We performed a comparison between ManageEngine IT360 and ManageEngine OpManager based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."
"The technical support is good."
"It is easy to identify and collect information from all of the nodes on the network."
"The solution is finely stable."
"The uptime and monitoring are valuable to us because we need to monitor the uptime of our services, the memory, and the CPUs."
"Defining thresholds and other alerting criteria is fairly simple and would not require a lot of training. This is very useful if you are managing a large environment."
"The most valuable feature of ManageEngine OpManager is the management of the virtual machine and the host machine."
"The setup was easy."
"It is easy to use and deploy."
"Some of the most valuable features are the accessibility of the solution and the fact that it is simpler than other products. For example, discovering devices in the network is very simple, making it user-friendly."
"We use the solution to monitor links. It also helps us to track servers and monitor logs."
"The Wi-Fi side needs improvement."
"The product could use more intelligence, automation and general availability of product information."
"The ManageEngine features could improve to show graphs of the traffic and network utility."
"We would like to have support for integration with ServiceDesk."
"We get a lot of false alerts."
"The only problem with it is that the setup isn't very intuitive. I know that they just upgraded the product to make it a little bit easier to use, but compared to some of the other platforms, it is not easy to configure it, set it up, and get it running. However, once you have set it up and got it running, it runs great."
"We have been facing an issue since last year when a lot of our users started to work from home through their mobiles or computers. We are having trouble reaching these devices. We are now planning to publish our instance to the cloud so that we can reach these devices. Its performance should be improved in terms of the discovery of the devices. I would like to feel confident with the discovery that this solution does. For example, on my dashboard, I would like to be able to view a list of all devices seen on a specific server. At present, it is difficult to find such information. This would be an excellent feature to have."
"ManageEngine OpManager could improve the default dashboards that are available. We are not able to customize them easily and they do not give us the information we need unless we customize them. You need to have the technical knowledge to be able to do it, the customization should be easier."
"ManageEngine OpManager can improve by having better updates for critical issues."
"They should add more features to URL monitoring."
"We would like link monitoring included. At times we need to monitor those specific links closely."
"You cannot resolve 100 percent of the issues yourself. You would need to reach out to the support. It needs to be cheaper."
Earn 20 points
ManageEngine IT360 is ranked 89th in Network Monitoring Software while ManageEngine OpManager is ranked 15th in Network Monitoring Software with 44 reviews. ManageEngine IT360 is rated 8.4, while ManageEngine OpManager is rated 8.0. The top reviewer of ManageEngine IT360 writes "Good monitoring and alerting capability, and it is easy to deploy". On the other hand, the top reviewer of ManageEngine OpManager writes "Helps us monitor all the infrastructure in our company but UI monitoring is not practical". ManageEngine IT360 is most compared with StackPath Monitoring and eG Enterprise, whereas ManageEngine OpManager is most compared with SolarWinds NPM, Zabbix, PRTG Network Monitor, SCOM and Nagios XI. See our ManageEngine IT360 vs. ManageEngine OpManager report.
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