We performed a comparison between Kiteworks and Microsoft Office SharePoint Server based on real PeerSpot user reviews.
Find out in this report how the two Content Collaboration Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution removes the limitations with file attachment size that is found with regular email."
"I like Kiteworks or Accellion because it's continuously upgraded. I also know that it probably works with a lot of clients."
"The solution can be used remotely; it's easy to upload and share files."
"The most valuable aspect of Kiteworks is undoubtedly the private content network. This feature is particularly beneficial for us. Furthermore, it serves as a centralized platform that enables us to track and manage our information exchange."
"The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth."
"The benefits that Kiteworks has provided to its customers in terms of data sovereignty."
"The top two features are the two-factor authentication, which is pretty good. It's easily understood by the users. And their API is rather robust. We have numerous integrations that work off the API."
"The most valuable feature is the ability to allow end-users to manage their own information and data with minimal administration. That's the best feature from my perspective."
"This solution has provided us with a collaborative workspace to allow everyone to work together and be on the same page."
"The support from Microsoft is very quick and they are very proactive."
"The collaboration, the ability for multiple users to work on a single document."
"The solution's most valuable aspects are its collaboration capabilities, its communications site and the innovation within the product itself."
"Ability to collaborate with others in one location."
"The most valuable aspect of the solution is the fact that it doesn't require coding. You just need to configure it. You don't need to code before getting something running. It makes it very fast."
"Document management and records management features are the most valuable."
"The implementation and configuring of the resolution are very easy in the online version."
"We have experienced a few hiccups and bugs when using the admin console and from a user perspective."
"Kiteworks could benefit from enhancing the proposal knowledge base section, specifically regarding the type of work involved. Currently, the knowledge base seems insufficiently dedicated to this topic, making it challenging for new users to access the relevant administrative law. Improving the visual aids and providing clearer explanations could alleviate this issue."
"It could be more stable. In the next release, it would be better if it was more stable with improved performance."
"In my experience, their technical support can be a little slow."
"File location could be improved."
"It would be nice if Kiteworks could provide a free version of the platform so that it could be used for a certain number of file transfers. We could be charged a fee if we exceeded the number of allotted file transfers."
"I would like to see immediate releases of fixes because now it takes at least a week. If that time span can be reduced to one day or two days, that would be very helpful for users so that things are sorted and transactions work smoothly."
"There are always issues when there are bugs or upgrades. The challenge with upgrading is getting more storage from the customer. Every time we have a new version, it requires additional storage. This means that the customer would need to procure more storage for their server, which they don't like because it means additional cost to them. So, I think my request would be that the version upgrades don't require any significant storage requirement."
"The solution needs to have more flexibility. The classic version had more flexibility, however, the modern version has many more limitations."
"Technical support could be improved. They are not fast enough, especially when we'll go deeper in the product itself. More complex issues make it very tough to find someone that can help you."
"The solution needs to enable better sharing capabilities between users and external users. Several users also have problems with linking their emails to their Microsoft account."
"I would like to see the integration with Teams reinforced."
"Sharepoint doesn't integrate well with Oracle, and we use a lot of Oracle products at our company. Therefore, it makes more sense for us to go to Oracle instead of continuing to use Sharepoint."
"The user interface needs improvement because there is a lot of stuff in there. I use five to eight navigation buttons. It should be more user-friendly. Frequently used menu items should be arranged in a proper way. That would be helpful."
"Many of our customers would like to see an OCR feature, so it would be very good to have this in a future release."
"The areas around security, such as protection, need to be included."
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Kiteworks is ranked 10th in Content Collaboration Platforms with 12 reviews while Microsoft Office SharePoint Server is ranked 11th in Content Collaboration Platforms. Kiteworks is rated 8.8, while Microsoft Office SharePoint Server is rated 7.6. The top reviewer of Kiteworks writes "A unified, secure way to share sensitive content, with no file size limitations". On the other hand, the top reviewer of Microsoft Office SharePoint Server writes "Stable, integrates well with Teams, and has flexible and helpful support". Kiteworks is most compared with Sterling Commerce Connect:Direct, MOVEit, Fortra's GoAnywhere MFT, SharePoint and Cisco Secure Email Threat Defense, whereas Microsoft Office SharePoint Server is most compared with Amazon WorkDocs, Datto Workplace and FileCloud. See our Kiteworks vs. Microsoft Office SharePoint Server report.
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