We performed a comparison between ExtremeCloud IQ and Ubiquiti Wireless based on real PeerSpot user reviews.
Find out what your peers are saying about Cisco, Fortinet, HPE Aruba Networking and others in Network Management Applications."ExtremeCloud IQ is integrated with the Ekahau tool so that you can log in to the ExtremeCloud IQ portal, upload the cloud plans, draw all the interiors, and plan the APs with the real-time AP position."
"ExtremeCloud IQ is an intuitive platform. The tool's ability to streamline network operations depends on the end customer. Sometimes it's quicker, and sometimes it takes much longer. It helps me to address network problems."
"It is more cost effective and gives more flexibility."
"When we deployed the new IP that is managed wirelessly in the cloud, it fixed the problems. Now, we don't have any more reports, and everything works fine."
"The few times we have needed help, Aerohive has been there for us and I am confident that If I need them they will be there again."
"It's extremely easy to deploy. Even our access points are behind the net, not using real, public IP. We can easily add to the cloud. For deployment, we just need to let the access point take the DSCP from IP and then, even if it's not a requirement, we can see the serial number from the access points and add the serial number to the cloud directly."
"The Client 360 feature provides a comprehensive view of your clients and their activities, including the devices they use. Additionally, a feature called Network 360 offers a 360-degree view of the network, like data usage (in GB), the status of ports and AP, and other details. You can drill down on granular-level drills to gain insights into specific applications and usage patterns like application level and fee, where your data is being wasted or what your clients are doing with the Internet data, what kind of applications they are using, etc."
"The most valuable feature is the centralized management capability."
"In general, the setup process is straightforward."
"We use the solution for many of our smaller customers and the cloud management aspect of the solution is very good. If you compare it to other vendors that have a controller, it's much easier to manage the cloud-based solution because we travel a lot. It allows us to manage everything from any place."
"I like that it's cheaper and inexpensive. It's also easy to use."
"The UniFi Controller Software provides excellent statistical and monitoring facilities."
"Ubiquiti devices are centrally managed, and you can log into the access points via SSH. If the GUI isn't working for some reason, you can intervene via SSH."
"Having dual-band is important. Having compatibility with very old equipment on certain frequencies, for example on 2.4 and 5.8."
"The pricing of the solution is excellent. It offers a great value."
"Ubiquiti is intuitive. The management interface is user-friendly. You can easily make changes and do the things that need to be done."
"A mobile app would be awesome."
"The licensing model could be improved."
"Browser load time for the cloud is long and needs improvement."
"Need port aggregation on the 2384 switches to take full advantage of ac on the APs. I understand that is on their product road map."
"Integrating the network access control solution can be complex, as it essentially combines two separate products."
"An area for improvement in ExtremeCloud IQ is its technical support. Support could be better, especially when you need help concerning ExtremeCloud IQ and WinG."
"Their firewall configuration gets funky and it can be difficult to understand."
"ExtremeCloud IQ’s user interface needs to be improved, and its current bugs need to be fixed."
"There should be an easier way to contact the support. If we need to do something on it, it will be easier and faster if there is a support number to call. Currently, their support is mostly through email or chat. If there is a hotline that you can call directly, that would be good. It will really help a lot. They should also include more after-sales support. They can maybe also provide more details on what's happening with the network."
"Could be more secure and the controller more user-friendly."
"Better security is important because we need to have some degree of control over who is connected and how we can restrict the level of connectivity."
"After upgrades to the interface, some features disappear."
"I would like to see more cloud features that some of the other competitors such as Cisco Meraki have that are very nice."
"This might not be the best solution for a very large organization."
"The external devices, the outdoor devices, are not so rugged. For example, for the weather that we have here in Florida, it doesn't hold up well even though it is supposed to be designed for outdoor use."
"A contract solution with 24/7 support would greatly benefit users, especially in critical situations requiring immediate assistance."
ExtremeCloud IQ is ranked 5th in Network Management Applications with 73 reviews while Ubiquiti Wireless is ranked 1st in Wireless WAN with 68 reviews. ExtremeCloud IQ is rated 8.6, while Ubiquiti Wireless is rated 8.0. The top reviewer of ExtremeCloud IQ writes "Robust stability for maximizing network efficiency and security". On the other hand, the top reviewer of Ubiquiti Wireless writes "It's cheap and easy to use but isn't suitable for large deployments or complex use cases ". ExtremeCloud IQ is most compared with Cisco Meraki Wireless LAN, Mist AI and Cloud, Aruba Wireless, Cisco DNA Center and Ruckus Wireless, whereas Ubiquiti Wireless is most compared with Ruckus Wireless WAN, Cisco Meraki Wireless LAN, Cambium Networks Wireless WAN, Aruba Wireless and Fortinet FortiWLM.
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