We performed a comparison between eG Enterprise and SolarWinds Server and Application Monitor based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The auto-configuration or auto-Thresholding is very important because it saves a phenomenal amount of labor and setup costs and time."
"eG Enterprise has a single pane of glass for observability and monitoring."
"Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us."
"User session details"
"What I like about eG Enterprise is that it's easy to use. It's a simple product. You can get up to seventy-five to eighty percent of the required information based on real user experience and diagnostics."
"The ability to see what the end user response is, so I can get a better understanding of what the end user is seeing when they connect to the Citrix servers."
"It gives good insight into inside of what's going on with Exchange."
"Single pane of glass to review status of the full environment."
"Hardware health: It allows for proactive monitoring of the hardware health and is a game changer."
"The application dependency feature identifies issues between applications and servers or within the network where the application is hosted. It highlights related problems, whether related to packet processing or other issues, enabling the creation of alerts and reports accordingly."
"AppInsight for SQL: Enables us to see the relevant error log entries on the same page as performance parameters."
"Solarwinds has an open database that allows you to do serious integrations. It doesn't matter which service desk you have, you can implement and integrate it with SolarWinds."
"Manage Groups: The capability to group appropriate devices gives better visibility of sites, categories, or critical regions. The same can be used to represent a dashboard for higher management."
"The solution is great for monitoring. If something is going wrong, we can immediately find the root cause."
"The solution can be deployed quickly."
"Monitoring the components on your devices with out of the box monitors or the ability to create new ones (SAM)"
"The UI looks a little dated and could do with a refresh."
"The integration must be improved."
"The solution should improve on the security side and include some more API integrations into wider application platforms."
"Dashboards are difficult to create, and not so useful."
"Their dashboards could use some improvement. The ability to customize them a bit more."
"would like to see improvements in the alarm display console."
"eG Enterprise's licensing could be cheaper. Even compared to Dynatrace, I think the price is quite expensive considering the APM functionalities, even though they have other benefits such as info monitoring."
"Needs to improve the networking monitor capabilities."
"I would like to see support for non-Windows or non-Microsoft domains, especially Apache and other non-Windows servers."
"SolarWinds Server and Application Monitor could improve by having a cloud version. They have an observability platform but it still needs to be maintained by us."
"Support for the IBM Mainframe is needed."
"SAM AppInsight for SQL: The ability to ignore fragmentation of specific indexes."
"SAM's software-defined network monitoring capability is also low and could be improved."
"I think they need to make reporting easier and more simple & dynamic."
"Reporting is the only thing with which we currently have challenges. They have this in two ways. There is the report writer, which is the backend, and we also have web reports, which are on the console. So, they have removed the report writer for the backend reports, and we are making use of the web console, but most of the users are not finding it very interesting to use the frontend reports. I would like them to bring back the report writer. That's the key area within it to improve on the reporting. If they can bring back the report writer, then most users will actually be comfortable. I have some customers who are trying to export their report to an Excel format, but it is not possible because they said any report that has been done from the web console cannot be exported to Excel, but most of the customers need to export their reports to Excel. That's one area they need to work on."
"They should incorporate more artificial intelligence. There should also be more predictive features."
More SolarWinds Server and Application Monitor Pricing and Cost Advice →
eG Enterprise is ranked 40th in Application Performance Monitoring (APM) and Observability with 20 reviews while SolarWinds Server and Application Monitor is ranked 18th in Application Performance Monitoring (APM) and Observability with 38 reviews. eG Enterprise is rated 8.2, while SolarWinds Server and Application Monitor is rated 8.0. The top reviewer of eG Enterprise writes "Great visibility, easy to set up, and has very responsive technical support". On the other hand, the top reviewer of SolarWinds Server and Application Monitor writes "We use this product for base and application monitoring. ". eG Enterprise is most compared with Grafana, ControlUp, Dynatrace, Zabbix and PRTG Network Monitor, whereas SolarWinds Server and Application Monitor is most compared with Azure Monitor, Dynatrace, AppDynamics, Prometheus and Nagios XI. See our SolarWinds Server and Application Monitor vs. eG Enterprise report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.