th in Managed Detection and Response (MDR) with 22 reviews. CrowdStrike Falcon Complete is rated 8.6, while Field Effect MDR is rated 9.2. The top reviewer of CrowdStrike Falcon Complete writes "Great next-generation antivirus with breach warranty and good intrusion protection". On the other hand, the top reviewer of Field Effect MDR writes "Helps to manage cybersecurity vulnerabilities, and improve our security team's efficiency and security posture ". CrowdStrike Falcon Complete is most compared with Arctic Wolf Managed Detection and Response, Blackpoint Cyber MDR, Secureworks Taegis ManagedXDR, Sophos MDR and Rapid7 MDR, whereas Field Effect MDR is most compared with SentinelOne Vigilance, Huntress, Arctic Wolf Managed Detection and Response, Microsoft Defender Experts for Hunting and Bitdefender MDR. See our CrowdStrike Falcon Complete vs. Field Effect MDR report.
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