GoToMeeting vs Skype for Business comparison

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1,184 views|502 comparisons
86% willing to recommend
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2,776 views|1,020 comparisons
78% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between GoToMeeting and Skype for Business based on real PeerSpot user reviews.

Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed GoToMeeting vs. Skype for Business Report (Updated: May 2024).
772,649 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"I like GoToMeeting because it is lighter than other solutions, such as Webex.""GoToMeeting is very handy. It's good software. I would definitely recommend it.""There is no lagging and the meeting interaction is seamless.""We don't have any link issues whether you use it to browser, or use it as a client. It worked perfectly fine for us.""Pricing is reasonable. It's not expensive. The pricing is one of the great selling points for the product.""GoToMeeting's security is very good. I've never known anybody to crash a GoToMeeting.""The most important feature for me was the iPhone app.""GoToMeeting's low latency is crucial because everybody is using VPN to connect to their PCs at work. The sound and video quality are solid, and the whiteboarding features were especially useful. The administrative side of it was fairly simple and intuitive to use."

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"The tool's most valuable features are its audio and chat functions. They help us save time and have good telephone integration.""It saves trouble, and it saves us time.""A good option for virtual meetings.""Making calls and having meetings is easy.""The simplicity and ease of use are the most valuable features. It's so much easier and quicker than writing an email to someone and waiting for them to read it.""The most valuable feature is stability.""I like the seamless integration to local telecommunications.""The calling features are most valuable, especially now as we are working remotely."

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Cons
"In the next release, I would for it to incorporate files more efficiently from one computer to another when we covert things and send them out. I'm not sure if it's capable of that.""We would like some improvement in the speed of initiating this solution, as it is currently fairly slow.""It is not so stable.""Manageability needs to be improved.""Using GoToMeeting in a meeting-sized conference room is kind of a letdown. The camera is supposed to track the speaker and focus on that person so that they can be on the screen. That feature rarely worked. We tested it thoroughly, so maybe it was an issue with the size of the conference room. It may not be suitable for large conference rooms.""The sound quality is good but the video quality needs improvement.""Poor error recovery, too sensitive to transmission errors. Needs better codecs and more robust system software that can handle network glitches.""In addition to the features it already has, I think GoToMeeting should also have additional features that are not present at the moment."

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"Skype for Business could improve by having a document channel or repository. Microsoft Teams has a better repository place for documents that you can share with your team. You can access it anywhere from any device.""The group feature of Skype for Business needs improvement. It should also be improved for online lectures.""There are issues with the bandwidth, particularly for external meetings,""We overcame the audio quality issues by asking users to use the 'Call Me' feature with their desk phone.""Sometimes Skype is slow, and we cannot use other elements of our devices while using the Skype solution.""We need a feature where you can virtually raise your hand to silently let the presenter know that you have a question.""The video conferencing quality can be improved.""The solution lacks to provide reporting functionality, and I would like to see the solution provide that feature."

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Pricing and Cost Advice
  • "Negotiate for discounts."
  • "It is a little expensive although now, with the competition from Zoom and other products, they have lowered their prices and it is better."
  • "GoToMeeting is a little bit expensive compared to other products."
  • More GoToMeeting Pricing and Cost Advice →

  • "We have been able to save money by moving our conferencing solution to Skype for Business Conferencing."
  • "We negotiated a fair price with Microsoft. It is definitely worthwhile to negotiate with them for the best price for your solution."
  • "The pricing is really good. It is quite affordable because it came with our Office 365. It is on a per-user license, which is nice. I quite like that they have made it very granular with all of their licensing."
  • "It may be considered costly for certain markets, such as in India."
  • "It may be slightly costly, but the features are awesome."
  • "To realize value from the purchase of Skype Business, you need to take advantage of all the important functions of the program."
  • "The cost of Skype for Business is incorporated into our Office 365 licenses."
  • "We purchased an open license."
  • More Skype for Business Pricing and Cost Advice →

