IBM Business Automation Workflow vs IBM Case Foundation comparison

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3,692 views|2,592 comparisons
77% willing to recommend
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497 views|401 comparisons
85% willing to recommend
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Executive Summary

We performed a comparison between IBM Business Automation Workflow and IBM Case Foundation based on real PeerSpot user reviews.

Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed IBM Business Automation Workflow vs. IBM Case Foundation Report (Updated: June 2024).
772,649 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"This is a low-code software where you can just drag and drop on the user interface. There are also a lot of quality integrations such as TMS.""IBM Business Automation Workflow provides a seamless streamlined collaboration within the organizations.""The dashboards are helpful because you can display reports directly on your screen.""It helps develop applications very quickly. Once clients get used to it and familiar with the methodology, then they don't feel so locked in. It is able to add this element of agility to our clients' software development lifecycle. That is my favorite thing about it: You're not so locked in as you used to be when developing applications.""It gives us the ability to create toolkits and use them across many different applications. It allows us to write things one time, instead of having to write a diary for every single different application. We can write at once and reuse it.""It is the only product that includes capture content management and a process suite, as well as rules in RPA.""The most valuable feature is automation, which is quite strong and we are quite happy with it.""This product is tightly integrated with the RPA automation process."

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"Case Foundation provides a strong security boost.""The most valuable features are those involving decision making, analysis, and anything related to event documents because those processes are related to content as well.""The client and the IBM content navigation are the solution's most valuable features.""The most valuable feature is its stability, which is why we are using it.""The most valuable feature is the content manager part of the file as it is very stable, robust, and reliable.""The solution is scalable.""It provides us the capability of producing b​​usiness processes for documents that are launched immediately when a document comes into the repository.""It's very easy."

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Cons
"The UI of the solution is not good. They should work to update the solution and make it better and fresher.""I feel that the features are not user-friendly.""The SCADA Systems are very sophisticated and have a hard time integrating with our older scales. The technical support in regards to the partner side needs some improvement.""From what I understand, in the next release they're actually going to combine all of this together as one integrated solution... If we could have one unified way to build a solution, that would really help.""Sometimes, we feel like we are not getting the full features of the content management capabilities.""One significant challenge is the lack of accessible forums or resources to seek help or information when problems arise.""Improvements could be made in debugging and troubleshooting.""IBM Business Automation Workflow can improve UI flexibility and integration. Additionally, the solutions from IBM have to provide a paperless solution, allowing for digital versions of documents."

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"There is a need for more open and flexible integration capabilities, allowing seamless collaboration with a broader spectrum of business process management solutions, beyond the confines of IBM's document management offerings.""Once a workflow is launched then it stays static forever, which is a problem because if there is a change in the business then you cannot change the workflow.""The interface needs to be more user-friendly.""There are some features that could be enhanced like the document viewer""We are now using microservices but there are some areas where the coordination with FileNet is problematic.""90% of the feedback we receive states that the UI is not very user-friendly.""The cloud version could use more stability.""IBM needs to update the user interfaces of all its products to make them more intuitive and accessible to beginners. Compared to Microsoft products, IBM solutions are less user-friendly. IBM programs are hard to master. It's a problem in my region because it's hard to find IT staff who can work with IBM."

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Pricing and Cost Advice
  • "The solution has saved us time."
  • "There is still a relatively high total cost of ownership to actually implement, support, and stand up solutions."
  • "Nowadays, clients are looking at pricing as one of the major factors. For IBM products, they always think it is expensive for them. We are still educating our clients on the IBM FlexPoints licensing."
  • "When you compare with Laserfiche and M-Files, IBM is expensive."
  • "Licensing varies by use-case."
  • "IBM Business Automation Workflow has a flexible pricing mode, but the price is expensive. The price of the solution reflects the quality of the solution which is very high. The technical support is an additional cost."
  • "Our license is on a three-year term."
  • "It is on the expensive side, but it provides excellent supportability and an ecosystem that is proven to be a great fit for our organization."
  • More IBM Business Automation Workflow Pricing and Cost Advice →

