We performed a comparison between Keeper and LastPass based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Password Managers solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can access our sign-ins and passwords on up to five devices per user. This means I can access a given site and my login and password for that site from my home and office computers as well as my phone and iPad."
"I like a couple of things about this solution. Being able to share passwords with other people is valuable. You can see if the information is out on the dark web and whether you have weak passwords and the last time they were changed. You could also have the 2FA or MFA codes embedded in the application so that you don't have to use your phone or any other 2FA device, which is something very important."
"Support is very quick to respond, and they have fixed any issues that I have had."
"The installation and its use are very simple."
"It syncs with all devices and supports all platforms."
"Keeper Bridge."
"I can access my passwords from any Internet connected device."
"Stronger passwords are being used across the board in our organization."
"Increased security around password management for teams and collaborative efforts with external vendors."
"The initial setup for this process is straightforward and extremely easy. It just works."
"The most valuable feature for me is being able to pair applications and user permissions."
"The most valuable feature is the liberty of keeping encrypted passwords and elevated information in a sealed vault."
"It's always hard to put a value on return on investment. You avoid one breach and it's paid for a million times over. We got a penetration test company internally, just to see how secure our network is, and there happened to be one bit of software that had been overlooked by an external company that managed it. It hadn't been upgraded so that managed to get them into the network. They would've been able to access through the test thing a file that we had previously. If that was a real-life scenario they would have been able to get into our network and get full access to our organization's passwords. If they did get in, they would have gotten access to the cloud. The ROI we see is that we are completely secured compared to what we had previously where there was a vulnerability."
"Reduction in number of sensitive passwords stored insecurely on local systems."
"Scalability is fine, no issues with that, especially now that they have added different user-level permissions. That has made it a lot easier to delegate out certain features to have other people do."
"Off-boarding of people is easy without changing shared account passwords."
"Possible offline access to passwords. Therefore, when internet access is unavailable, I can still access my vault."
"The password rotation feature could be improved."
"The organization of items needs improvement. For example, when I log onto the cloud version as well, everything is shown on my folder. It is hard to differentiate between files and documents in my list of items I have stored inside."
"If you purchase the premium, then after the subscription expires, you cannot edit your passwords any longer, even if you could before you purchased the paid subscription."
"Rearranging folders via drag/drop functionality would be very helpful."
"Ability to set up password profiles that can predefine custom fields and password complexity."
"Room for improvement in my eyes would be being able to share my credit cards and other types of information. The only thing they really share is passwords, and you can only do it with one password at a time. When you're trying to share it out or trying to remove it from being shared, you can't do multiple selections."
"The technical support for this solution could be faster support and improved if they had a better understanding of my questions."
"The biggest thing is there is no good way to have LastPass rotate passwords without human intervention. Right now, we have to go into each folder, then rotate and manually update each password. It can be done it by loading a bunch of passwords into a spreadsheet, but this makes the whole process insecure because then the passwords have been noted into a spreadsheet which have to be upload. We have to go into 40 to 50 applications and manually update passwords, because we don't view their solution of writing a bunch of passwords on a spreadsheet, then uploading them as a secure solution. This should be done internally within LastPass."
"I also don't like the add-in for Internet Explorer and Google Chrome, because when you do the add-in, you can actually save that to your credentials in your IE, and the problem is, if I left my screen open, or any of the IT people leave their screen open someone could come up and access all their credentials in LastPass without having to put a password in within your own network. I don't like that functionality. We've banned that from any of our staff adding that as an add-in because we see that as a security risk."
"Its user interface should be better, and there should probably be more information about scalability."
"One thing I wish LastPass had is an integration with Active Directory, not for synchronizing users but to actually manage, in some way, privileged accounts by replacing the password of LastPass itself."
"I would like to be able to reduce the log out time of the session."
"We have issues from time to time where, for some reason, it just keeps auto logging-out the user and then, the next day, they'll come in and it will work just fine."
"The ability to set up an account expiration limit/date would be very useful."
"Our biggest issue over the years was around the stability of the LDAP sync to AD."
Earn 20 points
Keeper is ranked 11th in Enterprise Password Managers with 32 reviews while LastPass is ranked 17th in Enterprise Password Managers. Keeper is rated 9.2, while LastPass is rated 7.4. The top reviewer of Keeper writes "It's an inexpensive, scalable solution that has improved our security". On the other hand, the top reviewer of LastPass writes "Straightforward to set up, good support, intuitive to use, and offers good value for the cost". Keeper is most compared with HashiCorp Vault, CyberArk Privileged Access Manager, Azure Key Vault, Delinea Secret Server and BeyondTrust Password Safe, whereas LastPass is most compared with Azure Key Vault, BeyondTrust Password Safe, HashiCorp Vault, CyberArk Enterprise Password Vault and OneLogin by One Identity. See our Keeper vs. LastPass report.
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