Darktrace stands out for its exceptional threat detection and response capabilities, and machine learning. In contrast, Wiz is praised for data security, exposure prevention and actionable insights. However, Darktrace faces criticism for its lack of user-friendly interface and limited integration with other security tools, while Wiz users requested refined reporting, and customizable dashboards. Both products offer fair and competitive pricing and strong customer support.
The summary above is based on 87 interviews we conducted recently with Darktrace and Wiz users. To access the review's full transcripts, download our report.
"I am impressed with the product's ability to give insights into network traffic."
"A simple, powerful AI solution that just does all the work for you when you turn it on."
"We allow customers to access our Wi-Fi as guests, and some of them were going to restricted sites. Darktrace showed us what they were doing so we could block them."
"I like the dashboards, which are cool. They are more user-friendly, in my experience. Its learning capabilities are really good."
"We are able to detect a lot of things, actually, and see what is happening in our network."
"The ability to see what we have not seen before is most valuable. It is very interesting to find out the most vulnerable devices in our network."
"It is very easy to work with Darktrace once you know how it works and the type of permissions that you need to get related to the security over a network. The interface is awesome. I'm sure that you have seen Ironman, and you know Jarvis, the computer of Tony Stark. The interface of Darktrace is very similar, and you can see in 3D, like a hologram, the whole network, traffic, and all the traces inside the network. The interface is awesome, and it provides a lot of information. At least for us, it is very easy to handle this interface, get the reports, and do the interpretation of those reports. Darktrace also provides mobile monitoring. With an app on your mobile phone, you can view the information live, which is very useful for area directors and field engineers. Darktrace can be also correlated with any type of big data solution, such as Splunk."
"Its most valuable feature is its ability to identify malicious connected IPs from outside and the attacks that get through to the inside."
"The vulnerability management modules and the discovery and inventory are the most valuable features. Before using Wiz, it was a very manual process for both. After implementing it, we're able to get all of the analytics into a single platform that gives us visibility across all the systems in our cloud. We're able to correspond and understand what the vulnerability landscape looks like a lot faster."
"The product supports out-of-the-box reporting with context about the asset and allows us to perform complex custom queries on UI."
"The automation roles are essential because we ultimately want to do less work and automate more. The dashboards are easy to read and visually pleasing. You can understand things quickly, which makes it easy for our other teams. The network and infrastructure teams don't know as much about security as we do, so it helps to have a tool that's accessible and nice to look at."
"The solution is very user-friendly."
"Out of all the features, the one item that has been most valuable is the fact that Wiz puts into context all the pieces that create an issue, and applies a particular risk evaluation that helps us prioritize when we need to address a misconfiguration, vulnerability, or any issue that would put our environment into risk."
"The security baseline and vulnerability assessments is the valuable feature."
"The first thing that stood out was the ease of installation and the quick value we got out of the solution."
"With Wiz, we get timely alerts for leaked data or any vulnerabilities already existing in our environment."
"The initial setup is more complex and time-consuming than some solutions."
"The solution would benefit from automation. Currently, you have to know what you are searching for."
"I think there is some MSSP missing."
"Its threat analyzer could be better. It should also have agents. They should improve this product by installing agents for the machine to get more visibility. Currently, they are monitoring only the network. They should also monitor the agents from inside. It should also have a better pricing plan because it is an expensive product."
"Darktrace does not have any capabilities to configure."
"Darkforce could be improved in the range of the interface; how to interact with the actions it's taking or not taking."
"Darktrace is a closed technology, meaning we know very little about how it works, including the architecture, which is significant. As a result, when we implement the system and find we're getting many false positives, we have minimal insight into why it's happening and what we can do to fix it. We don't know how the solution is configured, the criteria for threats to be determined, or the product's inner workings. We understand that they have to ensure privacy and their copyright, but we want to see some documentation or public research into the security Darktrace provides."
"I did not use the AI features because they should make it more user-friendly which would be a benefit. Additionally, the solution could integrate with more SIEM or SOAR tools."
"The only small pain point has been around some of the logging integrations. Some of the complexities of the script integrations aren't supported with some of the more automated infrastructure components. So, it's not as universal. For example, they have great support for cloud formation and other services, but if you're using another type of management utility or governance language for your infrastructure-as-code automation components, it becomes a little bit trickier to navigate that."
"Wiz's reporting capabilities could be refined a bit. They are making headway on that, but more executive-style dashboards would be nice. They just implemented a community aspect where you can share documents and feedback. This was something users had been requesting for a while. They are listening to customer feedback and making changes."
"The reporting isn't that great. They have executive summaries, but it's only a compliance report that maps all current issues to specific controls. Whether you look at one subscription or project, regardless of the size, you will get a multipage report on how the issues in that account map to that control. Our CSO isn't going to read through that. He won't filter that out or show that to his leadership and say, "Here's what we're doing." It isn't a helpful report. They're working on it, but it's a poor executive summary."
"We wish there were a way, beyond providing visibility and automated remediation, to wait on a given remediation, due to a critical aspect, such as the cost associated with a particular upgrade... We would like to see preventive controls that can be applied through Wiz to protect against vulnerabilities that we're not going to be able to remediate immediately."
"We would like to see improvements to executive-level reporting and data reporting in general, which we understand is being rolled out to the platform."
"Given the level of visibility into all the cloud environments Wiz provides, it would be nice if they could integrate some kind of mechanism to better manage tenants on multiple platforms. For example, let's say that some servers don't have an application they need, such as an antivirus. Wiz could include an API or something to push those applications out to the servers. It would be great if you could remedy these issues directly from the Wiz platform."
"The solution's container security could be improved."
"We're looking at some of the data compliance stuff that they've got Jon offer. I know they're looking at container security, which we gonna be looking at next."
Darktrace is ranked 11th in Cloud-Native Application Protection Platforms (CNAPP) with 65 reviews while Wiz is ranked 2nd in Cloud-Native Application Protection Platforms (CNAPP) with 11 reviews. Darktrace is rated 8.2, while Wiz is rated 9.2. The top reviewer of Darktrace writes "Great autonomous support, offers an easy setup, and has responsive support". On the other hand, the top reviewer of Wiz writes "Multiple features help us prioritize remediation, and agentless implementation reduces overhead". Darktrace is most compared with CrowdStrike Falcon, Vectra AI, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and Cisco Secure Network Analytics, whereas Wiz is most compared with Prisma Cloud by Palo Alto Networks, Orca Security, Microsoft Defender for Cloud, AWS Security Hub and Lacework. See our Darktrace vs. Wiz report.
See our list of best Cloud-Native Application Protection Platforms (CNAPP) vendors and best Cloud Security Posture Management (CSPM) vendors.
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