  • "Pricing is in the mid-range, it is not cheap, but it's not expensive."
  • "This is not an expensive solution and we are using the standard license."
  • "IBM Case Foundation is a little expensive."
  • "The price falls in the middle range—not overly expensive but not extremely affordable either."
  • More IBM Case Foundation Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:We researched both IBM solutions and in the end, we chose Business Automation Workflow IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing… more »
    Top Answer:The most valuable feature of IBM Business Automation Workflow is cost management.
    Top Answer: A valuable feature includes seamless integration with the document management system, along with robust capabilities in analytics and reporting.
    Top Answer:The price falls in the middle range—not overly expensive but not extremely affordable either. I would rate it five out of ten.
    Top Answer:There is a need for more open and flexible integration capabilities, allowing seamless collaboration with a broader spectrum of business process management solutions, beyond the confines of IBM's… more »
    Ranking
    Views
    3,692
    Comparisons
    2,592
    Reviews
    7
    Average Words per Review
    477
    Rating
    7.6
    Views
    497
    Comparisons
    401
    Reviews
    3
    Average Words per Review
    441
    Rating
    8.0
    Comparisons
    Also Known As
    Business Automation Workflow
    Case Foundation, FileNet Business Process Manager
    Learn More
    Overview

    IBM Business Automation Workflow combines business process management and case management capabilities in one workflow solution. It integrates the capabilities of business process and case management into a single workflow offering. It unites information, process, and users to provide a 360-degree view of work to drive more successful optimized business outcomes. IBM Business Automation Workflow on Cloud provides the same capabilities that are offered in the IBM Business Automation Workflow offering, all within a ready-to-use, cloud-based environment that is hosted in IBM Cloud data centers and managed by IBM.

    IBM Case Foundation is for organizations that need to harness unstructured information and integrate it with business processes to drive critical business decisions. It enables organizations to create, manage and optimize case-based processes and is designed to decrease development costs while significantly improving process performance. Case Foundation links specific pieces of content with a structured workflow. It's an on ramp for organizations that choose to move from document-centric workflow solutions to the advanced capabilities of IBM Case Manager.
    Sample Customers
    Key Bank, Barclays, Control€xpert, MIR Insurance Brokers, Conqord Oil
    Suncorp Group Limited
    Top Industries
    REVIEWERS
    Financial Services Firm64%
    Computer Software Company14%
    Engineering Company7%
    Government7%
    VISITORS READING REVIEWS
    Financial Services Firm34%
    Computer Software Company12%
    Government7%
    Insurance Company6%
    VISITORS READING REVIEWS
    Computer Software Company23%
    Financial Services Firm18%
    Government16%
    Insurance Company8%
    Company Size
    REVIEWERS
    Small Business23%
    Midsize Enterprise14%
    Large Enterprise64%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise11%
    Large Enterprise74%
    REVIEWERS
    Small Business31%
    Midsize Enterprise31%
    Large Enterprise38%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise10%
    Large Enterprise65%
    Buyer's Guide
    IBM Business Automation Workflow vs. IBM Case Foundation
    June 2024
    Find out what your peers are saying about IBM Business Automation Workflow vs. IBM Case Foundation and other solutions. Updated: June 2024.
    772,649 professionals have used our research since 2012.

    IBM Business Automation Workflow is ranked 13th in Business Process Management (BPM) with 22 reviews while IBM Case Foundation is ranked 27th in Business Process Management (BPM) with 12 reviews. IBM Business Automation Workflow is rated 7.8, while IBM Case Foundation is rated 7.8. The top reviewer of IBM Business Automation Workflow writes "Good for case management, integration capabilities but lacks stability". On the other hand, the top reviewer of IBM Case Foundation writes "Streamlined business process automation with user-friendly design". IBM Business Automation Workflow is most compared with IBM BPM, Camunda, Apache Airflow, AWS Step Functions and Nintex Process Platform, whereas IBM Case Foundation is most compared with . See our IBM Business Automation Workflow vs. IBM Case Foundation report.

    See our list of best Business Process Management (BPM) vendors.

    We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.