We performed a comparison between ForgeRock and Saviynt based on real PeerSpot user reviews.
Find out in this report how the two Identity Management (IM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The support for the validity of the resources is valuable. The tool allows resource assignments within a validity period so that the managers do not have to remember to revoke the access once the work is done."
"The most valuable functionality of the solution for us is that when employees stop working for the municipality, they are automatically disabled in Active Directory. Omada controls that 100 percent. They are disabled for 30 days, and after that time Omada deletes the Active Directory account. The same type of thing happens when we employ a new person. Their information is automatically imported to Omada and they are equipped with the roles and rights so they can do their jobs."
"We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10 to 30 percent of the time we spent on provisioning access."
"I appreciate all the support we receive from Omada."
"The Governance and self-service that can be set up so you can use them yourself to work in the system are the most valuable features. End users can be enabled to help themselves."
"Its best feature is definitely the process design. It is quite easy and straightforward to design a process."
"We used to have a problem where an employee's access wasn't terminated when they left the company. Now, we have much better visibility into and control over who has access."
"Omada Identity Suite has a very powerful workflow engine. It is used for requesting access for approval to everything that's around Access Management and for re-certification purposes."
"I like the way it is handling authentication and authorization."
"I like the intelligent authentication feature."
"We create and define the permissions and configurations for the users."
"Installation and configuration are pretty easy for ForgeRock OpenIDM."
"Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users."
"The solution is very scalable. We have a lot of users that have been increasing over the years that we have been using it. We have approximately 20,000 users."
"This is a stable solution. When you do experience any issues, you will see it in your DB logs or audit logs so you can easily reach a conclusion of might be causing it."
"The support is good and prompt."
"Saviynt is easy to configure and manage."
"Some of the self-service capabilities are quite powerful."
"It's easy to manage and easy to use; a simple tool for end-users."
"Considering the initial cost and the basic features, this is a good solution that provides integration with both on-premise and cloud applications."
"The workflow in Saviynt is easier compared to other tools. It's pretty straightforward."
"The product is flexible to use."
"The dedicated Freshdesk platform is a user community and a step in the right direction for offering learning resources."
"We have found the implementation process to be very easy."
"Omada Identity has two main issues that need to be solved or improved the most. One is its setup or installation process because it's complex and cumbersome. I'm talking about the process for on-premises deployment because I've never tried the cloud version of Omada Identity. Setting up the cloud version should be much easier. The second area for improvement in Omada Identity is that it's piggybacking on Microsoft's complex way of having all kinds of add-ons, extensions, or setups, whether small or large, such as the new SQL Server, and it's cumbersome to make sure that everything works. Omada Identity is a complex solution and could still be improved."
"I would like to search on date fields, which is not possible now."
"If I had to name one thing, it would be the user interface (UI)."
"I would like to see them expand the functionality of the tool to continue to be competitive with the monsters out there. For example, they could add functionality on the authentication side, functionality that Octa and SailPoint have. But they should do that while maintaining the same simplicity that makes Omada a product of choice today."
"It is not possible to customize reports on Omada Identity."
"The account management integration isn't bad, but it isn't plug-and-play like Microsoft Azure. You need some deep development knowledge to set up the connectors."
"There's a challenge with handling large amounts of data in this system."
"One thing that we are not so happy about is the user interface. It is a bit dated. I know that they are working on that, but the user interface is quite dated. Currently, it is a little bit difficult to customize the user interface to the need of the business, which is a little bit disappointing. It needs it to be a little bit easier to operate, and it should have a better user interface."
"The solution's deployment should be made easier."
"Lacks simplified documentation within the tool that requires use of a separate portal."
"In an upcoming release, the solution could improve by limiting the need to do customizations."
"The solution's documentation is not very good, and they do not give more details."
"The only problem with ForgeRock is that it is derived from an open-source product, so sometimes it's a bit unstable."
"The solution could improve by adding more advertising and marketing."
"We would like this solution to be developed for use with mobile applications."
"ForgeRock is an open source solution and is available to everyone but it is not freeware. If you need support, you need a subscription for ForgeRock. Many of its functionalities need to be built up with the help of a consultant."
"UI and support could be improved. The frequent updates and version changes can be disruptive for large organizations. Not every month, a large organization can go with the changes. Saviynt needs to consider this carefully."
"The configuration process at the beginning can be difficult, depending on the complexity of the company."
"According to feedback I've received, some users prefer SailPoint over Saviynt in real complex environments. SailPoint has its provisioning platform. Complex integrations may pose challenges in scenarios like a large bank with thousands of users, making SailPoint a preferred choice for some."
"The custom application integration is a little complex, and this tool doesn't provide so many plugins or additional applications."
"The company needs to do more to establish standard practices within the product itself that are common in the industry."
"Both SailPoint IdentityNow and Saviynt have some bugs, but SailPoint is considered more mature with fewer bugs due to its longer establishment in the market since around 2005. SailPoint had its share of bugs in the early days, but they have resolved them over time, resulting in a stable product. Saviynt, on the other hand, was launched around 2013 or 2014 and is actively working to improve its product. Despite having some bugs, Saviynt is making progress and aims to build a stable product, but it is not there yet."
"The technical support team's response time could be improved."
"The product lacks a broad user base which makes it difficult sometimes to find answers to questions about the product."
ForgeRock is ranked 6th in Identity Management (IM) with 27 reviews while Saviynt is ranked 5th in Identity Management (IM) with 21 reviews. ForgeRock is rated 8.0, while Saviynt is rated 7.4. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of Saviynt writes "Used for IAM, IGA, MFA, SSO, and access management". ForgeRock is most compared with SailPoint Identity Security Cloud, Ping Identity Platform, Microsoft Entra ID, Auth0 and One Identity Manager, whereas Saviynt is most compared with SailPoint Identity Security Cloud, Microsoft Entra ID, CyberArk Privileged Access Manager, Okta Workforce Identity and Oracle Identity Governance. See our ForgeRock vs. Saviynt report.
See our list of best Identity Management (IM) vendors.
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