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    772,649 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:Reduced the need for physically commuting between offices.
    Top Answer:This is not an expensive solution, we pay around $5,000AUD maximum per year. There are other fees for data carriage, PABX fees, and the like but they would apply to any similar product.
    Top Answer:We're phasing out the use of GoToMeeting because of some of its deficiencies. It lacks ease of connectivity, calendar integrations, and third-party app integrations. The user interface is quite poor… more »
    Top Answer:The solution’s video quality is fine.
    Top Answer:The solution has very limited features. The solution should improve the chat and add more flexibility to make a call.
    Ranking
    11th
    out of 63 in Virtual Meetings
    Views
    1,184
    Comparisons
    502
    Reviews
    4
    Average Words per Review
    407
    Rating
    7.3
    4th
    out of 63 in Virtual Meetings
    Views
    2,776
    Comparisons
    1,020
    Reviews
    20
    Average Words per Review
    326
    Rating
    7.8
    Comparisons
    Zoom logo
    Compared 20% of the time.
    TeamViewer logo
    Compared 13% of the time.
    Adobe Connect logo
    Compared 13% of the time.
    Webex logo
    Compared 8% of the time.
    Microsoft Teams logo
    Compared 8% of the time.
    Also Known As
    Skype for Business Plan 1, Skype for Business Plan 2, Lync Server
    Learn More
    Overview

    GoToMeeting web conferencing software makes it simple and cost-effective to collaborate online with colleagues and customers. Best of all, meeting participants can share their webcams in high definition, so you can enjoy more personal interactions _ without needing a complicated setup.

    Skype for Business offers features including presence, IM, voice and video calls, online meetings, conferencing, and telephony solutions that support enterprise-level collaboration requirements. Skype for Business Record meetings, share your screen, and annotate PowerPoint for real-time collaboration with up to 250 people and use whiteboard, polls, Q&A, and built-in IM during your business meetings to make them more productive. Skype for Business provides new client experience, Skype for Business Server provides several new features to improve manageability of on-premises servers and hybrid solutions. Skype for Business also supports the Lync client experience so that you can choose a phased upgrade approach to the new client experience for users. Skype for Business is also an integral part of Microsoft Office 365, providing PSTN Conferencing, Cloud PBX, PSTN Calling, and Skype Meeting Broadcast capabilities to Office 365 users.
    Sample Customers
    AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire
    EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.
    Top Industries
    REVIEWERS
    Computer Software Company20%
    Financial Services Firm20%
    Comms Service Provider13%
    Legal Firm7%
    VISITORS READING REVIEWS
    University22%
    Financial Services Firm13%
    Educational Organization12%
    Computer Software Company11%
    REVIEWERS
    Computer Software Company27%
    Financial Services Firm20%
    Comms Service Provider12%
    University7%
    VISITORS READING REVIEWS
    Educational Organization88%
    Computer Software Company2%
    Government2%
    Financial Services Firm2%
    Company Size
    REVIEWERS
    Small Business74%
    Midsize Enterprise9%
    Large Enterprise17%
    VISITORS READING REVIEWS
    Small Business30%
    Midsize Enterprise6%
    Large Enterprise63%
    REVIEWERS
    Small Business28%
    Midsize Enterprise27%
    Large Enterprise45%
    VISITORS READING REVIEWS
    Small Business4%
    Midsize Enterprise89%
    Large Enterprise7%
    Buyer's Guide
    GoToMeeting vs. Skype for Business
    May 2024
    Find out what your peers are saying about GoToMeeting vs. Skype for Business and other solutions. Updated: May 2024.
    772,649 professionals have used our research since 2012.

    GoToMeeting is ranked 11th in Virtual Meetings with 24 reviews while Skype for Business is ranked 4th in Virtual Meetings with 60 reviews. GoToMeeting is rated 7.8, while Skype for Business is rated 7.8. The top reviewer of GoToMeeting writes "It features low latency, which is crucial because everybody is using VPN to connect to their PCs at work". On the other hand, the top reviewer of Skype for Business writes "Reliable, useful for remote work, and great but isn't as robust as Microsoft Teams". GoToMeeting is most compared with Zoom, TeamViewer, Adobe Connect, Webex and Microsoft Teams, whereas Skype for Business is most compared with Webex, Zoom, TeamViewer, Cisco Meeting Server and Cisco Jabber. See our GoToMeeting vs. Skype for Business report.

    See our list of best Virtual Meetings vendors.

    We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.