We compared Microsoft Azure and Google App Engine based on our user's reviews in several parameters.
In summary, Microsoft Azure is praised for its scalability, reliability, customer service, pricing, and return on investment. On the other hand, Google App Engine is appreciated for its scalability, easy deployment process, infrastructure, customer service, pricing, and return on investment. The main difference lies in Azure's extensive range of services and flexibility, while App Engine could benefit from improvements in scalability and performance optimization.
Features: Microsoft Azure is highly praised for its scalability, versatility, reliability, and extensive range of services. In contrast, Google App Engine stands out for its easy deployment process, strong infrastructure, automatic scaling, and efficient datastore. It also seamlessly integrates with other Google services.
Pricing and ROI: The setup cost for Microsoft Azure is praised for its ease and simplicity, according to user feedback. Users find the licensing terms flexible and varied. On the other hand, Google App Engine has minimal and straightforward setup cost, making implementation easy. Its pricing is considered cost-effective and well-suited for users' needs., Microsoft Azure has been praised for its cost savings, improved efficiency, and scalability. It offers a diverse range of services and tools. On the other hand, Google App Engine is known for its positive ROI, increased efficiency, and seamless integration with other Google products. Users also reported time and resource savings.
Room for Improvement: Microsoft Azure users have provided feedback on areas that require improvement, while Google App Engine users have suggested enhancements in scalability, performance, resource allocation, latency issues, flexibility in configuration, and deployment options.
Deployment and customer support: Microsoft Azure users have provided varying feedback on the time required for deployment, setup, and implementation phases, with some mentioning a three-month deployment period and an additional week for setup. Other users mention a one-week timeframe for both deployment and setup. Careful evaluation of the context is crucial for accurately assessing implementation duration. Similarly, users of Google App Engine also reported different timeframes for deployment, setup, and implementation. Some mentioned three months for deployment and an extra week for setup, while others reported one week for both. Considering the specific context is essential to evaluate the duration of each phase accurately., In terms of customer service, Microsoft Azure receives positive feedback for its responsiveness and expertise. Users appreciate the prompt and helpful assistance in resolving technical issues, as well as the availability of comprehensive documentation. On the other hand, Google App Engine also has highly regarded customer service, with users appreciating the responsiveness, effectiveness, and reliability of the support team. They find the promptness in addressing queries and the knowledgeable guidance offered by customer service representatives to be satisfactory.
The summary above is based on 27 interviews we conducted recently with Microsoft Azure and Google App Engine users. To access the review's full transcripts, download our report.
"The product's initial setup phase was straightforward, considering that there is good documentation explaining the implementation part of it."
"Its ability to integrate with most devices helps users who have different or old devices."
"The initial setup is okay. It's not too complex. Deployment took about one day."
"The WhatApp feature is the most valuable."
"Google App Engine's most valuable feature is self-management. You do not have to manage the infrastructure underneath where all the functions are happening, such as load balancing deployment and version management, they are managed by the system itself."
"The solution is serverless, so we don't have to operate it."
"Administering App Engine is simple; it has intuitive UIs and a very scalable app engine."
"The product's setup and deployment phases are easy."
"I like the familiarity of this solution."
"To me, the most valuable Azure features are AKS, Cloud SQL, security, and account management."
"It is a reliable solution that is easy to set up."
"Much more intuitive and more visual than AWS. More obvious where things are and how to change their configurations, etc."
"The stability is very good. The performance is excellent."
"The most valuable feature is the virtual machine."
"There are plenty of functions available that we have used extensively. It is a complete platform of services."
"The support is responsive and dedicated to SMEs."
"The product's price is an area of concern where improvements are required."
"The only concern is that there is a number of the offerings which are built on their own proprietary technologies. With some of the offerings in Google Cloud, it's difficult to have a path to migrate to other cloud providers."
"I would like a simpler deployment tool on laptops. It is a bit complicated at the moment. We know how to do it, but it could be easier to deploy it on laptops."
"Difficult to assess how pricing is managed."
"I am limited to sending a photo to five people. I want to be able to send a photo to many people, not just five."
"Some features of runtime don't work well in App Engine."
"The documentation and community are lacking for this product."
"I think there's still a lot that can be done with Google Meet and the video conferencing part of it. It could be more dynamic in terms of what can be done with it."
"Integration with other services could be much better."
"Azure does not handle scalability as well as its competitors. Sometimes a 10 percent increase in a server with 20 percent of CPU usage pushes the server up to 100 percent load, and you start having performance issues."
"The solution's email hosting pricing could be improved."
"Improving transparency in billing is crucial for us. Understanding how billing works only becomes clear once we start using the services. A more accurate billing calculator would help us anticipate costs associated with using specific services."
"Virtual networks might be improved by adding more rules for the validation of protocols and peripheral elements in security assurance."
"It would be helpful if Azure provided more information on the various add-ons to give people an understanding of what they are used for, and how they're applied by other companies or businesses."
"I think better accelerators and better tools that can be used to migrate and leverage the existing models and data schemas are needed."
"It would be ideal if they could reduce costs a bit. Right now, we find the product to be expensive."
Google App Engine is ranked 11th in PaaS Clouds with 23 reviews while Microsoft Azure is ranked 1st in PaaS Clouds with 299 reviews. Google App Engine is rated 8.2, while Microsoft Azure is rated 8.4. The top reviewer of Google App Engine writes "Simplifies app development process for businesses". On the other hand, the top reviewer of Microsoft Azure writes "Promotes clear, logical structures preventing impractical configurations and offers seamless integration ". Google App Engine is most compared with Amazon AWS, Heroku, IBM Cloud Private, IBM Public Cloud and Amazon Lightsail, whereas Microsoft Azure is most compared with Google Firebase, Amazon AWS, Oracle Cloud Infrastructure (OCI), Pivotal Cloud Foundry and Salesforce Platform. See our Google App Engine vs. Microsoft Azure report.
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