CyberArk Privileged Access Manager vs IBM Security Secret Server comparison

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Executive Summary

We performed a comparison between CyberArk Privileged Access Manager and IBM Security Secret Server based on real PeerSpot user reviews.

Find out in this report how the two Privileged Access Management (PAM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed CyberArk Privileged Access Manager vs. IBM Security Secret Server Report (Updated: May 2024).
772,649 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It supports lots of requirements in the privileged access management area.""We have accomplished our security goals. We have two-factor authenticated and vaulted our important accounts, so people can't just steal stuff from us.""When we started with RPA, there was a requirement that every credential and the bots themselves be protected through the PAM system. From the get-go, we've had CyberArk in the middle... We've got a pretty robust RPA implementation with our PAM platform. Users, bots, the credentials — everything is managed via our PAM solution.""All of the features of CyberArk Privileged Access Manager are valuable.""Technical support is very helpful whenever we have any questions.""The solution helps our developers access internal systems. It also helps us in Privilege Access Management.""CyberArk has allowed us to get the credentials and passwords out of hard-coded property files.""The credentials management capability is key to ensuring that the credentials are kept secure and that access to them is done on a temporary and event-driven basis."

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"What I like best about IBM Security Secret Server is its single-access console. It's also easy to manage and fulfills the requirements with the least resistance.""The live recording is a very useful feature.""As a PAM solution, Secret Server performs all the use cases in our environment.""One of the most valuable features is scalability, and how it allows you to scale it without affecting the underlying core components.""Stability-wise, I think it is a very good solution."

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Cons
"More additional features as far as the REST is concerned, because we have something which was the predecessor to REST. A lot of the features which were in the predecessor have not necessarily been ported over to REST yet.""Over the past seven years, I have seen a lot of ups and downs with the product.""There is room for improvement in the pricing model.""They can do a better job in the PSM space.""I think having a distributed architecture would certainly help this solution.""We had an issue with the Copy feature... Apparently, in version 10, that Copy feature does not work. You actually have to click Show and then copy the password from within Show and then paste it. We've had a million tickets and we had to figure out a workaround to it.""Some aspects of the administration need improvement, though they have recently made improvements to the API. However, the management with the interface and configuration are not so user-friendly. It has not changed much during all the years that CyberArk has been on the market. The management part, like platform management as well as PSM connectors definition and management, could be improved, even if it has already been done with the API.""Initially, there was a lot of hiccups, because there were a lot of transitions due to manual installations."

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"The nonclustered index is working in an area with a problem that needs improvement.""Secret Server should have the ability to discover privileged accounts in the servers, like the administrator or users, from SQL and Oracle without having to import a script.""The newer interface is more difficult to use than the previous one, and consequently, new users might need more training.""What needs improvement in IBM Security Secret Server is support. The local partner provides good support, but IBM itself doesn't. Most of the time, the IBM support team does not aggressively resolve issues reported through chat or the IBM website.""It would be preferable if the full proxy was included in the IBM Security Secret Server."

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Pricing and Cost Advice
  • "Pricing and licensing depend on the environment."
  • "It is not a cheap solution. It is expensive as compared with other solutions. However, it is one of the best solutions in their domain."
  • "It can be an expensive product."
  • "Cost efficiency is the number one thing that can be improved in my mind. This would change lots of companies minds on purchasing the product."
  • "The cost is high compared to other products."
  • "CyberArk provides all the features bundled. This is compared to other vendors who provide them as a different license for each functionality."
  • "Our risk is definitely significantly lower. Also, our resources are low."
  • "If you are looking at implementing this solution, buy the training and go to it."
  • More CyberArk Privileged Access Manager Pricing and Cost Advice →

  • "I believe that we paid 35,000 or 40,000 US dollars for it."
  • "My rating for the IBM Security Secret Server pricing is seven out of ten. It could be cheaper."
  • "The price could be better. I think it's a good price for the on-premises environment and the high availability for enterprises the solution provides."
  • More IBM Security Secret Server Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the… more »
    Top Answer:The most valuable features of the solution are control and analytics.
    Top Answer:The product is expensive. I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.
    Top Answer:Stability-wise, I think it is a very good solution.
    Top Answer:The nonclustered index is working in an area with a problem that needs improvement. In some cases, when they create some index in the tool, you may face some problems with the parallelism and some… more »
    Top Answer:I use the tool for dynamic services, integration services, and reporting services. I have years of working experience with the tool. I am a DBA and a support administrator for SQL Server, and also all… more »
    Ranking
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    Average Words per Review
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    Rating
    8.9
    Views
    785
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    4
    Average Words per Review
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    Rating
    8.0
    Comparisons
    Also Known As
    CyberArk Privileged Access Security
    IBM Secret Server, Secret Server, IBM Security Privileged Identity Manager
    Learn More
    Overview

    CyberArk Privileged Access Manager is a next-generation solution that allows users to secure both their applications and their confidential corporate information. It is extremely flexible and can be implemented across a variety of environments. This program runs with equal efficiency in a fully cloud-based, hybrid, or on-premises environment. Users can now protect their critical infrastructure and access it in any way that best meets their needs.

