We performed a comparison between CyberArk Privileged Access Manager and Digital Guardian based on real PeerSpot user reviews.
Find out in this report how the two Privileged Access Management (PAM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."You can write different types of policies for custom business needs or any developer needs. If they need certain functions allocated, they can be customized easily."
"It has helped us with our adoption with other teams, and it has also helped us to integrate it at the ground level."
"The solution is scalable."
"Because we now have the ability to grant access to management utilities like DNS Manager, Sequel Studio, and MMC, in a secure fashion, without system admins being required to continually reenter various passwords that are stored who knows where, it has really made the system admin's job much easier. It has made the PSM's job much easier. It has made the auditor's job and the security team's job and the access manager's job significantly easier, because we're able to move much more quickly toward a role-based access management system, and that is really streamlining the whole onboarding/offboarding management process."
"CyberArk has the ability to change the credentials on every platform."
"It is a single tool that isolates possible kinds of malware. You get lateral movement blocking and auditing information, e.g., you know who is doing what. You are getting protections from the service as well as a useful environment. All your admins can easily go in and out of your company while accessing your servers in a secure way, even if they are working abroad."
"It provides an accountability to the individuals who are using it, knowing that it is audited and tracked."
"We utilize PTA, and we are now integrating that into our risk management program so we can identify the uses of the vault which are outside of the norm, e.g., people accessing after hours. It has reduced the amount of time that we are looking through logs and audit logs."
"The most valuable feature of Digital Guardian is its reputation. They have scored high on the Gartner Magic Quadrant."
"There is a built-in endpoint detection response that helps save money."
"It has the added advantage of offering forensic analysis."
"The technical support is really terrific."
"It can scale from 100 to 10,000. There's no problem with the scalability."
"Some of the features that are highly appreciated are its robust data loss prevention capabilities, flexible deployment options, and the ability to monitor data transfer across multiple vectors."
"The feature we call desktop recording is the most valuable aspect of the solution. Not only can we collect data from the user's usage, but we also capture his screenshots when he is trying to steal the data."
"I like the solution's adaptive inspection and container inspection."
"CyberArk PAM is a very broad product as everyone's requirements for implementation are different. In our particular case, the initial implementation was planned and developed by people who didn't know our specific network requirements, so the initial implementation needed to be tweaked over time. While this is normal, at the time all these "major" changes required CyberArk professional services to come in-plant and "assist" with the changes."
"This is probably a common thing, but they do ask for a lot of log files, a lot of information. They ask you to provide a lot of information to them before they're willing to give you anything at all upfront. It would be better if they were a little more give-and-take upfront: "Why don't you try these couple of things while we take your log files and stuff and go research them?" A little bit of that might be more helpful."
"The solution should be able to mitigate internal threats"
"It is easily customized, and that customization makes it very easy to start trying to shoehorn the solution into roles it was never intended to fill."
"Initially, there was a lot of hiccups, because there were a lot of transitions due to manual installations."
"Overall what I would really love to see is the third-party PAS reporter tool pulled more into the overall solution, ideally as its own deployable component service installation package."
"Performance of PIM could be better and intended for usability as well as security."
"The continuous scanning of the assets is limited to Windows and Unix. We like to have the solution scan any databases, network devices, and security devices for privileged accounts. That would be very helpful."
"Some features on Mac and Linux are not complete currently. For example, some device control features haven't been transferred over to the other systems. If they could have their Windows features also available on Mac and Linux, that would be perfect. Some of our customers have a Mac environment for their RD environment. Having the solution fully capable of handling everything in a Mac environment is crucial."
"The solution has complexities around policy creation and deployment."
"Digital Guardian is an excellent solution but our experience with the partner has been the most horrible experience we have ever had with any partner."
"Technical support could be better."
"If the client uses Windows 10 or 11 and Microsoft updates the operating system's version, Digital Guardian must update their product to match compatibility."
"I would like to see the workflow, to get all the rules and policies set up, be less complicated."
"The initial setup is a bit more complex than other solutions."
"The room for improvement with Digital Guardian is that it will be better with the Linux agent because it is the only DLP solution for Linux workstations. It still needs to upgrade the agents to the latest version for the Linux kernel."
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CyberArk Privileged Access Manager is ranked 1st in Privileged Access Management (PAM) with 144 reviews while Digital Guardian is ranked 10th in Data Loss Prevention (DLP) with 11 reviews. CyberArk Privileged Access Manager is rated 8.8, while Digital Guardian is rated 7.4. The top reviewer of CyberArk Privileged Access Manager writes "Lets you ensure relevant, compliant access in good time and with an audit trail, yet lacks clarity on MITRE ATT&CK". On the other hand, the top reviewer of Digital Guardian writes "Great data classification and data discover with built-in endpoint detection and response". CyberArk Privileged Access Manager is most compared with Cisco ISE (Identity Services Engine), Microsoft Entra ID, Delinea Secret Server, WALLIX Bastion and One Identity Safeguard, whereas Digital Guardian is most compared with Forcepoint Data Loss Prevention, Symantec Data Loss Prevention, Microsoft Purview Data Loss Prevention, CrowdStrike Falcon and Microsoft Defender for Endpoint. See our CyberArk Privileged Access Manager vs. Digital Guardian report.
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