We performed a comparison between CyberArk Privileged Access Manager and IBM Security Secret Server based on real PeerSpot user reviews.
Find out in this report how the two Privileged Access Management (PAM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It supports lots of requirements in the privileged access management area."
"We have accomplished our security goals. We have two-factor authenticated and vaulted our important accounts, so people can't just steal stuff from us."
"When we started with RPA, there was a requirement that every credential and the bots themselves be protected through the PAM system. From the get-go, we've had CyberArk in the middle... We've got a pretty robust RPA implementation with our PAM platform. Users, bots, the credentials — everything is managed via our PAM solution."
"All of the features of CyberArk Privileged Access Manager are valuable."
"Technical support is very helpful whenever we have any questions."
"The solution helps our developers access internal systems. It also helps us in Privilege Access Management."
"CyberArk has allowed us to get the credentials and passwords out of hard-coded property files."
"The credentials management capability is key to ensuring that the credentials are kept secure and that access to them is done on a temporary and event-driven basis."
"What I like best about IBM Security Secret Server is its single-access console. It's also easy to manage and fulfills the requirements with the least resistance."
"The live recording is a very useful feature."
"As a PAM solution, Secret Server performs all the use cases in our environment."
"One of the most valuable features is scalability, and how it allows you to scale it without affecting the underlying core components."
"Stability-wise, I think it is a very good solution."
"More additional features as far as the REST is concerned, because we have something which was the predecessor to REST. A lot of the features which were in the predecessor have not necessarily been ported over to REST yet."
"Over the past seven years, I have seen a lot of ups and downs with the product."
"There is room for improvement in the pricing model."
"They can do a better job in the PSM space."
"I think having a distributed architecture would certainly help this solution."
"We had an issue with the Copy feature... Apparently, in version 10, that Copy feature does not work. You actually have to click Show and then copy the password from within Show and then paste it. We've had a million tickets and we had to figure out a workaround to it."
"Some aspects of the administration need improvement, though they have recently made improvements to the API. However, the management with the interface and configuration are not so user-friendly. It has not changed much during all the years that CyberArk has been on the market. The management part, like platform management as well as PSM connectors definition and management, could be improved, even if it has already been done with the API."
"Initially, there was a lot of hiccups, because there were a lot of transitions due to manual installations."
"The nonclustered index is working in an area with a problem that needs improvement."
"Secret Server should have the ability to discover privileged accounts in the servers, like the administrator or users, from SQL and Oracle without having to import a script."
"The newer interface is more difficult to use than the previous one, and consequently, new users might need more training."
"What needs improvement in IBM Security Secret Server is support. The local partner provides good support, but IBM itself doesn't. Most of the time, the IBM support team does not aggressively resolve issues reported through chat or the IBM website."
"It would be preferable if the full proxy was included in the IBM Security Secret Server."
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CyberArk Privileged Access Manager is ranked 1st in Privileged Access Management (PAM) with 144 reviews while IBM Security Secret Server is ranked 13th in Privileged Access Management (PAM) with 7 reviews. CyberArk Privileged Access Manager is rated 8.8, while IBM Security Secret Server is rated 8.2. The top reviewer of CyberArk Privileged Access Manager writes "Lets you ensure relevant, compliant access in good time and with an audit trail, yet lacks clarity on MITRE ATT&CK". On the other hand, the top reviewer of IBM Security Secret Server writes "User-friendly, granular features, and is simple to implement, but the technical support could be improved". CyberArk Privileged Access Manager is most compared with Cisco ISE (Identity Services Engine), Microsoft Entra ID, Delinea Secret Server, WALLIX Bastion and One Identity Safeguard, whereas IBM Security Secret Server is most compared with Delinea Secret Server and Delinea Privileged Access Service. See our CyberArk Privileged Access Manager vs. IBM Security Secret Server report.
See our list of best Privileged Access Management (PAM) vendors.
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