We performed a comparison between IBM BPM and Newgen OmniFlow based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It has improved my organization quite a bit. It brought awareness to what the business processes are, even to the business side, who did not necessarily know what they are."
"Responsive Portal + Process Federation Server. This set of solutions offers a unified worklist to our customers."
"With the Process Center, I can go to one place and view what all the environments are doing."
"This solution has streamlined our operation and improved the TAT of sales, operations, and underwriters."
"We have automated processes with IBM BPM and DocuSign. Its valuable features include low-code, timer, etc. It makes it simple to implement the products. We generate reports using the solution."
"This solution is very stable."
"We use the solution to develop and deliver products."
"Integration is a big plus for me."
"Newgen will structure the system based on all the requirements of the business. We can design the forms as complex forms or make our own versions to fix what's wrong."
"The most valuable features of Newgen OmniFlow are the user interface, the low-code no-code designer tools, and the integration models are important."
"It is working fine so far. I haven't heard anything bad about it from the applications team that is using it, so I assume that it is doing okay."
"They are a good team that is proactive, and they are trying to accommodate all of our requirements."
"The most valuable feature is the flexibility in using it."
"The most valuable feature for us is the Omnicon. That made sense for us because our company is now able to capture information from documents."
"The UI is easy. It's not very code based, so you can make certain changes on your end."
"Where it can be improved is Integration. I think that the direction that IBM is taking now, to have something that is much more integrated, that can be seen as one single solution, is clearly the right way."
"New users will need at least six months to get comfortable with IBM BPM, at least initially. So, there's a learning curve."
"We need process monitoring. It is somewhat complex to monitor all the processes which work."
"IBM BPM needs to have a better and modified interface."
"The price and the overall installation process could be improved."
"We thought there might have been a little more discussion early on about, "Hey, if you're doing this, set it up this way," or some best practices or some guidance that we didn't get."
"We have been experiencing bad performance and instability."
"I would like to see the front-end support improved because it should be fully integrated and supported."
"I would like to see more automated analytics built into the solution."
"We had consistent issues of Newgen OmniFlow crashing. It's not compatible with bounce browsers like Chrome."
"There should be some reporting and dashboarding capabilities. I don't see such capabilities built into it. Sometimes, the leadership wants to understand the business cases that we want to automate. We face a lot of challenges to justify why we are using Newgen, and we need a way to present that to the leadership. If there is something out of the box and if we can get meaningful dashboards and reporting capabilities, it would be helpful."
"Newgen OmniFlow could improve by having more out-of-the-box integration modules. It would be beneficial to have an analytics model that is not currently present."
"At the system level, I would like to see things be much more flexible, especially for different document templates and introducing changes."
"The development teams should be more agile and they need to have more team members."
"In terms of stability, like every product it has its issues."
IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews while Newgen OmniFlow is ranked 30th in Business Process Management (BPM). IBM BPM is rated 7.8, while Newgen OmniFlow is rated 7.8. The top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". On the other hand, the top reviewer of Newgen OmniFlow writes "Enabled us to consolidate workflows and reduce time spent searching for transactions". IBM BPM is most compared with Camunda, Appian, Pega BPM, IBM Business Automation Workflow and Apache Airflow, whereas Newgen OmniFlow is most compared with Camunda, Pega BPM, Appian, Nintex Process Platform and Apache Airflow. See our IBM BPM vs. Newgen OmniFlow report.
See our list of best Business Process Management (BPM) vendors.
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