We performed a comparison between HubSpot Sales Hub and LeadSquared based on real PeerSpot user reviews.
Find out in this report how the two CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I found the interface to be modern and intuitive. It offers excellent documentation and guidance for effectively managing sales pipelines."
"HubSpot Sales Hub is useful for managing workflows."
"The most valuable feature of the solution is the tracking of customer interaction and client introduction."
"HubSpot Sales Hub had a noticeable impact on the sales cycle length for our customers. Before focusing on the sales process, we implemented various versions, including support and payment management modules. The automation and improvements facilitated by HubSpot Sales Hub were evident, making it a valuable tool for driving positive transformations in our sales processes."
"The solution makes it easy for you to log in and manage your pipeline. So pipeline management is very easy and simple."
"The tool has improved my sales pipeline management. It allows me to track the progress of each sales cycle and receive alerts when a sales stage is ending, prompting me to take necessary actions. I can easily manage customer interactions, primarily through email, which are automatically associated with the corresponding lead or opportunity. This helps me forecast sales. Additionally, the tool offers other useful tools for marketing and email marketing activities."
"HubSpot Sales Hub provides its users with very user-friendly UX or customization controls."
"The tool facilitates adding the relevant information to the records automatically, so you don't have to look things up, as there is an automated search engine and a complete field for you."
"The most valuable feature of LeadSquared is an easy-to-understand user interface."
"The most valuable feature of LeadSquared is the customization."
"LeadSquared's most valuable features are it comes equips with all the basic features of a CRM. It integrates well with our existing systems and is user-friendly."
"The initial setup is very easy."
"There are a lot of areas in HubSpot Sales Hub that can improve. It is lacking some direct automation. There are a lot of challenges that we have during the integration. To solve this problem, we are using other third-party tools. They could improve on direct automation."
"There have been some challenges related to workflow customization and terminology."
"When it comes to the UI part of the product, it looks very novice and definitely not something meant for an enterprise-grade level business."
"It would be good if there were sort of more templated processes offered by the tool since this is an area where the product has shortcomings."
"There is always room for improvement; I expect more integrations with different tools. I also appreciate the mobile app's user-friendliness. However, I think there could be improvements in database cleaning and customization options for information presentation on the screen. Overall, as a final user, I am very happy with HubSpot Sales Hub."
"There have been many instances where we later identified certain customers that should have been on our target list yet were not."
"In my experience, the reporting area of the solution is somewhere the solution lacks a bit."
"The tool should get better at catching leads. Currently, it works better on catching inbound leads. Whenever a person signs up on the website, HubSpot catches the lead and creates an account. However, it is not 100 percent accurate."
"The solution can get quite expensive, especially as you add more users."
"The notifications and workflow management can be improved in LeadSquared."
"The solution's report section is not very capable and could be improved."
"The solution’s UI could be more user-friendly."
HubSpot Sales Hub is ranked 13th in CRM with 15 reviews while LeadSquared is ranked 28th in CRM with 4 reviews. HubSpot Sales Hub is rated 8.0, while LeadSquared is rated 7.6. The top reviewer of HubSpot Sales Hub writes "Offers better lead and opportunity management, improved forecasting, increased visibility, and time-saving benefits". On the other hand, the top reviewer of LeadSquared writes "Reliable and offers helpful technical support but is expensive". HubSpot Sales Hub is most compared with Affinity, whereas LeadSquared is most compared with Zoho CRM, ExtraaEdge and Salesforce Marketing Cloud. See our HubSpot Sales Hub vs. LeadSquared report.
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