We performed a comparison between Lacework and Qualys VMDR based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Lacework distinguishes itself with its simplicity, advanced anomaly detection, and compliance reporting. Qualys VMDR is highly appreciated for its user-friendly interface, efficient prioritization system, and comprehensive vulnerability overview. Lacework needs enhancements in visibility, identity and access management, and data governance. Reviewers said Qualys VMDR could improve by offering more customization options and integrating more seamlessly with other systems. The interface could be clearer, and Qualys could enhance scanning capabilities for IoT and industrial control systems.
Service and Support: Lacework's customer service has been praised as responsive and efficient. Customers appreciate the regular check-ins, updates, and the availability of escalation options for difficult problems. Qualys VMDR's customer service is mostly considered accessible and responsive. However, some reviewers reported slow response times and expressed a desire for more skilled support personnel.
Ease of Deployment: Lacework’s setup is somewhat complex and may require several weeks to complete. Qualys VMDR is considered uncomplicated and efficient, requiring only a short amount of time. A few users encountered challenges with integration and ensuring data privacy.
Pricing: Lacework’s pricing is considered reasonable and transparent, with no additional fees. The cost of Qualys VMDR varies depending on the organization's business requirements. Some find it affordable, but others consider it costly compared to alternatives.
ROI: Users said Lacework saves time by automating monitoring and ticket generation. Qualys VMDR is highly efficient in identifying vulnerabilities and reducing risk
Comparison Results: Qualys VMDR is preferred over Lacework. The interface is intuitive and easy to navigate, and it provides a comprehensive overview for detecting, patching, and remediating vulnerabilities. Users find the setup process for Qualys VMDR to be straightforward and quick, requiring only a few minutes to set up a new asset, whereas Lacework's setup process is time-consuming, taking a few weeks and requiring more configuration.
"The user interface is well-designed and easy to navigate."
"The dashboard gives me an overview of all the things happening in the product, making it one of the tool's best features."
"The offensive security where they do a fix is valuable. They go to a misconfiguration and provide detailed alerts on what could be there. They also provide a remediation feature where if we give the permission, they can also go and fix the issue."
"The agentless vulnerability scanning is great."
"The cloud misconfiguration is the most valuable feature."
"We've seen a reduction in resources devoted to vulnerability monitoring. Before PingSafe we spent a lot of time monitoring and fixing these issues. PingSafe enabled us to divert more resources to the production environment."
"PingSafe's integration is smooth. They are highly customer-oriented, and the integration went well for us."
"The offensive security feature is valuable because it publicly detects the offensive and vulnerable things present in our domain or applications. It checks any applications with public access. Some of the applications give public access to certain files or are present over a particular domain. It detects and lets us know with evidence. That is quite good. It is protecting our infrastructure quite well."
"For the most part, out-of-the-box, it tells you right away about the things you need to work on. I like the fact that it prioritizes alerts based on severity, so that you can focus your efforts on anything that would be critical/high first, moderate second, and work your way down, trying to continue to improve your security posture."
"The compliance reports are definitely most valuable because they save time and are accurate. So, instead of relying on a human going through and checking or providing me with a report, I could just log into Lacework and see for myself."
"The most valuable feature is Lacework's ability to distill all the security and audit logs. I recommend it to my customers. Normally, when I consult for other customers that are getting into the cloud, we use native security tools. It's more of a rule-based engine."
"Lacework is helping a lot in reducing the noise of the alerts. Usually, whenever you have a tool in place, you have a lot of noise in terms of alerts, but the time for an engineer to look into those alerts is limited. Lacework is helping us to consolidate the information that we are getting from the agents and other sources. We are able to focus only on the things that matter, which is the most valuable thing for us. It saves time, and for investigations, we have the right context to take action."
"There are many valuable features that I use in my daily work. The first are alerts and the event dossier that it generates, based on the severity. That is very insightful and helps me to have a security cap in our infrastructure. The second thing I like is the agent-based vulnerability management, which is the most accurate information."
"The most valuable aspects are identifying vulnerabilities—things that are out there that we aren't aware of—as well as finding what path of access attackers could use, and being able to see open SSL or S3 buckets and the like."
"The most valuable feature, from a compliance perspective, is the ability to use Lacework as a platform for multiple compliance standards. We have to meet multiple standards like PCI, SOC 2, CIS, and whatever else is out there. The ability to have reports generated, per security standard, is one of the best features for me."
"Polygraph compliance is a valuable feature. In our perspective, it delivers significant benefits. The clarity it offers, along with the ability to identify and address misconfigurations, is invaluable. When such issues arise, we promptly acknowledge and take action, effectively collaborating with our teams and the responsible parties for those assets. This enables us to promptly manage problems as soon as they arise."
"The features that are most valuable are the identification, scan features, and the identification of vulnerabilities."
"The reporting is fine."
"Qualys VM is very stable."
"We also like the flexibility in their licensing."
