We performed a comparison between Kace Systems Deployment Appliance and Microsoft Configuration Manager based on real PeerSpot user reviews.
Find out what your peers are saying about Red Hat, Microsoft, HCLTech and others in Configuration Management."The tool's most valuable feature is Autopilot."
"I haven't used other mobile device management solutions, but compared to SCCM, we eliminate a lot of on-premises infrastructure and maintenance by using Intune."
"One of the most valuable aspects of Microsoft Intune is its seamless integration with Azure Active Directory, offering capabilities akin to Group Policy Objects."
"The solution is easy to use."
"The solution is scalable. We currently have tens of thousands of users within our organization using the solution."
"If you need only to load a specific profile and you don't have deep security functionalities, et cetera, Intune is very nice and good."
"Stable solution at a good price."
"The solution has reduced the risk of security breaches by 30%."
"Its ticketing is pretty good."
"This solution helps us by automating the patching of our system."
"The most valuable features are Remote Connect, SUP, Cloud functionality, Report, Query, and third-party patching."
"There is a faster time to rollout. If we get a new PC, it can be ready for productivity right away."
"Technical support was helpful and responsive."
"The product is very stable compared to older versions."
"You can remote control or RDP. That has been the most valuable because we can go into one console and can get to anything we want. Instead of going to all these different consoles, we centralized everything."
"The most valuable features are application deployment and task-sequenced imaging."
"It saves a lot of money when you can install things automatically and they are installed the exact same way on every computer."
"Its configuration is fairly complicated. You have to do quite a bit of discovery to be able to deploy it for a customer. You have to ask them a lot of questions. So, its initial deployment is the biggest challenge. They should make it easier to deploy with the use of Wizards or something else. During the deployment stage, there could be profiles for the customers who are particularly wanting to use certain feature sets of Intune."
"I would like some integration with the Microsoft reporting platform Power BI."
"Microsoft Intune could enhance its patch management for various devices, ensuring regular updates and tracking of device privileges."
"The backend of Microsoft Intune needs to be improved. We have seen a little bit of delay as compared to other MDM solutions. That needs to be improved. A little bit more granularity should also be added"
"We need the capabilities of the Cloud Management Gateway (CMG) to be enhanced through Intune instead of Azure."
"While Intune works perfectly well, the only potential downside is that the deployment could be a bit complex for some users."
"Areas for improvement in Intune include expanding support beyond Samsung devices to accommodate other Android manufacturers like Redmi and Motorola."
"There are a couple of issues with stability."
"I have heard feedback that the imaging is slow. It takes somewhere around an hour to image one PC."
"The TSM component could be improved."
"The solution is a bit heavy on the sources such as RAM or CPU and the software needs to be a bit lighter."
"Regarding this, I'd like to mention the agent situation. When the agent on an end-user device is not functioning correctly, it can be quite problematic. It would be highly beneficial if there were a self-healing mechanism in place. Essentially, if the agent becomes corrupted or encounters issues, it should be able to rectify itself autonomously. This is particularly critical because, in order to utilize a tool like MECM (assuming you're referring to Microsoft System Center Configuration Manager), we need to deploy agents, known as AsMs, on all the devices we use, such as Windows 10 or Windows Server. Sometimes, when we deploy configurations or updates, they don't apply properly due to agent issues. This issue has been present since we began using MECM around 23 years ago. Unfortunately, there is currently no built-in mechanism for the agent to detect its own problems and initiate self-repair. Microsoft doesn’t have any feature to scan vulnerabilities and hence, they could include those."
"We'd like the solution to make it easier to manage remote users."
"The tool's deployment can be cumbersome."
"It is a bit of an old and outdated product."
"This solution should be simpler, and more consistent across modules/sections."
"The reports are too busy. They could be simpler. I'm a technician, so I don't care how pretty the reports look. They should be easy to read. I'm designing this for production folks. They need to read the reports quickly when they're patching in the middle of the night."
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Kace Systems Deployment Appliance is ranked 28th in Configuration Management while Microsoft Configuration Manager is ranked 2nd in Configuration Management with 78 reviews. Kace Systems Deployment Appliance is rated 7.0, while Microsoft Configuration Manager is rated 8.2. The top reviewer of Kace Systems Deployment Appliance writes "Straightforward to use with good ticketing but accessing inventory needs to be easier". On the other hand, the top reviewer of Microsoft Configuration Manager writes "Seamless system updates, useful integration, and reliable". Kace Systems Deployment Appliance is most compared with , whereas Microsoft Configuration Manager is most compared with Red Hat Ansible Automation Platform, ManageEngine Endpoint Central, BigFix, Tanium and AWS Systems Manager.
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