We performed a comparison between Kaspersky Security for Internet Gateway and Zscaler Internet Access based on real PeerSpot user reviews.
Find out in this report how the two Secure Web Gateways (SWG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The solution is stable."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The most valuable aspect for me is the user-friendly interface."
"The most valuable features of the solution are the antivirus and child protection features."
"I would recommend it to others as it's easy to use."
"The most valuable feature of Kaspersky Security for Internet Gateway is the antivirus."
"The protection is most valuable."
"Zscaler Internet Access has helped us reduce the time that we spend managing security policies by about four hours a week. We can use this time to focus on other things, especially the IT team."
"Zscaler Internet Access's roaming user feature is most valuable and is much better compared to other secure web gateways."
"The best thing about Zscaler Internet Access is the website filtering. In the UAE it's quite an important feature because most of the malware comes through the SQL injection and through downloads from websites. Zscaler helps protect against that."
"The most valuable feature is the ability to drop packets."
"The solution is stable."
"One on the main benefits is protection all time from anywhere."
"Zscaler covers all the features needed to replace a VPN or proxy solution. They are good. They've been on the market for 15 years now, so they are mature enough."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"There is room for improvement in terms of the pricing."
"The initial setup of Kaspersky Security for Internet Gateway is complex. The full deployment took approximately two weeks."
"I believe the absence of a procedure is the main issue."
"The customer support of the product is an area with shortcomings where improvements are required."
"In terms of user experience, it could be better."
"I don't know whether it's Zscaler or not, however, sometimes I can't access my time management. I need to wait and try again a few hours later. Typically, if I let some time pass, I can access it again."
"One thing that needs to be improved is their presence in China. I'm not sure if that's a Zscaler thing or if it's a problem with all vendors in this space, but it would be nice to have better coverage in China. This concern is a common one for vendors across the board when dealing with the Chinese market."
"In terms of usage, here in the GCC, it's still growing a growing market, so the combination of DLP, data leak prevention, to a certain extent is fine. But what it requires is user-based access or role-based access. The solution needs to grow into that, which definitely takes time. There's not an easy way to integrate it, when you have a cloud-based solution."
"Sometimes, support isn't available."
"The solution can be improved by advancing some of the newer technologies such as the DLP feature, and adding email security."
"Technical support could be better."
"Zscaler Internet Access needs to integrate more ISPs. It is good to have more than three ISPs."
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Kaspersky Security for Internet Gateway is ranked 18th in Secure Web Gateways (SWG) with 6 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. Kaspersky Security for Internet Gateway is rated 8.6, while Zscaler Internet Access is rated 8.2. The top reviewer of Kaspersky Security for Internet Gateway writes "Is easy to use and is scalable". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". Kaspersky Security for Internet Gateway is most compared with AhnLab V3 Internet Security, Cisco Umbrella and Quad9, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and FortiSASE . See our Kaspersky Security for Internet Gateway vs. Zscaler Internet Access report.
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