We performed a comparison between Fortinet FortiGate and Zscaler Internet Access based on real PeerSpot user reviews.
Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Fortinet FortiGate is user-friendly and affordable."
"The SD-WAN feature is the most valuable. This feature evolved from link load balancing. It has helped us in terms of our uptime and privatizing applications whenever we experience an outage. The SD-WAN feature has been a plus for us. Two-factor authentication has allowed us to add more users in terms of remote working. We have two-factor authentication for remote workers to authenticate them before they get on the network."
"Fortinet has a very good solution for Secure SD-WAN. One very good feature is that they have robust and simple FortiOS through which they provide all solutions. That's their strength. There's not much complexity involved with the Secure SD-WAN solution of Fortinet as compared to Cisco's solution, which has a lot of flexibility but complexity also comes with that flexibility."
"Fortigate is very scalable to serve our customers' needs. We have scaled already from fifty to more than a hundred instances of Fortinet FortiGate. Around 20 staff are required for deployment and maintenance, mostly engineers."
"Fortigate represents a really scalable way of delivering perimeter network security, some level of layer 7 security, WAF, and also a way to create a meshed ADVPN solution."
"It is user friendly, and has all the features you need."
"The next-gen features, the unified threat management capabilities are something that just about everybody is interested in at this point."
"The secure web gateway module and the application control module are valuable. HA operations are very easy."
"It is easy to set up the solution."
"The most valuable features of Zscaler Internet Access are it's on the cloud, high network performance, and the interception of users is very easy."
"The protection is most valuable."
"The initial setup is very straightforward."
"SSL inspection is a valuable feature."
"The cloud proxy and integration are some of the key features. Since there is cloud waste, we can quickly provision it and start working on the configuration. On top of that, they have added a few more features. They have integrated CASB, and file sandboxing is part of it."
"Tech support is good."
"The most valuable feature is the ability to drop packets."
"The reports are very basic."
"The Wi-Fi controller needs a lot of improvement."
"Monitoring and reporting could be better."
"This product needs to have an analysis feature, rather than having the analysis done through the integration of a different product."
"Lacks training for new features."
"The web-cache feature which was previously on the FortiGate device, but was deleted with the recent upgrade should be returned. It was a very valuable feature for us."
"Its reporting capabilities can be improved. It should have some out-of-the-box reporting capabilities and some degree of customization. The basic reporting that it currently has is not sufficient to create more usable reports. It needs some sort of out-of-the-box reporting. They try to make customers purchase FortiAnalyzer for this kind of reporting, which is an additional cost. Other firewall vendors, such as SonicWall and Sophos, provide this sort of reporting without any additional cost."
"The pricing could be a bit better, especially when you consider how they have the most basic offering priced."
"The main issue with Zscaler Internet Access is proxy IP detection, which sometimes makes sites inaccessible."
"Another thing that I would like to see is if Zscaler could have a separate product for direct access. I looked at a private access solution, but I understand there's a separate product that isn't integrated with this."
"I would like to see the ability to choose a pool of IPs for my company, set up rules based on them, and know that those IPs are not used by other companies."
"They should enhance the audit reporting feature."
"Sometimes, support isn't available."
"It also needs better integration with other applications as well. There are some restrictions."
"We'd like for them to include some sort of antivirus tool."
"Zscaler Internet Access can improve by adding traffic filtering based on the DNS."
Fortinet FortiGate is ranked 2nd in Firewalls with 306 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. Fortinet FortiGate is rated 8.4, while Zscaler Internet Access is rated 8.2. The top reviewer of Fortinet FortiGate writes "It's a reliable solution that's easy to install and cheaper than competitors ". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". Fortinet FortiGate is most compared with Sophos XG, Cisco Secure Firewall, Netgate pfSense, Meraki MX and WatchGuard Firebox, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and Appgate SDP. See our Fortinet FortiGate vs. Zscaler Internet Access report.
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Bluecoat and Forcepoint offer credible solutions. Think through where your users are and what they connect to. A mobile workforce may need an agent and a cloud gateway (unless you force them back to base over VPN) but may give problems if connecting to sites that whitelist you by IP. And not all providers have good global breakout points. Be particularly careful if you work in China.
My recommendation is Cisco Meraki MX84 with advanced security license (its have two kind of license Advanced security and Enterprise licenses).
I recommend Fortigate
All FortiGate appliances are powered by the FortiOS™ operating system with the following features and benefits:
Features. Firewall, Virtual Private Networking (VPN), AntiVirus, Intrusion Prevention, Web Filtering, DLP, and anti-spam; AntiVirus /Antispyware
Answer is , it depends... If you do any web based business with Banks or Governments then get a hardware solution like Bluecoat or Fortinet because web based providers can not provide you with a static source IP and you will fail security checks. I've been involved in corporate moves to the "cloud" using Zscaler and both went very wrong, very fast, a year later and they still have monthly outages because of the "cloud" providing random source IP's. If this is for a public internet access outside of your corporate network then you should be fine otherwise I suggest hardware you control.
This is a "how long is a piece of string?" type question. As the other vendors have said it is hard to recommend something fully without knowing all the background. Your background did stipulate that you had multiple sites and you were growing. Having a traditional deployment scenario will mean that you need to have a "box" at each site and add more boxes as you add more sites. Going with a more modern solution like Zscaler will allow more rapid growth opportunities - just add users, no matter where they are - also this allows you to restrict with a single policy in the cloud rather than on each device.
AS others have said, be mindful of the proximity of the Zscaler because of latency, but they do have >100 POPS which you will probably find pretty local.
Overall, there is a lot more research you can do, but I'm leaning towards a cloud offering from the branches. You might consider an SD-WAN device at each branch that also has FW built in. This would give you connectivity resilience at a much lower price, but perhaps this is a debate for another day :-)
Cisco Meraki is an excellent solution in the cloud, has AMP included and can be integrated with Umbrella and Thread Grid.
We use Fortigates for web filtering and security. We are a global company with > 10,000 users.
This protects all users on our internal network. Remote users can use the Fortinet FortiClient for remote AV and web filtering protection.
We used Zscaler several years ago but we were unhappy with latency for complex websites and managing PAC files was difficult.
Since you are going for a web security. Zscalar web security solution will be my recommendation considering its robust features and vast threat intelligence base. It is best you go for the cloud solution since you are working across sites.