We performed a comparison between Infraon IMS and Nagios XI based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"Their discovery is very quick and they have a CSV file upload mechanism that allows you to onboard five thousand devices a day."
"The backup, restore, and comparison features are all good."
"The feature that I like the most and the best part is the customization."
"The most valuable feature is alerting. We get email alerts when a link is down that tell us which device is having a problem."
"We use the solution to automatically trigger processes to help us resolve issues. The whole IT process has been automated, such as trying to map all the users and the escalation process. So, if any issue happens, we get an SMS and WhatsApp of the report. If there is a critical issue this has to be sorted out, like the entire data center being down, then there is an alarm."
"Our response time is within 30 minutes for any support. This solution provides alerts immediately, so we are within our SLA, giving efficiency to our support."
"The role-based dashboards provide data points and charts and topology diagrams in a single window. It's like a spider web, where the application, connectivity, and everything is defined for each user of those applications."
"It is a stable product. After the initial configuration, you don't have to tweak it much. All systems of Everest IMS work perfectly."
"The dashboard allows you to see what's going on in the overall system."
"Nagios is a custom API manager, and we can expose custom APIs for our integration. This is a great feature."
"It's a monitoring agent. It's designed to do one thing. Its most valuable feature is its monitoring."
"The solution has a lot of plugins and scripts integrated with it."
"The solution is pretty stable."
"The most valuable feature of Nagios XI is customization. We can customize based on our requirements. We can do modifications and implement a lot of scripts. Additionally, it is easy to use."
"The most valuable feature is its support for different types of devices, where it can use all of the equipment that you need."
"BPI: It allows defining peripherals to map business criticality for efficient monitoring, as required."
"The Wi-Fi side needs improvement."
"The graphical view of the topology does not show us all of the connectivity in our network, which is something that could be improved."
"There might be some features in other products that are currently not there in Everest IMS and can be included. I have not yet compared it with any other product."
"We have enquired if there are any possibilities of monitoring non-IPBS devices."
"The GUI is in need of improvement. It is not drag-and-drop or easy to use."
"I would like to see an integrated view of Infraon IMS and Infraon Desk. It would be very helpful if that were integrated into the solution."
"Email support is a bit slow. Once you drop an email, it takes time."
"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure."
"I would like to have the option to add a new device or meet with the next release. Right now, it needs to be done from the backend which results in a heavy reliance on R&D."
"I would like a much easier GUI so that I can delete events and logs, which will free up a lot of space."
"I would like to see more customization in the network map because it is a bit tricky to use it."
"The PNP4Nagios plugin not working easily with XI is an issue for me, because some open source monitoring plugins do not work out of the box. But in the end, you learn to live with it."
"The product could be optimized to improve the administrative user experience via the Nagios Core Configuration (NCC) GUI module."
"The reporting part should be made simpler. While we can obtain all the reports we need, we always have to create work-arounds to get them."
"The product does not have SAP monitoring."
"The interface could be more user-friendly."
"It is really difficult to integrate Nagios XI with another system to generate logs and alert our management of failures in security infrastructure."
Infraon IMS is ranked 64th in IT Infrastructure Monitoring while Nagios XI is ranked 9th in IT Infrastructure Monitoring with 54 reviews. Infraon IMS is rated 8.4, while Nagios XI is rated 8.2. The top reviewer of Infraon IMS writes "Provides data accuracy for availability and policy harmonization". On the other hand, the top reviewer of Nagios XI writes "Great for monitoring IT services infrastructure with nice tools and helpful notifications". Infraon IMS is most compared with Zabbix and Microsoft Configuration Manager, whereas Nagios XI is most compared with Nagios Core, Zabbix, PRTG Network Monitor, Wireshark and Icinga. See our Infraon IMS vs. Nagios XI report.
See our list of best IT Infrastructure Monitoring vendors, best Network Monitoring Software vendors, and best Server Monitoring vendors.
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