We performed a comparison between HeadSpin and Sauce Labs based on real PeerSpot user reviews.
Find out what your peers are saying about Tricentis, OpenText, Perforce and others in Functional Testing Tools."The most valuable feature is that this is the first connected intelligence all-in-one platform."
"The most valuable feature of HeadSpin it's the integration with other solutions. It is great. I can search for an element or do a quick debugging on the application right on HeadSpin. It's very useful."
"It has an interesting feature called AV box testing. A lot of companies that are in the OTT segment don't really understand what their streaming is like. They can't test for streaming quality. There are restrictions where you cannot simulate live streaming. For example, on Netflix, you can't simulate how a movie is being streamed on a remote device. That's why HeadSpin has got this AV box testing feature. It is a patented feature. They send an AV box to your location, and you can test live streaming, which is something that no other company does."
"The technical support is really helpful because we can set up direct calls with them if we want to. We can use Zoom or Google Meet to interact with them directly, and if there is an issue in our system, they will help us by reproducing the issue in their machines and trying to figure out a solution. The support is really smooth, and we like that they're very supportive."
"The initial setup of HeadSpin was very easy and user-friendly. It was easy to configure and write a script."
"The most valuable features of the product are the performance parameters it gives us."
"Testing my app on cloud has really helped us with save time and resources to procure various hardware and software, and set those up."
"The custom capabilities that can be provided to Sauce Labs VMs during automated testing sessions are a valuable option for experimental or niche testing."
"The most valuable feature is the ability to easily test multiple browsers and versions, as well as off-loading our local environments using the SauceCloud."
"From an infrastructure support perspective, the number of VMs, browsers installations and versions that we would be maintaining without Sauce Labs would be a lot. This includes not only the infrastructure costs, but also the maintenance costs and people's time. The labor cost associated with maintaining all of that would be considerably high. In terms of efficiency, having concurrent VMs with various browser combinations available has allowed us to run multiple executions by all our teams."
"Sauce Lab analytics helped us to get detailed knowledge on test cases execution and logs."
"It runs on the cloud, so you don't have physical setups to run all of this."
"I find that the multitude of browser and OS versions are very helpful for broadening testing scope."
"Running tests in parallel."
"HeadSpin could improve on the user interface because it is very poor. The checks that are done on the iOS devices are very difficult, but for Android, it runs great. For all iOS devices, the user interface and how it interacts with the device are very poor."
"HeadSpin needs to improve the hardware. With the mobile, the battery life reduces and must be continuously charged."
"If you want to do some testing or check the devices manually or check the application in a particular device manually, it is really laggy. That's a disappointment because sometimes we would like to do manual testing when our local devices are not available."
"They should automate their onboarding. A lot of things are still manual. They can create a video assistant or something like that to completely automate the entire process."
"Support and pricing could be improved."
"Sometimes, devices go offline and some features are not functioning on some devices, specifically on iOS."
"The testing process is difficult. I need to prove the complete competency of the tool, and I am finding that challenging."
"Every time that we run scenarios where we need to discover the geolocation of our customers, by default it shows as Palo Alto, California. That's a problem for us and we need a workaround for those cases... It would be helpful if we could enter a latitude and longitude into Sauce Labs configuration and say, "When you run a virtual Chrome device or an iPhone, make this your default location. Then, provide me that device so I can run my scenarios," because we have stores in different regions across the United States."
"Sauce Labs has room for improvement with its price point. Using a real mobile device, and having that dedicated to your team, costs more than actually purchasing a mobile device. We haven't tried the real devices yet. This is because of their price point."
"Sauce Labs needs to be improved in the different platforms for farm testing, like iOS and Android farm testing and farm testing web browsers."
"I may not know what should be improved on the platform, but I think it could offer a greater variety of testing solutions. I know there might be competing solutions that cover more things I'm unaware of, and it could expand a bit more. We've done a lot of automated testing scenarios, and that's all the rage these days, so I think Sauce Labs could look at potential ways to improve and cover other scenarios."
"They could improve the platform's customer support services."
"On a rare occasion, I will come into a ticket where a customer will have reached out to me after reaching out to Sauce Labs, saying, "Sauce Labs doesn't understand what I am going through. They are not being very helpful." So, I try to do clean up there. Outside of those extremely rare occasions, I have only had one or two of those support issues."
"Running tests in the SauceCloud can take longer than running in a local environment."
HeadSpin is ranked 20th in Functional Testing Tools with 6 reviews while Sauce Labs is ranked 11th in Functional Testing Tools with 113 reviews. HeadSpin is rated 8.0, while Sauce Labs is rated 8.8. The top reviewer of HeadSpin writes "It fulfills everything from automation to manual performance". On the other hand, the top reviewer of Sauce Labs writes "Robust documentation, helpful support representative, good licensing model". HeadSpin is most compared with Perfecto, BrowserStack and pCloudy, whereas Sauce Labs is most compared with BrowserStack, Perfecto, LambdaTest, Bitbar and Applitools.
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