We compared Microsoft BitLocker and ESET Endpoint Encryption across several parameters based on our user's reviews. After reading the collected data, you can find our conclusion below:
Microsoft BitLocker is preferred over ESET Endpoint Encryption due to its seamless integration with Windows operating systems, user-friendly interface, and robust encryption capabilities. Users appreciate the peace of mind provided by BitLocker's encryption and its ability to protect sensitive data from unauthorized access. Additionally, Microsoft BitLocker's customer service and support have been praised for their helpfulness and responsiveness. While ESET Endpoint Encryption also received positive feedback, Microsoft BitLocker's integration and ease of use make it the preferred choice.
"The most valuable feature of ESET Endpoint Encryption is the high level of encryption protection."
"It is very secure and we have finally decided to use this after a thorough check. The interface is easy to navigate."
"The most valuable feature of ESET Endpoint Encryption is its rate of capturing viruses and malware."
"The Remote Administrator is the most valuable feature that ESET offers for us. Centralized management of our ESET environment is what I like about the Remote Administrator."
"It is a very stable solution. Stability-wise, I rate the solution a ten out of ten."
"The initial setup is easy."
"The usability is the most valuable feature."
"This solution can be centrally managed."
"The tool has improved the starting up of our notebooks and end-user devices."
"I like the simplicity and ease of use of this solution."
"Technical support is excellent."
"We have not seen any bugs or glitches, so the stability is good."
"I liked the way it works with our Microsoft tools. As we roll out Intune, we can validate if the device has been encrypted, and if not, we can push it down. It is pretty simple to deploy."
"Microsoft BitLocker's most valuable feature is endpoint encryption, and it's quite easy to manage."
"The most valuable feature of this solution is the protection and ease of use."
"It's very straightforward to recover data. It's safe for us; in case of lost information, it provides multiple options to recover the data."
"I would like to see better compatibility with mobile devices."
"From an admin perspective, the solution's UI could be more user-friendly."
"ESET Endpoint Encryption needs to improve pricing and security."
"I would like more robust reporting as part of the Remote Administrator."
"The initial setup could be made easier."
"If you have issues with your network, you can't get updates, which is a problem."
"The overall compatibility of the device is an area where the solution lacks."
"Sometimes the server console is very slow, so the performance could be improved."
"We recently found some stability issues with Microsoft BitLocker."
"They can improve the security of the application and include an encryption disk in the next feature."
"The biggest one for us is revoking access. So, even though someone downloads something to a device, we want the ability to cloak that device or data and bring it back or make that data unusable for that person. Currently, BitLocker doesn't give us that ability. It basically encrypts it. We're seeing if identity management or IAM allows us to do that. We're kind of looking at third-party software that does that for us."
"The management of the product could be made a little easier."
"I would recommend BitLocker only because of the economic side, not the technical side. If the features were included in the already existing licenses I would use it. If not, I would recommend other products."
"I often have to make multiple attempts to log in."
"If integration with Active Directory are not mandatory for him, I think that there are many other solutions in the market that equal or are much stronger than Microsoft."
"Microsoft BitLocker needs to be an all-inclusive solution. For example, a Trusted Platform Module (TPM) cryptoprocessor is required to use Bitlocker with your computer which keeps Bitlocker from adoption beyond Windows."
ESET Endpoint Encryption is ranked 6th in Endpoint Encryption with 13 reviews while Microsoft BitLocker is ranked 1st in Endpoint Encryption with 61 reviews. ESET Endpoint Encryption is rated 8.4, while Microsoft BitLocker is rated 8.2. The top reviewer of ESET Endpoint Encryption writes "A reasonably priced solution that is an easy-to-use and effective at the same time". On the other hand, the top reviewer of Microsoft BitLocker writes "User-friendly, easy to set up, and offers real-time machine status updates". ESET Endpoint Encryption is most compared with Symantec Endpoint Encryption, Sophos SafeGuard and WinMagic SecureDoc, whereas Microsoft BitLocker is most compared with Symantec Endpoint Encryption, McAfee Complete Data Protection, Trend Micro Endpoint Encryption, WinMagic SecureDoc and Sophos SafeGuard. See our ESET Endpoint Encryption vs. Microsoft BitLocker report.
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Are you in a regulated industry? If so using the native BitLocker is not enough to prove compliance. You will need to use something like BitLocker Administration and Monitoring (MBAM) which is part of MDOP (Microsoft Desktop Optimization Pack) or another tool that will manage Bitlocker and give you proof the device is encrypted in the event of a lost or stolen device. You also need to enforce secure password management, user training on passwords and regular password changes.
If you have Microsoft 365 Business premium you have additional controls over Bitlocker; or, M365 E3/E5, Windows Enterprise E3/E5 all have MDOP...
Other Bitlocker management can be found with SOPHOS and I believe TrendMicro as well.
Another tool to consider, especially for laptops, is ABSOLUTE software. It is built into the BIOS of the major laptop brands and just needs the key to activate it...
Also, ESET is a quality product for encryption. It gives you additional options for less than some of the Microsoft alternatives.
BitLocker is just not FREE if you are in a regulated industry since it needs management to truly be secure the device and prove compliance.
I hope some of this helps.
I guess the solution depends upon a couple of things for us and how we currently approach this for our clients.
We have both in place around a variety of small clients. As 99% of our systems have Windows Pro, they have BitLocker, therefore this would now be the first choice.
However, if the client requires centralised management and control we would then advise ESET. And that is the core to this for us, if they need central management, control, recovery - ESET every time.
If it is just encryption and there is no need to control/recover and a simple reformat would work (and loss of history/data is not an issue), then BitLocker is ok.