We compared Fortinet FortiGate and Sangfor NGAF based on our user's reviews in several parameters.
Fortinet FortiGate and Sangfor NGAF both offer strong security measures and reliable performance, with Fortinet FortiGate excelling in customer service and support, while Sangfor NGAF boasts affordability and efficiency in threat detection. Fortinet FortiGate users appreciate its comprehensive reporting functionalities and cost savings, while Sangfor NGAF users value its ease of integration and network protection. Areas of improvement include the complexity of Fortinet FortiGate's user interface and Sangfor NGAF's need for better documentation and technical support.
Features: Fortinet FortiGate stands out for its strong security measures, effective firewall capabilities, intuitive interface, reliable performance, and comprehensive reporting functionalities. In comparison, Sangfor NGAF offers advanced security measures, ease of integration, robust network protection, efficient threat detection, and a user-friendly interface.
Pricing and ROI: The setup costs differ between Fortinet FortiGate and Sangfor NGAF. Users find the setup cost for Fortinet FortiGate to be minimal and straightforward, allowing for easy deployment. Sangfor NGAF also has a reasonable setup cost with a straightforward licensing process., Comparing ROI, Fortinet FortiGate is praised for effectiveness, robust features, ease of use, and cost savings. Sangfor NGAF improves security, efficiency, and reduces costs with user-friendly interface and comprehensive features.
Room for Improvement: Fortinet FortiGate has room for improvement in its complex user interface, challenging setup process, performance issues, and occasional downtime. Sangfor NGAF would benefit from enhancements in user interface, documentation, technical support, advanced features, and customization options.
Deployment and customer support: Based on the user reviews, both Fortinet FortiGate and Sangfor NGAF have similar durations for deployment and setup phases. The reviews suggest that these timeframes should be considered together unless they refer to the same period., Fortinet FortiGate exhibits strong customer service and support, with prompt and effective assistance. Technical issues are efficiently resolved, highlighting the reliability of their customer service. Sangfor NGAF also offers prompt and helpful support, with knowledgeable and professional staff addressing queries and issues efficiently. Both products provide satisfactory customer service.
The summary above is based on 132 interviews we conducted recently with Fortinet FortiGate and Sangfor NGAF users. To access the review's full transcripts, download our report.
"The solution is very user-friendly."
"The performance is good."
"The most valuable feature is the SSL VPN, as it allows us to connect and it separates this product from other firewalls."
"The IPsec tunnels are very easily created, and quite interoperable with devices from other vendors."
"We purchased Fortinet because of the pricing, its functionality, because it met our requirements, and the total cost of ownership over five years was quite reasonable. In the market, Fortinet is rated quite well."
"Provides good firewall security and has great VPN features."
"The signature database and zero-day detection are Fortinet FortiGate's most valuable features."
"Our security improved from being able to put in rules and close off unwanted traffic."
"We can utilize our own network rather than paying for a private one."
"Sangfor NGAF specializes in ransomware detection and helps to protect our network from ransomware threats and malware."
"In our hospital, Sangfor NGAF works well for us in terms of ensuring confidentiality and availability, which are crucial in the healthcare industry."
"The price versus value is good because the solution is less expensive than Sophos, Fortinet, or SonicWall."
"The most valuable features are the WAN optimization, the internet access gateway (IAG), and the central console, which allows us to implement on their firewall."
"The product is very fast and reliable."
"You might try Sangfor if you are on a tight budget. The price is affordable, and Sangfor offers a lot of features. We don't have any complaints about Sangfor."
"The VPN connectivity feature is really nice."
"I use the FortiGate 60D model and realized the 300Mbps bandwidth limitation. Because it is a product that offers many services, I think it could have greater bandwidth capacity."
"There could be more integration between the logging and analytical platforms to make it more seamless and integrated."
"Security is a continuous process. In every product, there is a requirement for improvement. Its pricing should also be improved according to Indian market requirements. They must also improve on the reporting part. Its reporting can be more precise. If we can get a real-time report in a specific format, it will be helpful for customers to know about the current status of their security."
"Difficult to add or define, and not that easy to configure and manage."
"Sometimes you do need to know some CLI commands, so it's a bit harder for technicians or new people that don't know it."
"I would suggest that Fortinet add sandboxing to their solution."
"The UI could be improved."
"They can do more tests before they release new versions because I would like to be more assured. We had some experiences where they release something new and great, but some of the old features are disabled or they don't work well, which impacts the product satisfaction. The manufacturer should be able to prove that everything works or not only that it might work. This is applicable to most of the other services, software, and hardware companies. They all should work on this. We cannot trust every new release, such as a beta release, on the first day. We wait for some comments on the forums and from other companies that we know. We always wait a few weeks before we use the updated version. They should also extend the VPN client application, especially for Linux versions. Currently, it has an application for Linux devices, but it doesn't work the way we want to connect to the VPN. They use only the old connection, not the new one. They have VPN client applications for Windows and Mac, but they can add more useful features to better manage the devices and monitor the current health of each device. Such features would be helpful for our company."
"The support for YouTube or the Internet is not enough."
"The support offered by the product has certain shortcomings where improvements are required. The knowledge levels and response time of the support team need improvement."
"Sangfor need greater exposer in the market because the market is mainly saturated by Fortinet. The user experience of Fortinet is quite different compared to NGAF. If we want to switch our users from Fortinet to NGAF, we have to convince them that the user experience will be much easier once once they start to use it."
"Sangfor NGAF could improve the policies and default criteria. They could be much better."
"The setup phase is quite complex."
"The tool is expensive."
"There is room for improvement in dependency on certain infrastructure, like the DNS dependency on the current DNS server that the company has. It should be standalone. It should not depend on any other DNS server."
"Sangfor could improve their interface capacity on the 5100 series model and upgrade their hardware from one gig to 10 gig. This would improve the overall throughput."
Fortinet FortiGate is ranked 2nd in Firewalls with 306 reviews while Sangfor NGAF is ranked 20th in Firewalls with 31 reviews. Fortinet FortiGate is rated 8.4, while Sangfor NGAF is rated 8.0. The top reviewer of Fortinet FortiGate writes "It's a reliable solution that's easy to install and cheaper than competitors ". On the other hand, the top reviewer of Sangfor NGAF writes "Affordable, easy to configure firewall with fast, responsive support". Fortinet FortiGate is most compared with Sophos XG, Cisco Secure Firewall, Netgate pfSense, Meraki MX and Fortinet FortiGate-VM, whereas Sangfor NGAF is most compared with Sophos XG, Palo Alto Networks NG Firewalls, Netgate pfSense, Check Point NGFW and Fortinet FortiOS. See our Fortinet FortiGate vs. Sangfor NGAF report.
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