"I find Qualys VM very robust, and it's very useful for vulnerability management and patch management. The value that it brings to my environment is economies of scale. There is no limitation on adding any endpoints. You go by the rule, and it's added once another endpoint is added to our environment. It's automatically installed, and it's less work from our end. It frees up my license automatically if I don't need an endpoint or if my machine is decommissioned. I like the dashboard displays because I don't see any duplication. The most important part is vulnerability management and prioritization. Unlike Symantec, it shows the kind of vulnerability I would want to patch first. It provides a holistic view of the kind of vulnerabilities and the ones I should remediate first. I don't have to do a scan; it just brings up those critical kinds of vulnerabilities like zero-day vulnerabilities and tells me to prioritize them. You have to prioritize these vulnerabilities first and go on with the rest. The dashboard shows me the ones that have been fixed, so I don't have to complete an aging report. The user experience and the graphical interface are good. As it's user-friendly and understandable on an executive level, it brings real value. We also use this solution because it's robust and flexibile."
"The most valuable features are vulnerability scanning, policy compliance scanning, and tablet for web application scanning."
"The most valuable features are vulnerability detection and the scanning capability to enable identification of vulnerabilities across our network."
"What I like about Qualys VM is the dashboard presentation. It's very good."
"Maybe container runtime security could be improved."
"The resolution suggestions could be better, and the compliance features could be more customizable for Indian regulations. Overall, the compliance aspects are good. It gives us a comprehensive list, and its feedback is enough to bring us into compliance with regulations, but it doesn't give us the specific objects."
"They can work on policies based on different compliance standards."
"We've found a lot of false positives."
"The cost has the potential for improvement."
"There is room for improvement in the current active licensing model for PingSafe."
"We can customize security policies but lack auditing capabilities."
"If I had to pick a complaint, it would be the way the hosts are listed in the tool. You have different columns separated by endpoint name, Cloud Account, and Cloud Instances ID. I wish there was something where we could change the endpoint name and not use just the IP address. We would like to have custom names or our own names for the instances. If I had a complaint, that would be it, but so far, it meets all the needs that we have."
"The configuration and setup of alerts should be easier. They should make it easier to integrate with systems like Slack and Datadog. I didn't spend too much time on it, but to me, it wasn't as simple as the alerting that I've seen on other systems."
"Its integrations with third-party SIEMs can be better. That is one of the things that we discussed with them."
"The biggest thing I would like to see improved is for them to pursue and obtain a FedRAMP moderate authorization... I don't believe they have any immediate plans to get FedRAMP moderate authorized, which is a bit of a challenge for us because we can only use Lacework in our commercial environment."
"Lacework has not reduced the number of alerts we get. We've actually had to add resources as a result of using it because the application requires a lot of people to understand it to get the value out of it properly."
"I would like to see a remote access assistance feature. And the threat-hunting platform could be better."
"A feature that I have requested from them is the ability to sort alerts and policies based on a security framework. Right now, when you go into alerts, you have hundreds and hundreds of them that you have to manually pick. It would be useful to have categories for CIS Benchmark or SOC 2 and be able to display all the alerts and policies for one security framework."
"Lacework lacks remediation features, but I believe they're working on that. They're focused on the reporting aspect, but other features need to improve. They're also adding some compliance features, so it's not worth saying they need to get better at it."
"Visibility is lacking, and both compliance-related metrics and IAM security control could be improved."
"When tested on Zero day, there were errors."
"Endpoint stability and fault resolution could be improved."
"Qualys currently does not have any features for scanning SCADA, IoT, and Industrial Control Systems."
"It is a struggle to be able to pull our report and to be able to do onboarding using automated tools."
"The reporting and the GUI need improvements."
"There's a need to upgrade or fix the potential vulnerability rate. Around 20,000 potential vulnerabilities were showing in Qualys VMDR, but none of the other tools showed them. When we checked, it wasn't the case. Support explained that even small issues were being counted as vulnerabilities, causing issues in our audit. So, the security features could be improved to identify vulnerabilities accurately."
"It's not very user-friendly at times and requires in-depth understanding. So, a layman or someone new to Qualys won't be able to easily understand it. You need education to use the solution."
"The tool needs to improve the adding assets and report generation features. I would like to see the policy scan of offline appliances in the product's future releases."
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Lacework is ranked 10th in Container Security with 9 reviews while Qualys VMDR is ranked 11th in Container Security with 77 reviews. Lacework is rated 8.8, while Qualys VMDR is rated 8.2. The top reviewer of Lacework writes "Makes us aware of vulnerabilities and provides a lot of data but it's not easily understood at first look". On the other hand, the top reviewer of Qualys VMDR writes "Good visibility but expensive and needs better support". Lacework is most compared with Wiz, AWS GuardDuty, Prisma Cloud by Palo Alto Networks, Snyk and Tenable Cloud Security, whereas Qualys VMDR is most compared with Tenable Nessus, Tenable Security Center, Rapid7 InsightVM, Microsoft Defender Vulnerability Management and Tenable Vulnerability Management. See our Lacework vs. Qualys VMDR report.
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