We performed a comparison between Fortinet FortiGate SWG and TitanHQ WebTitan based on real PeerSpot user reviews.
Find out in this report how the two Secure Web Gateways (SWG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The solution is stable."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"It has a valuable SD-WAN feature and provides good performance."
"The solution is superior to Cisco in terms of security."
"The product's most valuable features are SD-WAN and the integration of WiFi and switches."
"The response from the technical support team has always been excellent."
"FortiGate is easy to configure. We configured one of the units and sent it to Indiana to be installed. We asked them to give us a call when they got it, so we could help them through the process, but they called us back to tell us it works great."
"It offers web filtering capabilities at a more affordable price compared to other solutions like PSMs or NETGEAR."
"The user interface is intuitive. Anyone can configure the firewall with little knowledge of the product. The back-end is robust with good security."
"The interface and other reports are all user-friendly."
"The web content filter is the most valuable feature."
"It has been easy to understand and use the customization options provided by WebTitan."
"It's extremely stable. I would say it's flawless. We did have some concerns that, if it did fail, all internet access would stop for our people because the proxy wouldn't be there. That concern has subsided over the years because it's proven that it doesn't really fail."
"If someone is doing research and they're being blocked, and if we feel that it's a legitimate use, we can get them into the site they're looking for."
"The web filtering is the most valuable feature. The OTG client was the determining factor."
"The most valuable feature is web filtering, where we are able to blacklist and whitelist sites on the fly."
"The solution offers very good self-authentication. It has a lot of protocols and ways to authenticate users by ID, or by Active Directory Integration. It's able to take credentials from the Active Directory Domain Controllers."
"Among the valuable features of WebTitan are the ability to white-label it, which is important for us, the fact that it is fully a cloud platform... and the ability to integrate with Active Directory"
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"One area of improvement I've noticed is the lack of built-in monitoring capabilities in the firewall. Currently, we rely on third-party solutions for monitoring purposes. However, I believe the firewall itself has the potential to do a better job in this aspect. Another aspect of Fortinet that concerns me is related to redundancy. We have a setup with two firewalls working in parallel, which requires a highly adaptable configuration. However, it feels unfair that clients need to purchase two licenses, especially when one of the firewalls serves as a backup. We have noticed that other manufacturers have different policies on this matter."
"Another issue is how deduplication services don't work reliably after enabling deduplication on Fortinet."
"FortiGate needs to be elastic to the market's trends. It should be easy for SMBs to get the solution."
"We have experienced a number of failures when trying to upgrade firmware and the process takes a long time. We only experienced this when doing major upgrades between versions."
"The solution’s stability could be improved."
"They should make the product user-friendly and enhance the security features."
"We are providing VoIP and the IP licensing could improve in Fortinet FortiGate SWG."
"Fortinet FortiGate SWG can be expensive for some customers."
"We have spoken with TitanHQ in the last month about improvements in functionality because we have used other similar platforms and have a different view of things. We have some concerns about the search and the filters. We need to quickly search which users can or cannot access a particular site and why."
"The Oauth1 protocol has a lot of issues with authentication and it made it very difficult to initially authenticate with the API."
"The documentation could always be better. That's true for any organization."
"I would like to have a live chat feature with their support. This is one of the things that I like that they haven't offered yet. If they have live support, then at least I can work with an engineer when I have a problem and not have to wait for the engineer to respond."
"It works for us, and I have no real complaints about it. It is self-intuitive, but it could have intuitive help where you don't have to email somebody asking how you do something. They might already have it, but I've never used it."
"The only thing I can think to change would be to give more options under the various categories for what you want to be blocked. There should be a way to be super specific."
"Sometimes it has been a little cumbersome to get the whitelisting just right. But that would be the only thing I've had any problems with."
"I've been trying to install an OTG on Windows 7 machines, and I simply can't get it to work."
Fortinet FortiGate SWG is ranked 4th in Secure Web Gateways (SWG) with 39 reviews while TitanHQ WebTitan is ranked 11th in Secure Web Gateways (SWG) with 17 reviews. Fortinet FortiGate SWG is rated 8.6, while TitanHQ WebTitan is rated 9.4. The top reviewer of Fortinet FortiGate SWG writes "Non-IT people could plug it in, connect it to the fiber, and get it running without IT help. ". On the other hand, the top reviewer of TitanHQ WebTitan writes "Boosts productivity, intuitive setup, and it required no new investment in hardware". Fortinet FortiGate SWG is most compared with Fortinet FortiProxy, Cisco Umbrella, Sangfor Internet Access Gateway (IAG), Forcepoint Secure Web Gateway and Skyhigh Security, whereas TitanHQ WebTitan is most compared with Cisco Umbrella, DNSFilter, Forcepoint Secure Web Gateway, Zscaler Internet Access and Barracuda Web Security and Filtering. See our Fortinet FortiGate SWG vs. TitanHQ WebTitan report.
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