We performed a comparison between Infor CloudSuite and Infor M3 based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Infor CloudSuite Industrial is easy to setup. The built-in solution is already there, so we can start implementing it right away when we install it in an organization. After going through different test executions and workshops, any missing features can be added using Infor extension tables and other products. It will take at least eight to nine months to go live."
"The solution is particularly effective for ERP. The automation of emails is a valuable feature for me. The solution is stable. The solution is scalable. Infor CloudSuite Industrial is better for its development aspect. It allows us to customize and implement changes more efficiently. The initial setup was straightforward. I recommend the solution."
"From a product perspective, it's more lenient and suitable for using features in finance, such as reconciling our payments, accounts payable, accounts receivable, etc."
"Workflow management and collaboration tools enhance operations and facilitate seamless interaction among departments."
"It is a complete wave management system to increase processing efficiency."
"It is a scalable solution."
"Some valuable features include improved transparency in sales processes, which has been vital for our operations."
"The product's most valuable feature is production planning. It is one of the core features."
"M3 has several useful features for managing supply chains, production, and customer orders. It's an excellent system that helps me meet all my requirements for fixed costs."
"It's very stable, and it handles all types of industrial and manufacturing businesses in very good ways. I've found it to be easy."
"The most valuable feature is the ability to cover different types of activities, and the requirement for maintenance and data is very low."
"The most valuable feature of the solution is that it is highly customizable."
"provides all modules, supply chain, HR - it's good for management."
"The most valuable feature of Infor M3 is the level of detail it has about the different manufacturing processes compared to other ERP solutions. Other ERP solutions provide the same level of integration as Infor M3, but Infor M3 specializes in several functions, such as planning and manufacturing."
"Infor comes up with different tools every year, and they are all compatible with Infor M3, which makes it a more reliable and trustworthy tool. The integration is very smooth."
"The user interface and user experience were good."
"Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle."
"Planning needs to be improved. That is, industry-specific planning details need to be added and refined."
"There is room for improvement in the pricing. For us, it's the pricing aspect. Since we're South African, it's difficult when it's a dollar-based product."
"The solution's support service could be better."
"It takes time to properly learn what the product can do."
"There should be better clarity and agreement on all interfaces and requirements before signing a contract. This would avoid unexpected costs and complications later on."
"The platform's distribution features need enhancement."
"Pricing is always an area where there is room for improvement."
"An area for improvement in Infor M3 is training. There should be more training resources available for clients. Clients also find it challenging to get consultants or integrators for Infor M3. The product doesn't have enough resources in the market to help clients."
"The product's technical support has certain shortcomings. Sometimes, my company doesn't get a proper response from their end."
"Its initial setup was probably complex, but it is a very good system."
"I would like to have some kind of dashboard to show an overview of different data on the same dashboard or on the same screen instead of moving to BI."
"The solution must provide more learning documents."
"We can't make modifications to fit the client's requirements."
"The solution is stable but not agile."
"The solution's technical support is an area with shortcomings that need improvement, especially the support for the product named M3 rather than the support offered by Infor as an organization."
Infor CloudSuite is ranked 14th in ERP with 13 reviews while Infor M3 is ranked 9th in ERP with 13 reviews. Infor CloudSuite is rated 8.0, while Infor M3 is rated 8.2. The top reviewer of Infor CloudSuite writes " Advanced forecasting and analysis capabilities". On the other hand, the top reviewer of Infor M3 writes "The solution is a reliable, stable, and cost-saving ERP". Infor CloudSuite is most compared with Infor LN, SAP Warehouse Management, IBM Maximo, Microsoft Dynamics 365 Business Central and Workday, whereas Infor M3 is most compared with SAP ERP, Infor LN, SAP S/4HANA, Microsoft Dynamics AX and Microsoft Dynamics 365 Business Central. See our Infor CloudSuite vs. Infor M3 report.
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