We performed a comparison between eG Enterprise and ThousandEyes based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities."
"The auto-configuration or auto-Thresholding is very important because it saves a phenomenal amount of labor and setup costs and time."
"Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us."
"Single pane of glass to review status of the full environment."
"User session details"
"Its ability to monitor failures and to restart a Windows service when it fails."
"Enormous capability to monitor Citrix environments."
"The ability to see what the end user response is, so I can get a better understanding of what the end user is seeing when they connect to the Citrix servers."
"The most valuable feature of ThousandEyes is user-friendliness. It has been essential for us to have a solution that is easy to use."
"The most valuable aspect of the solution was the ability to see how the connection quality is between the sites and get an alert if it was turning bad."
"The most valuable features are integration and ease of use."
"The company provides excellent service."
"The authentication overall - including to the VPN and LAN - is excellent."
"The solution is very easy to use."
"From our perspective, ThousandEyes stands out as an invaluable tool because of its deep and extensive capabilities."
"ThousandEyes gives companies better visibility."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"Dashboards are difficult to create, and not so useful."
"The UI looks a little dated and could do with a refresh."
"The integration must be improved."
"In terms of areas for improvement in eG Enterprise, we are now moving most of our services to the OpenShift platform, and we need a way to monitor even containerized services or any service deployed on OpenShift, but that feature is still not available in eG Enterprise, so it's not good enough for us."
"I can understand why they designed the user interface (UI) the way they did, but sometimes in the management of the eG Manager, it can be a bit clunky."
"eG Enterprise's licensing could be cheaper. Even compared to Dynatrace, I think the price is quite expensive considering the APM functionalities, even though they have other benefits such as info monitoring."
"The solution should improve on the security side and include some more API integrations into wider application platforms."
"Back-end configuration is not easy to implement."
"The guest portal is hard to use."
"The tool does not provide features for application-level monitoring."
"I would like the product to offer more agility."
"It might be practical to extend monitoring capabilities to include network devices"
"Presently, it lacks the ability to integrate with other Cisco products."
"There is room for improvement in terms of customization and user-friendliness."
"It's an expensive solution."
"Once I fully use the tool 100%, I'm sure I would have something to critique, however, for now, I'm happy with it."
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eG Enterprise is ranked 52nd in Network Monitoring Software with 20 reviews while ThousandEyes is ranked 12th in Network Monitoring Software with 11 reviews. eG Enterprise is rated 8.2, while ThousandEyes is rated 8.4. The top reviewer of eG Enterprise writes "Great visibility, easy to set up, and has very responsive technical support". On the other hand, the top reviewer of ThousandEyes writes "Reliable. simple to set up, and offers fast monitoring capabilities". eG Enterprise is most compared with Grafana, ControlUp, Dynatrace, Zabbix and PRTG Network Monitor, whereas ThousandEyes is most compared with Cisco Secure Network Analytics, Accedian Skylight, SolarWinds NPM, Dynatrace and AppDynamics. See our ThousandEyes vs. eG Enterprise report.
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