We performed a comparison between IBM BPM and OpenText MBPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We have used a lot of out-of-the-box reporting on the process performance metrics. We have been able to make suggested changes to staff for this role or streamlining by eliminate some activities where people were not requiring a lot of work in the first place."
"The case management and its integration with process design are good features."
"The process creation."
"Its workflow and integration with SAP are the most valuable features. It is also a stable solution."
"With the Process Center, I can go to one place and view what all the environments are doing."
"It makes the company business processes work more efficiently."
"It is being able to see the process, and understanding what the process is versus having to bury it in code somewhere."
"We like that it does not require a lot of hours to train our people."
"Not just the solution's automation capabilities, but we like everything about it since we are more of a system integrator."
"Some of the features are not enough for my business. We need to build custom user management for the many end users affected by BPM."
"We need process monitoring. It is somewhat complex to monitor all the processes which work."
"IBM BPM is stable, but sometimes there are issues with the server."
"Also, we would like to see integration with artificial intelligence, machine learning-type of technical capabilities. Right now, there are a lot Watson libraries out there. Building those integrations more, out-of-the-box, from IBM would be a good direction."
"Where it can be improved is Integration. I think that the direction that IBM is taking now, to have something that is much more integrated, that can be seen as one single solution, is clearly the right way."
"It can definitely be improved in terms of performance and stability."
"Importing and exporting between multiple environments is more difficult with other tools."
"Needs better reporting. I do not think that we are fully taking advantage of what it already has yet."
"The user interface could be better in OpenText MBPM."
"There are shortcomings in the solution's support and documentation part."
IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews while OpenText MBPM is ranked 41st in Business Process Management (BPM) with 2 reviews. IBM BPM is rated 7.8, while OpenText MBPM is rated 7.0. The top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". On the other hand, the top reviewer of OpenText MBPM writes " A solution offering good automation capabilities while needing to improve its support and documentation". IBM BPM is most compared with Camunda, Appian, Pega BPM, IBM Business Automation Workflow and Apache Airflow, whereas OpenText MBPM is most compared with Camunda and webMethods Integration Server. See our IBM BPM vs. OpenText MBPM report.
See our list of best Business Process Management (BPM) vendors.
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