We performed a comparison between JSCAPE by Redwood and Sterling Commerce Connect:Direct based on real PeerSpot user reviews.
Find out in this report how the two Managed File Transfer (MFT) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is easy to transfer large sets of files."
"The user interface feels easy to use."
"The speed of transferring large datasets is super quick, which allows us to work on multiple tasks at a time."
"We receive customized email notifications and alerts regarding user activities and the number of login attempts."
"It helped in confidentially transferring files with a vast number of servers available with no external applications required."
"The user-friendly interface has made it easy for fresh users to adopt it."
"The tool can transfer files of any size and type without any issue."
"Triggers are something that is very useful as they automate the use of boilerplate code, and we can define certain functionality of certain tasks also."
"Sterling Commerce Connect:Direct is a solution that is on the market for a very long time. There is an integrator that has been developed and evolves every year. On the roadmap, there is always a new integration. For example, it's one of the solutions in the market that out of the box can handle EBICS protocol. The file processing is done very well. By default, there are a lot of configurations that can be customized."
"Offers secure file transfers with a fast and efficient protocol for very large files."
"The Security Plus feature of this solution is excellent, and allows you to send encrypted files very securely to remote destinations."
"Automation is the most valuable feature."
"Security is the most valuable feature of this product."
"The product has been very stable."
"The most valuable feature is that it provides 100% reliability for file transmission. It ensures that files get delivered in a secure manner. When you use Connect:Direct, your file 100% gets delivered to the next delivery location. If the log shows that a file got delivered, it will have all the transmitted data without truncation or other data issues."
"Enhancing the user interface would make it more accessible and appealing to the new users and it will definitely enhance the user experience."
"The JSCAPE team could create detailed documents or blogs on how to troubleshoot certain errors that come over in integration with existing environment tools."
"The initial setup and configuration are time-consuming."
"They could create an in-depth document so that any user with little to no background can implement this and use the software effectively."
"The initial setup is time-consuming; it could use a video tutorial."
"The FTP/S and ad-hoc techniques can further be automated."
"The user interface is something that has to be worked on."
"The price is too high and the product line is too complex."
"User interface is not user friendly."
"Technical support is the number one concern."
"This solution cannot be deployed on a root_squash NFS, which limits superuser privileges."
"The user interface could be more user-friendly."
"Sometimes we face issues and can't figure out the cause of failures."
"They have File Agent, which is an additional utility and a component of Connect:Direct, for automated file transmission. In that utility, there is some issue with the file name. There is a limitation on the file name, and that is being fixed by IBM."
"The user interface needs to be improved."
"Sterling Commerce Connect:Direct could improve by adding some of the functionality that some other vendors have. For example, GoAnywhere has call agents, which are small clients that can be installed on the endpoints and can be handled by the central point on the server. If I want to do this with the IBM solution, I have to sell a lot of account addresses. The price could be unprofitable for the customer. There is some small functionality that could be implemented and could be easily done to improve this solution."
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JSCAPE by Redwood is ranked 8th in Managed File Transfer (MFT) with 21 reviews while Sterling Commerce Connect:Direct is ranked 9th in Managed File Transfer (MFT) with 7 reviews. JSCAPE by Redwood is rated 9.0, while Sterling Commerce Connect:Direct is rated 8.2. The top reviewer of JSCAPE by Redwood writes "Versatile, streamlines the entire file transfer procedure, and offers good support". On the other hand, the top reviewer of Sterling Commerce Connect:Direct writes "Secure, fast, and 100% reliable". JSCAPE by Redwood is most compared with Fortra's GoAnywhere MFT, MOVEit, ActiveBatch by Redwood, Control-M and Fortra's Globalscape Managed File Transfer, whereas Sterling Commerce Connect:Direct is most compared with IBM Sterling File Gateway, Kiteworks, Aspera Managed File Transfer, Fortra's GoAnywhere MFT and Axway AMPLIFY Managed File Transfer. See our JSCAPE by Redwood vs. Sterling Commerce Connect:Direct report.
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