We performed a comparison between LogicMonitor and Sumo Logic Security based on real PeerSpot user reviews.
Find out in this report how the two Security Information and Event Management (SIEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."LogicMonitor saves time in terms of its ability to proxy a connection through a device. For example, if you are troubleshooting a device, which you may want to connect to, you can proxy this connection through the platform. As a support resource, I don't need to use multiple platforms to connect to a device to further investigate the issue. It is all consolidated. From that perspective, it saves time because a resource now only needs to use one platform."
"I really appreciate the reporting function because it allows me to create dashboards that will be emailed to me during the morning so that I have a complete overview of my client's health, within a specific time frame."
"It's the depth of data that it gathers that I find really useful because there's nothing worse, when you're trying to find information about something or dig deeper into something, than hitting the bottom of the information really quickly and not having enough information to work with. With LogicMonitor, there is a load of information to dig through. It's a really good solution for that."
"Having a full team at LogicMonitor for support is super helpful as they are available all the time to answer any questions you may have."
"We only have one monitoring tool, and that is LogicMonitor. It does pretty much everything we need under one roof. They are very good at rapidly releasing new features. It's not like we have to wait six months or a year between new features and data sources. There is very quick development. If there is something that doesn't do it for us, I know I can just raise it with support or our delivery representative, and there is a good chance that that will be looked at. If it's not too much effort, we will see it released in the next few months. So, the solution is very good from that perspective. We have everything in LogicMonitor."
"One thing that's very valuable for us is the technical knowledge of the people who work with LogicMonitor. We looked at several products before we decided to use LogicMonitor, and one of the key decision-making points was the knowledge of the things that they put in the product. It provides real intelligence regarding the numbers that you see on the product, which makes it easy for us technical people to troubleshoot. Other products don't provide you with such information. You see a value going up, but you don't know what it means. LogicMonitor provides such information. For instance, if a value goes up, it says that it is probably because your disk area was too low."
"LogicMonitor improved on-premises infrastructure monitoring in several ways. One key feature was dynamic resource allocation, although we didn't utilize it much in our system. The main functionalities we benefited from were email alerts, network mapping, and dashboards."
"Another feature from the technical aspect, the back-end, is the ability to allow individual users or customers to have their own APIs. They're able to make changes using the plugins covered by LogicMonitor. That is a very powerful feature that is more attractive to our techno-savvy customers."
"Support has been excellent. Sumo Logic's support staff is really good, both their account management staff and direct support."
"Sumo Logic is an easy solution to use. You can set it up very quickly, and it includes a lot of training videos."
"The solution is quite stable."
"Sumo Logic Security is a good solution for searching the logs and identifying the issues."
"Scalability has been good for our needs. We haven't run into any scaling issues in regards to size so far."
"It gives us a bird's eye view of what's happening from our connection's point of view."
"We are able to diagnose problems before our customers."
"We use it to ingest Windows domain controller logs. We use this to monitor if anyone is placed in particular administration groups that potentially shouldn't be. It helps us keep track of people."
"One thing I would like to see is parent/child relationships and the ability to build a "suppression parent/child." For example, If I know that a top gateway is offline and I can't talk to it anymore, and anything that's connected below it or to it is also going to be offline, there is no need to alarm on those. In that situation it should create one ticket or one alarm for the parent. I know they're working towards that with their mapping technology, but it's not quite to that level where you can build out alarm logic or a correlation logic like that."
"One of the areas that I sometimes find confusing is the way that the data is presented. For example, a couple of weeks back I was looking at bandwidth utilization. That's quite a difficult thing to present, but they should try to dumb down how the data is presented and simplify what they're presenting."
"The ease of use with data source tuning could be improved. That can get hairy quickly. When I reach out for help, it's usually around a data source or event source configuration. That can get challenging."
"Dashboarding capabilities could be enhanced. It is cumbersome, you must do it all at once, and then you must repeat the process every now and then."
"I'd like to see more automation in the tool, especially around remediation."
"One drawback of LogicMonitor is its licensing model, which requires an additional license for each module. For example, if you need to use Azure monitoring, you'll need an additional license on top of the base license."
"One thing that could be really better is the mapping. Auvik is really good at it. They have a really nice way to give you a visual representation of your network, but in LogicMonitor, this functionality is not as powerful and as good as Auvik."
"The topology mapping is all based on the dynamic discovery of devices that could talk to each other. There is no real manual way that you can set up a join between two devices to say, "This is how this network is actually set up." For example, if you have a device, and you're only pinning that device and not getting any real intelligent information from it, then it can't appear on the map with other devices. Or if it can appear, then it won't show you which devices are actually joined to it."
"Sumo Logic Security is expensive, and its pricing could be improved."
"From the network segmentation side, there is some discrepancy in log onboarding. The tool needs to improve direct API integrations, login integration, native login integration, etc."
"The API integration in Sumo Logic Security could improve. There are delayed connections or they stop and then automatically start. Having a seamless log collection would be beneficial."
"It took a bit of trial and error to get it set up correctly based on everything we had to do. In the end, we had to send everything over HTTP, which was sort of a stop-gap."
"We would like the ability to drill down into a dashboard and get into deeper levels."
"If you want to up your subscription through the AWS Marketplace, it can be difficult. You can't just go back to the AWS Marketplace, and say, "I want a bigger one now." You have to contact the sales team, then they do it on the back-end. This could definitely be improved."
"If you look at some of the other offerings right now that are available in the market, they do offer APM as well as the product they're offering. I believe Sumo Logic is not there yet. So that's something which I would love to see."
"Sumo Logic needs to make sure integrating solutions are seamless."
LogicMonitor is ranked 14th in IT Infrastructure Monitoring with 25 reviews while Sumo Logic Security is ranked 17th in Security Information and Event Management (SIEM) with 18 reviews. LogicMonitor is rated 9.0, while Sumo Logic Security is rated 8.6. The top reviewer of LogicMonitor writes "We went from nothing to full visibility across our internal and external estates of equipment". On the other hand, the top reviewer of Sumo Logic Security writes "Used to store and monitor application logs and VPC flow logs". LogicMonitor is most compared with ScienceLogic, SolarWinds NPM, Zabbix, OpsRamp and SCOM, whereas Sumo Logic Security is most compared with Wazuh, Rapid7 InsightIDR, Microsoft Sentinel, Splunk Enterprise Security and Google Chronicle Suite. See our LogicMonitor vs. Sumo Logic Security report.
See our list of best Security Information and Event Management (SIEM) vendors.
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