We performed a comparison between ForgeRock and SAP Customer Data Cloud based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Auth0, Ping Identity and others in Access Management."We used it to implement multi-factor authentication and to improve our security posture as well as reducing the potential for attacks."
"ForgeRock is an extensive product with many functionalities and capabilities, much more than many other tools combined."
"Even though we have very small business interests with them today, they see that we plan on growing drastically over the next two years. Therefore, we have excellent support and we are now at a point where we are not calling tech support. We pick up a phone and call the Account Manager and they'll get everything resolved for us. We don't have to queue along with everybody else and go through a long process."
"The support is good and prompt."
"The product is easy to set up."
"The solution integrates well and it is important for them to keep up with the current trends in the market quickly enough, and they have been doing a good job at it."
"ForgeRock has CIAM, which other products didn't have, and they have DevOps ready."
"Easy to navigate, handle and manage the applications."
"SAP CDC is very easy to use and the best part about this tool is its documentation."
"They should improve the solution by include reporting."
"The solution could improve by adding more advertising and marketing."
"Lacks simplified documentation within the tool that requires use of a separate portal."
"The identity management model needs a bit of improvement."
"The solution's documentation is not very good, and they do not give more details."
"We would like this solution to be developed for use with mobile applications."
"I think the upgrade process is sometimes a little complicated and there are failures that occur."
"The user interface could be improved as it is cumbersome and outdated. It doesn't have a responsive UI."
"I have struggled to give different access to different users in the same application."
Earn 20 points
ForgeRock is ranked 5th in Access Management with 27 reviews while SAP Customer Data Cloud is ranked 2nd in Social Login. ForgeRock is rated 8.0, while SAP Customer Data Cloud is rated 8.0. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of SAP Customer Data Cloud writes "Enables us to sell products which creates significant revenue but their disaster recovery needs improvement". ForgeRock is most compared with SailPoint Identity Security Cloud, Ping Identity Platform, Microsoft Entra ID, Auth0 and Okta Workforce Identity, whereas SAP Customer Data Cloud is most compared with Auth0, SAP Identity Management, Okta Workforce Identity and Symantec VIP Access Manager.
We monitor all Access Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.