We performed a comparison between SentinelOne Singularity Complete and Cynet based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: SentinelOne Singularity Complete is praised for its dependable threat prevention and ability to reverse ransomware file encryption. Cynet offers strong ransomware protection and an intuitive interface. SentinelOne could improve its automation, machine learning, and AI capabilities while improving reporting and integration. Users suggest improving network monitoring and strengthening integration with other tools. Cynet needs to expand device support and add customization options.
Service and Support: Customers have been pleased with SentinelOne’s customer service. Reviews highlighted the support team’s responsiveness and efficiency. Cynet's customer service is consistently lauded for its excellence. They have a dedicated support team that is available round the clock, and they also have a contingency plan for urgent incidents.
Ease of Deployment: Users find the initial setup for SentinelOne Singularity Complete to be quick and painless, with helpful support from the vendor team. Cynet’s setup is highly efficient, with the ability to configure thousands of devices quickly.
Pricing: Some reviewers thought SentinelOne Singularity Complete is reasonably priced and competitive, while others say it’s costlier than many alternatives. Customers generally view Cynet's pricing and licensing experience as affordable and a good value for its features.
ROI: SentinelOne Singularity Complete yields an ROI by saving money and protecting against ransom attacks. Other users noted its valuable dashboard data and low CapEx requirements. Cynet yields an excellent ROI by preventing cyberattacks and safeguarding sensitive data.
Comparison Results: Our users prefer SentinelOne Singularity Complete over Cynet. They highlight the solution's effectiveness in mitigating threats and protecting against ransomware. Users also appreciate its comprehensive protection, user-friendly interface, and valuable features like Ranger functionality. Cynet users suggest improvements in device support, customization options, and network monitoring.
"The ability to integrate and observe a more cohesive narrative across the products is crucial."
"The product is very easy to use."
"The unified view of the threat landscape on a central dashboard is the most valuable feature."
"The most valuable feature of all is the full integration with the rest of the software in the operating system and Office 365, as well as Microsoft SCCM. It is quite easy for us to work with the whole instance of Microsoft products. This integration improves the benefits of the whole suite of products."
"We can use Defender to block and monitor for security purposes without needing multiple other products to do different tasks."
"The summarization of emails is a valuable feature."
"Defender XDR has a feature called the timeline that lets you track all activities. It helps a lot with investigations."
"The timeline feature is excellent. I also like the phishing simulation. We have phishing campaigns to educate employees and warn them about these threats."
"Cynet's most valuable features are laptop and server performance, internal network monitoring, and external firewall lock management."
"The dashboard is beautiful, overall easy of use, and the UBA and NBA features are valued."
"We are protecting all our workstations."
"The product has valuable front-end features."
"It is a very stable solution...It is a very scalable solution...The initial setup of Cynet was easy."
"This solution requires less management and is very easy to use."
"It's transparent, so it's not something where every user has to press a button to download or do the thing. It is centralized, in fact. Personally, I use Malwarebytes and other tools, which are fine for home use. Cynet is also relatively silent in terms of operation, except when it's required to act."
"I like that it is possible to use the solution to check more information about the users' devices."
"The visibility and, obviously, the protection aspects are second to none when it comes to speed. Another thing we fall back on is the option to roll back an endpoint if it is infected. There is a shadow copy so that if a PC downloads malicious content, we can roll it back to the state it was in before that package was imported."
"The portal is the most valuable feature because it provides us with a single pane of glass view and is highly intuitive."
"The most valuable feature is the rollback functionality, which is highly impactful. We can roll back deleted or compromised files. The Ranger feature is also interesting. It enables the solution to visualize the logs and assets that are not yet covered by the platform. Ranger also enables deployments and revisions. It doesn't always work, but it's effective 90 percent of the time."
"Sentinel One has improved our organization by protecting the environment we are working in."
"The most valuable features include the agent installation and update processes."
"Previously, we had some processes related to incident response which required more steps. We needed to upload to VirusTotal, Sandbox, et cetera. Now, this process is shortened because all of the information we need is already in SentinelOne. We can briefly analyze and even respond from one management console. If someone has SOC, using the API, they can control everything. It's very cool. I think this is the future."
