We performed a comparison between Kaseya VSA and Microsoft Windows Server Update Services based on real PeerSpot user reviews.
Find out in this report how the two Patch Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The remote support is the most valuable aspect of the solution."
"The solution was scalable."
"This solution is our RMM tool and we love the deployment features."
"VSA installs an agent on every computer that allows users to create a help desk ticket with one click. That's why I chose VSA. Many users never create tickets when they have a problem. Sometimes I won't know about an issue until they run into me and say, "Hey, this has been broken for two months.""
"Kaseya VSA's best features are auditing and reporting."
"The most valuable feature of Kaseya VSA is the ability to control laptops remotely."
"The patch management and the remote support are very good, especially the remote support. There is a module built into the solution which allows remote control without necessarily interrupting the user. We could manage things in the background without them seeing or interacting with anything, which is a very useful feature."
"I like the Live Connect module provided by Kaseya. It is a powerful module. I also like the Agent Procedure module. We work with it most of the time."
"Provides the ability to create multiple downstream servers."
"The reporting capabilities that help maintain compliance and security are good."
"Instead of leaving each server to download their own updates, with WSUS you have a centralized management tool for all the updates alongside a log for all the servers. By creating and deploying a WSUS server that will download the updates from the internet and dispatch them to the other servers, you can have control over the entire deployment process."
"The noteworthy aspect is the system's capability to handle an extensive range of services and workloads, with the potential for almost unlimited scalability."
"Compared to Linux, Windows Server’s setup is easier."
"The performance has been okay."
"The most valuable feature is the decreased level of internet usage by my network."
"The solution gives authentic updates."
"I believe we should include a VSA license to provide complete endpoint management."
"Its scripting language kind of sucked. They have their own version of PowerShell inside VSA. if you want to reach out and grab endpoint information, for instance, to know how many end devices have a program installed, you actually have to write a script for that. It wasn't like how it is in CrowdStrike where you can just do a search, and it just happened. In VSA, you have to write your own script to do it. In terms of new features, an integrated MDM for mobile devices would be awesome."
"There should be more Mac support. Whenever a new Mac operating system comes out, the support is very limited. It takes them a while to get things up to date. We're seeing more and more people move to Mac from the Windows environment for various reasons, but their support for Mac is very limited. A lot of it might have to do with Mac itself, but there are ways to improve upon that. That would be my biggest thing for improvement."
"I have been looking for a way to deploy patches via the internet to selected equipment from Kaseya VSA, but it seems impossible."
"There is room for improvement in the remote control strengths."
"Sometimes, the product misinterprets the functionality of a machine."
"It's very difficult to update the third-party software on every device."
"The reporting feature in Kaseya VSA could improve by being more user-friendly. The reporting overview is too wordy or the representation can be better."
"One area for potential improvement involves the administrative portal, where numerous options, including asset management and patch management, are integrated."
"The solution must provide the issue description of the patches."
"The product must integrate with third-party applications."
"The product must improve its support."
"It would be good if it could deploy third-party patches or applications."
"In the next release, I would like to see additional tools added to fix the engine issues on the client's side."
"This solution's deployment could be improved. When I was the admin, there were some problems when deploying to clients. Sometimes the policy is not effective. I guess, more on the reliability side, more reliable means working more often with the clients. It could be easier to deploy."
"Some issues with scalability in larger organizations."
More Microsoft Windows Server Update Services Pricing and Cost Advice →
Kaseya VSA is ranked 4th in Patch Management with 29 reviews while Microsoft Windows Server Update Services is ranked 3rd in Patch Management with 40 reviews. Kaseya VSA is rated 7.6, while Microsoft Windows Server Update Services is rated 8.0. The top reviewer of Kaseya VSA writes "Single portal management, cost-saving, with thorough technical support". On the other hand, the top reviewer of Microsoft Windows Server Update Services writes "Lets us manage all our organization's updates from a single management console". Kaseya VSA is most compared with Microsoft Configuration Manager, ConnectWise Automate, NinjaOne, Datto Remote Monitoring and Management and N-able N-central, whereas Microsoft Windows Server Update Services is most compared with BigFix, ManageEngine Patch Manager Plus, Microsoft Configuration Manager, Quest KACE Systems Management and Ivanti Neurons Patch for Intune. See our Kaseya VSA vs. Microsoft Windows Server Update Services report.
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