We performed a comparison between IBM Security QRadar and ManageEngine Log360 based on real PeerSpot user reviews.
Find out in this report how the two Log Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a scalable solution."
"QRadar, Splunk, and ArcSight are SIEM solutions with built-in AI/ML features. They can do the complete investigation and alert the admin about what is happening. They can also do the root cause analysis. There are many other features that come with QRadar. It has a more granular log, so you can integrate with various non-IT as well as IT-based components. You can get unstructured data to the SIEM data, and you can identify more what is happening in the network or what is happening in the central head office. You can also identify what is happening between your remote offices. You can also use it to identify what the users in the field are doing on their devices and how things are moving. From the integration point of view, it is very centric. It gives complete control centrally. If a user is not connected to the system, whenever he comes online, we can see the policy updates over the Internet, and we can ensure that the data that is supposed to be protected is protected."
"The tool helps with infrastructure, application, and network monitoring."
"I think it's a very stable product that provides much more visibility than the other product."
"It's built around Red Hat Linux, which is highly robust."
"Technical support is good overall."
"We have the abilities to monitor each instance which originates on the process along with the performance of each department."
"The threat protection network is the most valuable feature, because when you get an offense, you can actually trace it back to where it originated from, how it originated, and why."
"It basically helps us. We have to stay in compliance with certain issues with some of our customers. We have to have these types of tools in place for protecting our network and our data. We're in the aerospace industry, so we have a lot of defense contracts. So, all those guys will make sure that we're protecting their information, and it does a good job in that aspect."
"The deployment is quite simple and pretty straightforward."
"The solution could be improved by including XDR, remediation and Sandbox."
"It is nice to be able to monitor and to have notifications."
"The reporting is great. Everything you need is in the report for you already."
"The most valuable features for us are the application logs monitoring and the dashboard, which provides a single-pane view of all the ongoing activities."
"The reports that you can run are really nice."
"The most valuable feature is that this solution is more secure than others, and there are more applications and features as well."
"The IBM support can be better."
"With IBM Security QRadar, my company faced issues with the support we received for the product."
"There are a lot of things they are working on and a lot of technologies that are not yet there. They should probably work out a better reserve with their ecosystem of business partners and create wider and more in-depth qualities, third-party tools, and add-ons. These things really give immediate business value. For instance, there are many limitations in using SAP, EBS, or Micro-Dynamics. A lot of things that are happening in those platforms could also be monitored and allowed from the cybersecurity risks perspective. IBM might be leaving this gap or empty space for business partners. Some larger organizations might already be doing this. It would be very nice if IBM can make some artificial intelligence part free of charge for all current QRadar users. This would be a big advantage as compared to other competitors. There are companies that are going in different directions. Of course, you can't do everything inside QRadar. In general, it might be very good for all players to provide more use cases, especially regarding data protection and leakage prevention. There are some who are already doing some kind of file integrity or gathering some more information from all possible technologies for building anything related to the user and data analysis, content analysis, and management regarding the data protection."
"There are areas in IBM Security QRadar that could benefit from improvement. Its ability to customize knowledge for specific purposes could be enhanced. Also, it lacks clarity in presenting details. It is also difficult to see the reports."
"There is a lot of manual configuration required in order for the product to run smoothly, and I think that it could be made more automatic."
"The quoting and the dashboard session could be improved. It should be more user-friendly."
"There are reports that I would like to generate that are either not included, or I cannot find."
"They should provide more manual examples online so that I can learn it myself."
"On the logging system, there's a local on-client side that is encrypted, and there's one that is not encrypted. It is only for diagnostical purposes. However, both being encrypted would be very valuable for some audits."
"It takes a little bit of time for Log360 to actually learn your environment."
"Most times log sheets are not assigned well."
"Their technical support should be improved."
"It's difficult to find which conditions have been applied to a report because they are provided by default by ManageEngine. However, with other SIEMs if you want to create a report, they provide details, like which conditions are triggering certain reports. This needs to be there in ManageEngine. It would be good to know which parameter has been applied to the report that is updating the system."
"The graphical interface could be made easier to use when you are connecting to different network equipment."
"The support needs improvement."
"The integration with SharePoint and Teams should be improved."
IBM Security QRadar is ranked 6th in Log Management with 198 reviews while ManageEngine Log360 is ranked 27th in Log Management with 15 reviews. IBM Security QRadar is rated 8.0, while ManageEngine Log360 is rated 7.2. The top reviewer of IBM Security QRadar writes "A highly stable and scalable solution that provides good technical support". On the other hand, the top reviewer of ManageEngine Log360 writes "Facilitates incident backtracking and identifying the cause of incidents but insufficient intelligence-driven analysis to suppress unnecessary alerts". IBM Security QRadar is most compared with Splunk Enterprise Security, Microsoft Sentinel, Wazuh, LogRhythm SIEM and Elastic Security, whereas ManageEngine Log360 is most compared with ManageEngine EventLog Analyzer, Wazuh, Splunk Enterprise Security, Fortinet FortiSIEM and Fortinet FortiAnalyzer. See our IBM Security QRadar vs. ManageEngine Log360 report.
See our list of best Log Management vendors, best Security Information and Event Management (SIEM) vendors, and best User Entity Behavior Analytics (UEBA) vendors.
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