We performed a comparison between eG Enterprise and SCOM based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"Enormous capability to monitor Citrix environments."
"It gives good insight into inside of what's going on with Exchange."
"Its ability to monitor failures and to restart a Windows service when it fails."
"Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities."
"The ability to see what the end user response is, so I can get a better understanding of what the end user is seeing when they connect to the Citrix servers."
"The most important feature is the ability to design, then implement monitoring tests on the fly as we are adapting to different situations."
"User session details"
"Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us."
"The ease of deployment, especially on Windows platforms, is valuable."
"Availability monitoring is the feature I have found most valuable, as well as the capacity and ability to send notifications."
"This solution saves us a lot of work because it reduces the effort that is required in order to start monitoring."
"It can send messages to our ticketing system."
"It is very good at monitoring Microsoft Server."
"SCOM has helped us to monitor all the VMs in our environment, especially the Windows servers."
"We have found the scalability capabilities to be okay."
"This is a product that does more generally than any of the competing solutions."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"Dashboards are difficult to create, and not so useful."
"Needs to improve the networking monitor capabilities."
"would like to see improvements in the alarm display console."
"The UI looks a little dated and could do with a refresh."
"Their dashboards could use some improvement. The ability to customize them a bit more."
"In terms of areas for improvement in eG Enterprise, we are now moving most of our services to the OpenShift platform, and we need a way to monitor even containerized services or any service deployed on OpenShift, but that feature is still not available in eG Enterprise, so it's not good enough for us."
"The solution should improve on the security side and include some more API integrations into wider application platforms."
"The interface could be improved as it is not real intuitive. It is not user-friendly."
"SCOM needs to improve its usability."
"The end-user components, including the dashboards, the administration console, and the web console, need to be improved."
"The interface is a little bit cumbersome and certain actions could be simplified."
"The GI is difficult to work with and the reporting servers are also difficult."
"SCOM's feature that notifies us when a server is down is not present in recent updates, which has weakened the product."
"It'll help if they can provide real-time or closer to real-time monitoring."
"We didn't know the solution enough, and therefore, it took a while to set everything up correctly. There was a learning curve."
"The configurations could be better. There are multiple tests where you can do something, but they can be a trigger as well. The overriding methodologies are not that easy. The configurations are difficult. The configuration and thorough day-to-day operations to get them to the level you want takes some time. It's very difficult."
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eG Enterprise is ranked 52nd in Network Monitoring Software with 20 reviews while SCOM is ranked 10th in Network Monitoring Software with 78 reviews. eG Enterprise is rated 8.2, while SCOM is rated 7.8. The top reviewer of eG Enterprise writes "Great visibility, easy to set up, and has very responsive technical support". On the other hand, the top reviewer of SCOM writes "Has a good reporting engine, but its monitoring of the cloud-based environment could be improved". eG Enterprise is most compared with Grafana, ControlUp, Dynatrace, Zabbix and PRTG Network Monitor, whereas SCOM is most compared with Dynatrace, Zabbix, Datadog, Nagios XI and ManageEngine OpManager. See our SCOM vs. eG Enterprise report.
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