"The most valuable feature is the machine learning capability, as opposed to the traditional rule-based antivirus."
"Its capacity to prevent new threats."
"Support is hit or miss. Microsoft wants you to buy premium support contracts. Though they call themselves professional support, it's almost like throwing questions into a black hole. You get an answer, but it's never helpful."
"The dashboard should be easier to use. There is also improvement needed in the reporting when it comes to exporting or scheduling reports."
"The management and automation of the cloud apps have room for improvement."
"Generally, antivirus products provide a central control to manage every device in terms of who is installing it or who is trying to disable it, but Microsoft doesn't have such a control center for the antivirus product it provides."
"Since all of our databases are updated and located in the cloud, I would like additional support for this."
"There are other SIEM solutions that are easier to use, mainly based on the creation of rules, use cases, and groups."
"Correctly updated records are the most significant area for improvement. There have been times when we were notified of a required fix; we would carry out the fix and confirm it but still get the same notification a week later. This seems to be a delay in records being updated and leads to false reporting, which is something that needs to be fixed."
"Intrusion detection and prevention would be great to have with 365 Defender."
"They have some things in the pipeline, we understand, and they're going to be able to support Android and all these other devices soon. The key is the devices - which is an aspect that is lacking right now. Every company has that problem, not just Cynet."
"It is an endpoint agent, but they don't have a probe for checking the network traffic. They could improve from this point of view."
"The reporting functionality in Cynet may not be as comprehensive or flexible as desired."
"The solution just needs to keep maturing and they need to keep up with the threat landscape to ensure they're protecting clients well as time passes."
"In terms of what could be improved, I would say the usability of this product for new threats. Meaning, not everything which is new is properly seen by the product and not all the required actions are taken."
"We'd like something that makes it easier to manage specific points."
"Cynet could improve when a reverse proxy is being used to connect to the servers. There could be an easier configuration because it is not plug-and-play."
"I cannot provide more details about Cynet's automation features. While Cynet claims to be automated, the specifics of this automation are unclear. They claim to have a high capability to detect and block attacks, but I am cautious about companies that claim to solve every problem without limitations. It does help in identifying malware on the network but doesn't specifically identify vulnerabilities."
"I would appreciate it if they would consider providing a comprehensive vulnerability assessment report that goes beyond just application vulnerabilities."
"If there is a vulnerability that we know about, I search for that vulnerability—for example, Adobe. There are different versions of Adobe, but I'm not able to compile them into one report. I have to create separate reports for those versions."
"The UI appears to be flat, and I wish to have the ability to customize it with features and buttons that are tailored to our needs."
"The SentinelOne portal is not user-friendly, which is one of its drawbacks."
"The performance could be better. Singularity lags a bit, and it's a resource-hungry application, so it takes a while to load."
"I really haven't done enough to really see any improvements."
"One of the things they could do is extend the product range to include Android and iPhone so that you could have the app on your phone as well. There is probably something going on there with that, but that's something that they're lacking at the moment. For instance, if I was to have to recommend a client to protect their phone, I'd have to recommend Norton or something else. I don't have an answer within the SentinelOne solution."
"I am not a fan of the UI and feel it has room for improvement."
More SentinelOne Singularity Complete Pricing and Cost Advice →
Cynet is ranked 15th in Endpoint Detection and Response (EDR) with 35 reviews while SentinelOne Singularity Complete is ranked 2nd in Endpoint Detection and Response (EDR) with 177 reviews. Cynet is rated 8.8, while SentinelOne Singularity Complete is rated 8.8. The top reviewer of Cynet writes "Provides memory protection, device control, and vulnerability management". On the other hand, the top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". Cynet is most compared with CrowdStrike Falcon, ESET Endpoint Protection Platform, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks and Stellar Cyber Open XDR, whereas SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, ThreatLocker Protect and Intercept X Endpoint. See our Cynet vs. SentinelOne Singularity Complete report.
See our list of best Endpoint Detection and Response (EDR) vendors, best Endpoint Protection Platform (EPP) vendors, and best Extended Detection and Response (XDR) vendors.
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