We performed a comparison between Fortinet FortiGate SWG and Zscaler Internet Access based on real PeerSpot user reviews.
Find out in this report how the two Secure Web Gateways (SWG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The solution is stable."
"Fortinet FortiGate SWG's content is its most valuable feature."
"The most valuable feature of Fortinet FortiGate SWG is inspection."
"The solution is easy to implement and easy to configure. The most valuable feature is FortiGate’s content filtering."
"Web filters, particularly web application controls, grant us the ability to regulate user access effectively."
"FortiGate is easy to use, and I also like its VPN."
"It is simpler to configure. It is not like Cisco Firepower, where you go crazy trying to follow the Cisco documentation to figure out how to configure one little thing. Unlike Cisco Firepower, where you can't do everything through the web interface and you have got to do some command line stuff, Fortinet FortiGate SWG is simpler. There are four different things in Cisco to get in, which is not the case with Fortinet FortiGate SWG. It is one of my favorite solutions to work with. I would much rather work with it than Cisco Firepower, for example. Even though I've got 20 years of Cisco experience with different firewalls, I would much prefer this solution."
"The security for endpoints is the most valuable. It is very secure for our workers. It allows us to secure a transaction and enable security for a specific segment in the workflow."
"The solution is superior to Cisco in terms of security."
"The cloud proxy and integration are some of the key features. Since there is cloud waste, we can quickly provision it and start working on the configuration. On top of that, they have added a few more features. They have integrated CASB, and file sandboxing is part of it."
"We enjoy all of the proxy capabilities and the capability to integrate into the SIEM/SOC solution."
"The solution is scalable and stable."
"Zscaler Internet Access protects using data loss prevention. If you have a CASB exposing your cloud out into the network, then Zscaler Internet Access will go ahead and control that unknown cloud application in the CASB, protecting it. There is also data detection with exact data match. This improves the data coming into your cloud so you are protecting it."
"Zscaler covers all the features needed to replace a VPN or proxy solution. They are good. They've been on the market for 15 years now, so they are mature enough."
"Zscaler Internet Access's best feature is the granular policy controls."
"We don't have to buy equipment to use it. And when our engineers set it up on our side, we just configured a few settings and we were in."
"One feature that is valuable to me from an implementation point of view is that it's very easy to implement."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"It is essential to leverage its capabilities more professionally to achieve an even higher level of security."
"What could be improved in Fortinet FortiGate SWG is its pricing because it's a bit higher. If it's cheaper, my company could pitch it to customers and engage with customers better about it. What I'd like to see in the next release of Fortinet FortiGate SWG is an improvement in its dashboard or GUI. I'd like it to be more user-friendly."
"FortiGate needs to be elastic to the market's trends. It should be easy for SMBs to get the solution."
"The solution’s stability could be improved."
"The solution could improve by having some additional features, such as IBS and better cloud administration."
"Fortinet needs to continue to improve network traceability. Other than that, we haven't run into anything that would give me any concern."
"Their technical support could be improved a little bit in terms of responsiveness."
"The product’s price is high."
"I would like to see the ability to choose a pool of IPs for my company, set up rules based on them, and know that those IPs are not used by other companies."
"The interface for administration could be better. They should upgrade the management portal."
"Zscaler should provide adjacent services, which would be complementary to their current offering that could to be more pragmatic for a customer. For example, if you take Akamai, you get multiple sets of services, all depending on the customer and the strategy and the complexity and the problems. In some areas, they are more varied in terms of coverage."
"What could be improved in Zscaler Internet Access is its price. It could be cheaper."
"In terms of user experience, it could be better."
"The solution is expensive. They recently revised the pricing and packaging. Some of our existing customers have been asking for alternate solutions for a lower price."
"Sometimes, support isn't available."
"In every cloud service in the world, you have multiple upstream internet providers to create diversity so that if one of your providers fails, your network just continues. In South Africa, there is only one upstream provider, and that's not right. That that's a problem."
Fortinet FortiGate SWG is ranked 4th in Secure Web Gateways (SWG) with 39 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. Fortinet FortiGate SWG is rated 8.6, while Zscaler Internet Access is rated 8.2. The top reviewer of Fortinet FortiGate SWG writes "Non-IT people could plug it in, connect it to the fiber, and get it running without IT help. ". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". Fortinet FortiGate SWG is most compared with Fortinet FortiProxy, Cisco Umbrella, Sangfor Internet Access Gateway (IAG), Forcepoint Secure Web Gateway and Netskope Next Gen Secure Web Gateway, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and FortiSASE . See our Fortinet FortiGate SWG vs. Zscaler Internet Access report.
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