    CyberArk Privileged Access Manager possesses a simplified and unified user interface. Users are able to manage the solution from one place. The UI allows users to view and manage all of the information and controls that administrators need to be able to easily access. Very often, management UIs do not have all of the controls and information streamlined in a single location. This platform provides a level of visibility that ensures users will be able to view all of their system’s most critical information at any time that they wish.

    Benefits of CyberArk Privileged Access Manager

    Some of CyberArk Privileged Access Manager’s benefits include:

    • The ability to manage IDs and permissions across a cloud environment. In a world where being able to work remotely is becoming increasingly important, CyberArk Privileged Access Manager is a very valuable tool. Administrators do not need to worry about infrastructure security when they are away from the office. They can assign and manage security credentials from anywhere in the world.
    • The ability to manage the program from a single centralized UI. CyberArk Privileged Access Manager’s UI contains all of the system controls and information. Users now have the ability to view and use all of their system’s most critical information and controls from one place.
    • The ability to automate user management tasks. Administrators can save valuable time by assigning certain management tasks to be fulfilled by the system itself. Users can now reserve their time for tasks that are most pressing. It can also allow for the system to simplify the management process by having the platform perform the most complex functions.

    Reviews from Real Users

    CyberArk Privileged Access Manager’s software stands out among its competitors for one very fundamental reason. CyberArk Privileged Access Manager is an all-in-one solution. Users are given the ability to accomplish with a single platform what might usually only be accomplished with multiple solutions.

    PeerSpot users note the truly all-in-one nature of this solution. Mateusz K., IT Manager at a financial services firm, wrote, "It improves security in our company. We have more than 10,000 accounts that we manage in CyberArk. We use these accounts for SQLs, Windows Server, and Unix. Therefore, keeping these passwords up-to-date in another solution or software would be impossible. Now, we have some sort of a platform to manage passwords, distribute the inflow, and manage IT teams as well as making regular changes to it according to the internal security policies in our bank."

    Hichem T.-B., CDO & Co-Founder at ELYTIK, noted that “This is a complete solution that can detect cyber attacks well. I have found the proxy features most valuable for fast password web access.”

    IBM Security Secret Server protects privileged accounts from hackers and insider threats, helps ensure compliance with evolving regulations, and allows authorized employees to seamlessly gain access to the tools and information they need to drive productivity. Easily detect, manage and audit privileged accounts, and control which applications are permitted to run on endpoints and servers to prevent malicious applications from penetrating the environment. IBM Security Secret Server is fast to deploy, easy to use and scalable for the enterprise.

    Sample Customers
    Rockwell Automation
    Information Not Available
    Top Industries
    REVIEWERS
    Financial Services Firm23%
    Insurance Company13%
    Computer Software Company13%
    Healthcare Company9%
    VISITORS READING REVIEWS
    Educational Organization30%
    Computer Software Company12%
    Financial Services Firm10%
    Manufacturing Company5%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm10%
    Healthcare Company7%
    Insurance Company7%
    Company Size
    REVIEWERS
    Small Business21%
    Midsize Enterprise13%
    Large Enterprise66%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise38%
    Large Enterprise47%
    REVIEWERS
    Small Business57%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise12%
    Large Enterprise64%
    Buyer's Guide
    CyberArk Privileged Access Manager vs. IBM Security Secret Server
    May 2024
    Find out what your peers are saying about CyberArk Privileged Access Manager vs. IBM Security Secret Server and other solutions. Updated: May 2024.
    772,649 professionals have used our research since 2012.

    CyberArk Privileged Access Manager is ranked 1st in Privileged Access Management (PAM) with 144 reviews while IBM Security Secret Server is ranked 13th in Privileged Access Management (PAM) with 7 reviews. CyberArk Privileged Access Manager is rated 8.8, while IBM Security Secret Server is rated 8.2. The top reviewer of CyberArk Privileged Access Manager writes "Lets you ensure relevant, compliant access in good time and with an audit trail, yet lacks clarity on MITRE ATT&CK". On the other hand, the top reviewer of IBM Security Secret Server writes "User-friendly, granular features, and is simple to implement, but the technical support could be improved". CyberArk Privileged Access Manager is most compared with Cisco ISE (Identity Services Engine), Microsoft Entra ID, Delinea Secret Server, WALLIX Bastion and One Identity Safeguard, whereas IBM Security Secret Server is most compared with Delinea Secret Server and Delinea Privileged Access Service. See our CyberArk Privileged Access Manager vs. IBM Security Secret Server report.

    See our list of best Privileged Access Management (PAM) vendors.

    We monitor all Privileged Access Management (PAM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.